JUST Water Reviews

Name: JUST Water
Address: JUST Goods Inc. 311 West 43rd Street, 12th Floor ,, New York
Rating: 4.09

4.1 Rating 950 Reviews

74 %

of reviewers recommend JUST Water

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

JUST Water 5 star review on 8th May 2022

Dawn Tuthill

Renee Johnson

JUST Water 5 star review on 9th March 2022

Lori Whitley

JUST Water 5 star review on 6th March 2022

Renee Johnson

JUST Water 5 star review on 5th February 2022

Anonymous

Anonymous // 01/01/2019

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“The blackberry and cherry are delicious!! I wish i could buy it in more places!!”

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Posted 5 years ago

“I placed my second order on August 20 and still have not received it. Hmmm”

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Posted 5 years ago

“Love the water, concept, packaging, sustainability, etc. Wonderful solution to traditional water bottles if you need something quick to go as an alternative to plastic one-use bottles. JUST water uses plant based packaging (sugarcane and trees). I would like to see them go towards bamboo since that is much more sustainable (20 times more) than trees. Overall, good water and shipping options.”

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Posted 5 years ago

“I have had three orders and have not received ANY of them in months.”

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Posted 5 years ago

“My shipping experience this time was unacceptable. I will need to reconsider continuing with my subscription. The water itself is wonderful!”

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Posted 5 years ago

“Water taste fantastic great taste thanks for my delivery today”

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Posted 5 years ago

“the worst customer service ! I ask you to change order, you change incorrectly, then i ask you to change next order and you cancel then i leave a message to call and you place an order. What order are you placing ?!!!! since you have been getting it wrong call a person back before placing an order ! I love your water but not ordering if this is the way you communicate and you get two stars for bad customer service.”

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Posted 5 years ago

“Just water taste amazing as far as the company i dislike what recently happened to me. I ordered 2 cases lemon & lemon/cherry mix and the delivery team somehow sent me a box full of leaking water. I saved maybe 5 max. The boxes were jammed and the company only sent 1 box of water then told me i could of asked for a refund after i asked about my second. So management is terrible!”

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Posted 5 years ago

“I Love Just Water ❤️❤️❤️❤️❤️❤️❤️”

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Posted 5 years ago

“Hi! This is the third time in a row we receive damaged packages. We had 3 damaged cartons of water which leaked into the whole package. We'd like to have them”

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Posted 5 years ago

“the actual message behind this company and water is fantastic and my absolute favorite but the shipping and customer service is so terrible. All my automatic purchases take a long time to get to me and are never shipped on time. I will most likely cancel given that shipping takes about a month.”

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Posted 5 years ago

“JUST WATER is my favorite brand of water on this earth! I love the packaging, the taste, the mission and the cause. Truly would love to come take a tour of the facility, if you guys offer it I’ll be there!”

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Posted 5 years ago

“GREAT water BUT very SLOW deliveries!!!”

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Posted 5 years ago

“Love the water, the packaging, the message and the business model. Was disappointed that six of the 1 liter bottles from an order 6 cases were damaged and leaking. (3 different boxes) The water was still drinkable when transferred to a reusable receptacle but this isn't acceptable.”

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Posted 5 years ago

“superdyper”

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Posted 5 years ago

“I really like the water, but the delivery is poor, every time I received 8 boxes of 12 bottles and at least 1 or 2 cases are damage. I tried to reach you and never had a return.”

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Posted 5 years ago

“Only because I don't know because my order apparently has not shipped yet. Psid for it. Would be great if you sent it.”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“love the water and packaging thank you for thinking of all of us!!!”

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Posted 5 years ago

“It says my order was for filled but I never received the order”

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Posted 5 years ago

JUST Water is rated 4.1 based on 950 reviews