ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,650 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The climate control module from ISS for my 2003 Suburban was excellent. It fits and functions perfectly. There was even a protective plastic film over the readout. I will contact ISS for my next electrical component.”

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Posted 2 years ago

“Very prompt service.”

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Posted 2 years ago

“So very so good okay key works fine so far”

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Posted 2 years ago

“Had my gauge cluster rebuilt. Originally I ordered on to be done as an exchange. Was quickly contacted that they were out of stock for my diesel truck. Sent them mine UPS took a week for it to get there but ISS got it back to me 2 days later. Everything works like new. Cannot recommend them enough.”

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Posted 2 years ago

“Very happy with purchased product. Back to being brand new.”

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Posted 2 years ago

“Very convenient for replacing cluster in my GMC Yukon. Fast delivery and installation is very easy. Kudos to management and staff.”

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Posted 2 years ago

“Fast service, good price and a quality product. After buying a instrument cluster for my 2005 Chevy I was pleased enough that my father bought one for his also.”

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Posted 2 years ago

“Simple, easy and I had no issues installing or returning the core.”

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Posted 2 years ago

“2019 Rav4 Adventure. It took less than 5 minutes to install and sync with the app. I primarily bought this because I am not a big fan of the petal lag synonymous with Toyota vehicles. I have previously owned other throttle control units that worked fine but were expensive. This one is two-fold for me. It fits my current 2019 Rav4, and it also fits the 2023 Tundra TRD PRO that I will be receiving in a few months. On the Rav4, it's like driving a completely different vehicle. On the freeway at higher speeds, this module makes my car seem like it has a lot more power on the higher end, and from a dead stop, the response time is massively different. I usually only drive it in "Dynamic" because that gives more than enough power for daily driving. Anything above Dynamic releases almost too much power for my AWD. In "SS," when I floored it from a stop, all four tires spun for a few seconds with TCS off. I didn't expect this module to change my vehicle's throttle parameters this much, but I am happy that it does, and I am pleased with this equipment; plus, you can't beat the price.”

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Posted 2 years ago

“Very good and shipping it was good.”

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Posted 2 years ago

“Great instrument cluster fast shipping and I didn’t have to deal with the headache of a core charge. The lifetime warranty is icing on the cake 🎂”

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Posted 2 years ago

“Fantastic service, I was able to exchange a problem instrument cluster for my customer very fast. Even faster than ISS promised. Cluster worked perfectly and even plastic lense was perfect. Thank You ISS for great service and customer service.”

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Posted 2 years ago

“Had a few issues They jumped right to it took care if it ship me my cluster back no problem so far so good”

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Posted 2 years ago

“I installed the CUE and it worked perfectly. Also, very easy process to send the broken one back. Highly recommended vs going to Cadillac dealer and paying 3x more. Thx.”

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Posted 2 years ago

“These guys are the real deal! Very helpful in getting my old beast back on the road. Thank you ISS!”

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Posted 2 years ago

“Stereo was like new & exact fit”

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Posted 2 years ago

“High value product, Factory quality.”

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Posted 2 years ago

“Exact fit, no hassles. It came within a few days of ordering. Returning old one was a breeze. Warranty reply email within a couple days of mailing it back. I'm a real, satisfied customer. Thanks for having a reliable service, it's always a bit scary ordering things from the web.”

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Posted 2 years ago

“Fast shipping. Very easy to deal with.”

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Posted 2 years ago

“Great service totally on board with any issues service is great and friendly. Highly recommended! Totally on point! 2003 Chevrolet Avalanche”

ISS Automotive Solutions 5 star review on 12th April 2023

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,650 reviews