“Love the water, concept, packaging, sustainability, etc. Wonderful solution to traditional water bottles if you need something quick to go as an alternative to plastic one-use bottles. JUST water uses plant based packaging (sugarcane and trees). I would like to see them go towards bamboo since that is much more sustainable (20 times more) than trees. Overall, good water and shipping options.”
“the worst customer service ! I ask you to change order, you change incorrectly, then i ask you to change next order and you cancel then i leave a message to call and you place an order. What order are you placing ?!!!! since you have been getting it wrong call a person back before placing an order ! I love your water but not ordering if this is the way you communicate and you get two stars for bad customer service.”
“Just water taste amazing as far as the company i dislike what recently happened to me. I ordered 2 cases lemon & lemon/cherry mix and the delivery team somehow sent me a box full of leaking water. I saved maybe 5 max. The boxes were jammed and the company only sent 1 box of water then told me i could of asked for a refund after i asked about my second. So management is terrible!”
“Hi! This is the third time in a row we receive damaged packages. We had 3 damaged cartons of water which leaked into the whole package. We'd like to have them”
“the actual message behind this company and water is fantastic and my absolute favorite but the shipping and customer service is so terrible. All my automatic purchases take a long time to get to me and are never shipped on time. I will most likely cancel given that shipping takes about a month.”
“JUST WATER is my favorite brand of water on this earth! I love the packaging, the taste, the mission and the cause. Truly would love to come take a tour of the facility, if you guys offer it I’ll be there!”
“Love the water, the packaging, the message and the business model. Was disappointed that six of the 1 liter bottles from an order 6 cases were damaged and leaking. (3 different boxes) The water was still drinkable when transferred to a reusable receptacle but this isn't acceptable.”
“I really like the water, but the delivery is poor, every time I received 8 boxes of 12 bottles and at least 1 or 2 cases are damage. I tried to reach you and never had a return.”
