ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,650 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything you said you would do you did. Happy!”

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Posted 2 years ago

“New cluster ,not a scratch, worked perfectly, got it in 2 days.”

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Posted 2 years ago

“This was a very easy process and their videos show you how to do it. Now all my gauges work perfectly again. No more stuck speedometer! I Highly recommend them to anyone with a failing gauge cluster.”

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Posted 2 years ago

“I will say they delivered pretty fast for me as I was just in the middle of working on the vehicle. It was easy to remove the old dash panel and insert the new one. Basically, plug and play. The new cluster works perfectly as the old one had a few non-working gauges. Now everything works with a trans temperature gauge that I was not sure would work since the old cluster didn't have one. Yes, I would recommend ISS Automotive as they helped me with what I needed. Thank You.”

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Posted 2 years ago

“Outstanding service, high quality parts...they make it easy to purchase!!”

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Posted 2 years ago

“My Cue screen nightmare is finally over. It’s like having my Cadillac new again. I’m not embarrassed to have clients and friends in my car any more. Thanks ISS!”

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Posted 2 years ago

“Everything is working great”

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Posted 2 years ago

“I really appreciate you guys. You guys have done an amazing job you save me $2,500. Thanks again. The product works perfectly”

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Posted 2 years ago

“I ordered a new radio for my 2016 CTS Cadillac. The process with ISS was very smooth and professional. The part was ordered and delivered on time with no problems. I would highly recommend this company to anybody because of the GREAT customer service! Thank you!”

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Posted 2 years ago

“Bought the ISS instrument cluster for my '04 Chevy Truck. Odometer and engine hours were correct, upgrade to LED lights worth the money, easy installation less than 30 minutes, simple core return and everything works great!”

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Posted 2 years ago

“I took my truck to an auto repair shop & asked if he could address my instrument cluster. He said if he couldn't fix it he would have to get one & the price was $750 either way! To fix my speedometer? I said no way! When I found ISS, I was so happy. Still nervous because we had to take it out, send it off & reinstall it, but ISS saved me a lot of money. I'm not driving it right now, because of resistor issues. Went on a test drive & it all seems to be working great! So glad I found you! Thank you! NB”

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Posted 2 years ago

“Very pleased with my order, was exactly what I ordered will use ISS in the future.”

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Posted 2 years ago

“Easy ordering, shipping on time, 2006 F150 cluster worked great with your actual mileage included. After returning the old cluster with free shipping label you get a good warranty. Good customer service.”

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Posted 2 years ago

“Great communication through the process, plus fast & competent work. Thank you!”

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Posted 2 years ago

“Great help on the phone the lady I spoke with definitely knew what she was doing and the part I was looking for. I did not wait on hold long. she gave me her call back number an I was able to get right back to her. The part came fast and was easy to return the core.”

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Posted 2 years ago

“Fast turn around. Great product.”

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Posted 2 years ago

“Cnsole was beautiful. love the blue lights. Shipment was received quickly NO COMPLAINTS”

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Posted 2 years ago

“It,s nice that there are still is people that treat you fair, don't find that anymore”

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Posted 2 years ago

“Superb customer service. After a small product glitch they went the extra mile to see that my needs were met. I want hesitate to buy from them again.”

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Posted 2 years ago

“The shopping experience was very easy and the shipping was very quick. The product came ready to go with instructions and a return label to ship the core back. They also do not charge the core unless they do not receive it in 30 days. I will definitely be using them again and spreading the word.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,650 reviews