Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 4,024 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 4,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very slow delivering items, i needed the item for a birthday present, and it was late been delivered so had to buy something else. 12 days delivery is excessive for an irish company.”

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Posted 6 months ago

“I purchased on line and was very pleased with my order. It arrived on the due date and wrapped well. Nothing broken”

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Posted 6 months ago

Hi Geraldine, Thank you for the 5-star review! We’re thrilled you were pleased with your online order, on-time delivery, and secure packaging—delighted nothing was broken. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

Hi Geraldine, Thank you for the 5-star review! We’re thrilled you’re pleased with your online order, that it arrived on the due date and was well wrapped, and that nothing arrived broken. We appreciate your support and look forward to serving you again. Warm regards, Team Kilkenny Design

Posted 4 months ago

“I have purchased the Trinity dessert bowls 6 together with Trinity champagne glasses 6 and Trinity wine glasses 6. I received them each in their own box, very nicely and carefully wrapped in bubble and delivered in a "Fragile" box. Happy with the quality of crystals as well as with the delivery services. Highly recommend the business as well as their products.”

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Posted 6 months ago

Hi there, Thank you for the 5-star review! We’re thrilled you’re pleased with the Trinity dessert bowls, champagne glasses, and wine glasses, and that the packaging and delivery met your expectations. We truly appreciate your recommendation and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Great shop, Fabulous range of products”

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Posted 6 months ago

Hi Martina, Thank you for the 4-star review! We’re glad you enjoyed Kilkenny Design and found a fabulous range of products. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Lovely sweater although quality of the yarn did not meet my expectations. Shipping was very fast.”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

Hi Joss, Thank you for the 5-star review! We’re thrilled you had excellent service. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“all was good and product delivered”

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Posted 6 months ago

Hi Amy, Thank you for the 5-star review! We’re glad to hear that all was good and the product was delivered smoothly. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Great value items received, really happy with them. They arrived well packaged and protected (glass).”

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Posted 6 months ago

Hi Sinead, Thank you for the 5-star review! We’re delighted you’re happy with the value and that the items arrived well protected, especially with glass. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Lovely organised store with friendly staff”

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Posted 6 months ago

Hi Anne, Thank you for the 5-star review! We’re delighted you found the store well organized and our staff friendly. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“The emails are incessant especially after browsing site. This has impacted negatively on my experience and i am slow to shop online with kilkenny as a result.”

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Posted 6 months ago

Hi there, We’re sorry to hear the emails have impacted your shopping experience. You can unsubscribe or update your email preferences via the footer link or by contacting info@kilkennygroup.com and we’ll remove you from marketing communications. Kind regards, Team Kilkenny Design

Posted 6 months ago

“Had a very good customer service on this occasion. Previous experience was very poor but this time was 100% better!”

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Posted 6 months ago

Hi there, Thank you for the 5-star review! We’re glad to hear the service was 100% better this time after your previous experience. We appreciate your feedback and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Excellent experience from start to finish. The Irish coffee glasses are high-quality and look beautiful, but I was most impressed by the proactive communication and fast shipping. It’s clear this shop prioritizes customer satisfaction. Five stars!”

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Posted 6 months ago

Hi Jake, Thank you for the 5-star review! We’re delighted you enjoyed the experience and that the Irish coffee glasses stood out. We’re glad our proactive communication and fast shipping met your expectations. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Great customer service … answered my email very quickly .”

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Posted 6 months ago

Hi Gobnait, Thank you for the 5-star review! We’re thrilled you had great customer service and that we answered your email quickly. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Always happy. Great place to shop, excellent quality”

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Posted 6 months ago

Hi Evelyn, Thank you for the 5-star review! We’re thrilled that you’re always happy and that you’re enjoying the great quality. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Very efficient service - thank you.”

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Posted 6 months ago

Hi Sara, Thank you for the 5-star review! We’re glad you found our service very efficient. We appreciate your support and hope to welcome you back soon. Kind regards, Team Kilkenny Design

Posted 4 months ago

“Thank you. Love Newbridge products. Quick delivery to USA.”

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Posted 6 months ago

Hi there, Thank you for the 5-star review! We’re delighted you love Newbridge products and that delivery to the USA was quick. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Fast delivery. Didn’t get charged for the Customs in Spain.”

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Posted 6 months ago

Hi Yuan, Thank you for the 5-star review! We’re delighted to hear you had fast delivery. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Kilkenny Design

Posted 4 months ago

“Horrendous customer service. Don't ever expect to get your items!! I bought a single hat for my fiancé on December 8th and it is now January 18th and I STILL don't have it. It took over 2 weeks for them to even ship my item!!”

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Posted 7 months ago

“Never received my gifts. Was charged. Was to be free gift.”

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Posted 7 months ago

“Excellent very fast delivery.”

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Posted 7 months ago

Hi Maria, Thank you for the 5-star review! We’re thrilled you had an excellent, very fast delivery. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

Kilkenny Design is rated 4.5 based on 4,024 reviews