iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,662 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 15th September 2025

242

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product sent looked entirely different in the pic..when I received the dupatta...it was way much darker in colour than shown in the picture..disappointed”

Helpful Report

Posted 8 years ago

“Booked product fortnight ago and no track of the package. Pathetic response”

Helpful Report

Posted 8 years ago

“The salwar set was in tatters.. u shld check the pieces before the dispatch.. I have asked them to be taken back a week ago and so far there’s no news from anybody.. I want the amt to be refunded”

Helpful Report

Posted 7 years ago

“The products look very nice when seen on the website. I definitely appreciate the creativity in it but the quality of manufacturing the products is very bad. I had ordered one bag, one wallet and two earring and all of them had very untidy finish and made of very bad quality. The fabrics used for the bad and wallet were very bad and the stitching for all the more worse. the strings in the bad came out within 5 min of opening the package leave alone using the bag. The wallet was also not opening properly and wasn't neat at all. The earrings were still better than the bag and wallet but still not that great. I had to gift the stuff to a friend bt i decided to return it and buy her something else.”

Helpful Report

Posted 10 years ago

“THE RETURN PICK UP HAS BECOME A PAIN FROM 1 WEEK,NOT EXPECTED SUCH SERVICE FROM ITOKRI. ABOUT THE PRODUCT: your website seems to have wide range of variety and products but unfortunately the fabrics i had ordered didnt feel upto the mark compared to the price u charged per meter..the cloth will also leave colour when washed,the colour and material shown on pic also feels diff .about the packaging i m not sure if you guys always wrap it with a news paper and brown card board and send it to customers but they needs to be improvised”

Helpful Report

Posted 8 years ago

“Product is not as good as it was shown on website. And even product price is not compatible.”

Helpful Report

Posted 9 years ago

“Don't wanna share anything”

Helpful Report

Posted 7 years ago

“Blue dart lost my itokri order, and for two weeks there was nothing happening and no clarity on when i would get my order. Finally itokri has refunded my order.”

Helpful Report

Posted 10 years ago

“My dupatta had”

Helpful Report

Posted 8 years ago

“The delivery time mentioned at the time of purchase was 3-5 days. Order did not arrive for 8 days, after which we were told that it will take 4-5 more days. We cancelled the order.”

Helpful Report

Posted 8 years ago

“Very very disappointed with the earrings that i purchased...it broke the very first minute of wearing it...dont know what to do...never expected this”

Helpful Report

Posted 7 years ago

“I had ordered kalamkari fabric and blue dart refused to deliver it to my home ...i have yet not received it inspite of me being at home all these days. When i tracked the product its listed at consignee not at home ...which is a total lie. Please improve ur delivery system . Blue dart sucks”

Helpful Report

Posted 8 years ago

“I ordered for 2 nose pins and was surprised to receive 1 nose pin and 1 ear ring ..... perhaps will not order again from this site”

Helpful Report

Posted 9 years ago

“Not promising at all...”

Helpful Report

Posted 7 years ago

“I ordered a messenger bag from itokri , first of all the order got delivered after a month , although the expected delivery date happened to be within a week. Secondly after using it for twice, the stitches around the main compartment's zip opened up along with the small compartment's stitches. Adding to the situation, the main strap of the bag which has a buckle in it is made so inappropriately, that it had to be mended to make it usable.”

Helpful Report

Posted 10 years ago

“Pathetic”

Helpful Report

Posted 8 years ago

“V poor”

Helpful Report

Posted 8 years ago

“The brightness of color of the fabric onilne was totally different from what i received. How can there be so much of difference!!!. Total waste of money.”

Helpful Report

Posted 9 years ago

“My order #52255 was placed on 17/08/2016. Had ordered for two soaps and one sandalwood necklace. It was a prepaid order and a gift. The soaps reached but till date the necklace has not. Repeated contact with the iTokri team has failed to yield results. They say they have sent and will call back after checking again. Neither do they call nor has the stuff reached. needless to say it was an extremely disappointing and embarrassing experience. Would never order again. Priyanjali”

Helpful Report

Posted 9 years ago

“I've been a regular and loyal customer with you for many years ! I've always recommended you to everyone telling them what a great job you do and this is how you treat me. I'm highly upset with you. Will not be ordering from you again unless the product is extraordinarily good ! This is the third time I have tried to order ajrak from Itokri ! I always order on the first day your collection is put up as I know how fast your products get sold. This time I confirmed the order and told the lady that I need the full material in one piece (all 5,5 meters ) but please send after the 15th as there is Ganesh visarjan and the roads in my city are closed or blocked. So your courier fellow will not be troubled. My mistake ! Why should I have bothered about you people I don't know ? Anyways having been reassured by her and confident that the earlier episode would not be repeated I stitched the top and got the accessories to go with the skirt I was planning to stitch for my birthday ! Now thanks to you neither did I ge”

Helpful Report

Posted 8 years ago

iTokri आई.टोकरी is rated 4.7 based on 11,662 reviews