iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,368 Reviews

94 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,368 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 4th April 2024

Sakshi Nigam

iTokri आई.टोकरी 5 star review on 28th March 2024

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This bag is smaller than what the image shows”

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Posted 8 months ago

“I bought cotton pants. They fit well, look well. However the material is too thin. I've a fear in my head that it'll tear very quickly. If you can improve the material quality then it will be great. The pants will also last longer.”

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Posted 8 months ago

“I can't give a product review bc I haven't received it yet. I've made many purchases from India and despite being a foreign purchase I've come across faster deliveries. I ordered on 20th July btw :( I hope you can improve the overseas shipment methods for the next(s). Otherwise, looking forward to receiving my parcel.”

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Posted 8 months ago

“Product is ok but I felt it's too expensive.”

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Posted 9 months ago

“Fitting issue.”

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Posted 9 months ago

“दोनो धारवाड़ कुर्ता अच्छा था।। रंग भी।। अक्सर मोबाइल मे रंग अलग दिखता है तो थोड़ी चिंता थी कि कही रंग अलग ना हो जो देखा था । पर रंग वही हुबहू मिला। पर डिलीवरी मे आपने देर कर दी।। लगभग 15 दिन जो की इतना नहीं लगता हैं। ना कोई ऑर्डर का स्टेटस ना डिलीवरी का पता। कम से कम इस चीज मे सुधार होना चाहिए कि कस्टमर को अपने ऑर्डर का पता हो कि वो किस स्टेज मे है।। ये ना नकारात्मक सुझाव नही हैं पर दिल से अच्छा लगा आपके हर एक प्रोडक्ट को देखकर ।। बहुत अच्छे है कपड़े। आगे भी मे आपके यहां से शॉपिंग करता रहूंगा। पर ऑर्डर समय पर आ जाए।। 🙂 धन्यवाद सहित दीप्रियांका”

Helpful Report

Posted 9 months ago

“I ordered some homemade soaps and received them in good time. Packaging was fancy but sadly the quality of the eoaps isn't good at all for the price . The perfume not authentic and nothing like the good soaps we get in Bangalore from Khadi and others! The sandal wood ppfragrance is nothing like sandalwood and Patchouli is most artificial. I'm sad to have wasted money on such soaps. I can't give them as gifts!”

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Posted 9 months ago

“I had ordered bag work done by pipli art Orissa received it but not in the colour which was ordered itokri team assisted for return and amt they will refund Team is very cooperative Have ordered many times from them”

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Posted 9 months ago

“The neck piece is very pretty....but little dissappointed with the thread of the necklace.it is a black thread but the colour has faded and it decreases the beauty of the whole piece”

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Posted 9 months ago

“I bought a kurta. Material was not as shown. It was OK but I was dissapointed because it was a little coarser that the picture. Colour was a deeper blue. The price, Rs. 1599 is quite high, so I had expected better quality.”

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Posted 9 months ago

“I bought 2 kalamkari sarees. Colours are slightly dull in real. Not as bright as shown on website. But the customer service is brilliant! Always get a quick and helpful response from the team. But the price i paid for the kalamkaris is cheaper than elsewhere so i consider it okay for the price i paid. Thank you so much for the beautiful cushion cover (a surprise) and the hand written note. That gave me a raw, cosy feel of back home. Thank You.”

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Posted 9 months ago

“Design and fabric are really good. Kurta size is fine, but pant size is quite small and inflexible for corresponding size.”

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Posted 10 months ago

“My most recent purchase was a purple cotton stiched kurta... very poor sizing. Trying to redo the Kurta to fit me . Pls correct the size chart on your site. Thanks.”

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Posted 11 months ago

“Hi its been pleasant experience ordering from itokri. U have amazing collection in kurtas in bagh, ajrakh. But delivery time seems little more.”

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Posted 11 months ago

“The color on sight was bright red bandhni dress & I received dark maroon. Please check what is ordered before delivering”

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Posted 11 months ago

“Total order for fabrics egg came to £45.80 however it cost me £63.41 in post and packing then £4 for the money to be converted, whilst the fabric pieces are lovely I won't be ordering again due to the huge post and packaging costs.”

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Posted 11 months ago

“Thank you for the delivery. I hope the quality improves in the future. Compared to the price the quality of the products were not reaching the expectations. The packaging of the products and delivery was significantly lower in standard. We wish iTokri well for the future.”

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Posted 1 year ago

“I appreciate a quicker delivery...”

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Posted 1 year ago

“I have been purchasing products from itokri since it’s launch. I’ve trusted their authenticity and made many purchases big and small over the years. I’ve always been a happy customer up until my last experience. Products going out of stock days after a purchase has been made ( there should be a better inventory management), product not entirely matching the picture shown and the fitting not being the same as described in the size chart etc have all been a very disappointing experience. Don’t know if I’m convinced I’ll shop again.”

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Posted 1 year ago

“You guys are very sweet. I really appreciated your note and free gift. I'm sorry but I was disappointed in the quality of my order. I sampled your incense years ago and really liked it. This recent purchase seemed old. It had a bite to it. That's the only way I can describe it. The odor was very faint. I had to light 5 or 6 sticks on order to smell anything. Especially the Tuberose. It has no rose fragrance at all. I remembered previously that I really liked it. The free gift turned out to be the only one I liked. I'm sorry. Your customer service is excellent and I appreciate your earnestness.”

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Posted 1 year ago

iTokri आई.टोकरी is rated 4.7 based on 11,368 reviews