ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,650 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were pleased with the replacement part we purchased! Shipping the core back was so easy! Thank you!”

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Posted 2 years ago

“This company is awesome, they cut me a deal and allowed me to get their newer options with a replacement cluster under warranty, and I have to say I am still really impressed.”

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Posted 2 years ago

“Works as it should! Shipped as promised. Very satisfied and recommend.”

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Posted 2 years ago

“Needed to replace the instrument cluster in a 2003 Cad Esclade. Ordered the part online from ISS. They put in the correct odometer reading, the VIN number and the total hours of operation. It arrived as scheduled. I removed the old cluster and put in the new one in 20 minutes and I had never done this before. I am so happy that all the instruments work again. Just like new. ISS you are my go-to company for parts like this. Packed up the old cluster in the same container put the label provided on it and took it to a UPS store. About a week later I got the notification that ISS had received the part and I had my lifetime warranty. It was a pleasure doing business with you. No hassle no fuss no problem!”

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Posted 2 years ago

“Company delivered what is advertised on website.”

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Posted 2 years ago

“Great recieved the part I needed in a timely manner and it works excellent”

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Posted 2 years ago

“Great instrument cluster, communication, fast shipping…”

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Posted 2 years ago

“I have used ISS for years and have never been disappointed.”

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Posted 2 years ago

“My husband installed this a few weeks ago and it has been working perfectly. Nice to finally be able to know how fast we’re driving, how much gas we have left, etc. haha”

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Posted 2 years ago

“I love the throttle response controller, when I hit the accelerator it moves like I'm driving a car from the 70s and don't get the ridiculous hesitation. Easy to operate, was easy to install and I'm very satisfied with the product”

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Posted 2 years ago

“The replacement unit works perfectly.”

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Posted 2 years ago

“Super happy and contented. Excellent customer service. The cluster that i ordered works like brand new. I'm a happy camper. Keep up the good work.”

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Posted 2 years ago

“I purchased a reman cue unit for my escalade because the screen was spiderwebbed and the ac controls were stuck on high. Very happy with the replacement. Installed fairly easy and work like a brand new unit.”

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Posted 2 years ago

“You were the only automotive parts store that would allow me to buy a speedometer cluster first and return my broken cluster after I purchased. This eliminated any down time with my vehicle because I didn't have to wait a week for my broken speedometer cluster to be fixed.”

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Posted 2 years ago

“Replaced my whole Radio/ GPS console in my 2018 XTS. What a difference. My old one was cracked and wouldn't even function. I went to Cadillac GMC and wanted to charge me an arm and a leg even though it's a GM problem. Extremely satisfied with the ISS Unit. I highly recommend 👌”

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Posted 2 years ago

“Had a customer with a Speedometer that needed repair , was returned promptly, and done right. Would use them again and recommend to anyone.”

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Posted 2 years ago

“Very fast in repairs and returning”

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Posted 2 years ago

“This was one of the easiest repairs I’ve done! ISS makes it so easy with the videos and step by step instructions.”

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Posted 2 years ago

“The Cadillac XTS Info Unit was perfect.”

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Posted 2 years ago

“The service was excellent and very fast. I am very satisfied with the part, works great.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,650 reviews