ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,650 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you ISS Fast shipping, flawless custom clusters and excellent support team. Five stars for great customer service!”

Helpful Report

Posted 2 years ago

“The internet store was easy to navigate and I found exactly what I needed. The replacement part was shipped the next day. Having the prepared shipping label included with the new part made the core return process easy and seamless. I appreciate that they did not charge a core fee up-front.”

Helpful Report

Posted 2 years ago

“You guys was fast shipping easy to order on line and someone called me to let me know that the cluster was on back order I thought that was really nice .”

Helpful Report

Posted 2 years ago

“I bought my ISS Cue core to replace my old, factory issued Cue after researching for a better alternative than another gel-based, no warranty, expensive factory issued unit. I paid our local stereo installation technician to put it in, as I drive fast cars, I don’t fix them :). I could not be happier with my new Cue! It works great, was inexpensive to replace and it has a lifetime guarantee. Thanks ISS!”

Helpful Report

Posted 2 years ago

“Fast reliable turnaround on a new gauge cluster in my 05 Ford F250. Been dealing with dash issues, light issues, battery draining issues etc. I ordered a replacement through ISS Automotive put in truck couple weeks ago been amazing since. Great service, great product!”

Helpful Report

Posted 2 years ago

“My new speedo works perfect”

Helpful Report

Posted 2 years ago

“Works great just like they advertised. I would be a repeat customer”

Helpful Report

Posted 2 years ago

“Instrument cluster is working beautifully and the custom led lights I upgraded to are fantastic. Thank you!”

Helpful Report

Posted 2 years ago

“CUE was easy to install. Works perfectly!!”

Helpful Report

Posted 2 years ago

“Wow very fast turnaround. Works great. I sent out my gauge cluster fixed, calibrated got the green led lights and got it back in no time.”

Helpful Report

Posted 2 years ago

“Could not have been easier. Watched a vid on taking trim off. Entire job completed in 15 mins. This includes repacking old cluster back in box. Blue LEDs look great too.”

Helpful Report

Posted 2 years ago

“Great service no deposit for the core. Had the exact mileage plug and play, easy DIY project. The only thing that disappointed me was the temp guidance is of a little. It doesn't go to the basement of the guage when it's cold. And the odometer seems a little dim.”

Helpful Report

Posted 2 years ago

“Highly recommend. Unit was delivered quickly, simple install, took less than an hour. Was able to ship my unit back in same box with provided shipping label. Smooth.”

Helpful Report

Posted 2 years ago

“Prompt efficient order delivery. When a glitch developed the ISS representative was readily available with valuable advice. Followed up after the initial contact to make sure everything was working. Very impressed!”

Helpful Report

Posted 2 years ago

“Arrived promptly and the upgraded green LED lighting out preforms factory original lighting. Very pleased”

Helpful Report

Posted 2 years ago

“Everything was as promised. Radio showed up on time. After installation hands free mic didnt work and the Customer Service team guided me through a reboot and it started working again. Unit works awesome and looks brand new.”

Helpful Report

Posted 2 years ago

“Quick shipping. Easy core return quality parts exchange. From folks that know their business.. An issue with a part no problem. Lakeview Repair Thanks u for your business. And your customers service.”

Helpful Report

Posted 2 years ago

“New speedo head unit for my 03 Silverado arrived quickly in a very well packaged fashion with prepaid return stickers in the box. Installed new unit, it came to life immediately and has worked without flaws for 3 weeks now. Returned old unit in box provided and they kept me apprised of my return status. Couldn't ask for better service. Would gladly use any of ISS 's products in the future.”

Helpful Report

Posted 2 years ago

“I ordered an instrument panel for a 2003 GMC Envoy. The panel arrived within a few days. The packaging was sturdy and designed to hold the panel securely during transit. I was extremely impressed when I took the rebuilt panel out of the box. It looked absolutely brand new! The exchange of the new panel for the old took only 1/2 hour for completion. I placed the old panel back into the shipping container, applied the return label and dropped it off at my local UPS store. Quick. Easy and Efficient. All of my gauges work perfectly I was very impressed with the whole process and would definitely do business with this company again.”

Helpful Report

Posted 2 years ago

“Your service is great”

Helpful Report

Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,650 reviews