Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,064 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service. Good quality. Will be ordering Patrick cologne again in the future. My husband’s favorite or maybe I should say my favorite.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you enjoyed our fast service and great quality, and it's wonderful that Patrick cologne is a favorite in your household. We can’t wait to serve you again in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Good customer service and no delay”

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Posted 6 months ago

Hi Joan, Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced good customer service without any delays. Your kind words are truly appreciated! We can't wait to welcome you back soon! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Sadly it is costing me an additional £73.12 in import charges for UPS to bring the two Orla Keily bags I have purchased to my home in England making it my worst value purchase of the year and a painful disappointment 🥺😥😢”

Helpful Report

Posted 6 months ago

Hi Bob, Thank you for sharing your concerns with us. We’re genuinely sorry to hear about the unexpected import charges related to your recent purchase and that this has led to a disappointing experience. We understand that added costs can certainly impact your overall satisfaction, and we truly appreciate your feedback on this issue. Your experience is important to us, and we will take it into account as we continue to improve our services. If there’s anything we can do to assist you further, please do not hesitate to reach out. Kind regards, Kilkenny Design Team

Posted 5 months ago

“Always have excellent customer service from Kilkenny Design. Orders are delivered quickly and beautifully packaged. Any issues are dealt with immediately and in a courteous manner. I'm always happy to shop with Kilkenny”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that you've consistently received excellent customer service from Kilkenny Design. It's great to know that your orders arrive quickly and beautifully packaged. We truly value your kind words and look forward to continuing to provide you with a wonderful shopping experience! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“A truly wonderful experience displayed to perfection with a wide selection of items to chose from.”

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Posted 6 months ago

Hi Rita, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had a truly wonderful experience with us and appreciated our wide selection of items. Your kind words mean a lot to our team! We look forward to welcoming you back in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Good experience and happy with my purchases”

Helpful Report

Posted 6 months ago

Hi Sandra, Thank you for your fantastic 5-star review! We’re so glad to hear that you had a good experience and are happy with your purchases. Your satisfaction means the world to us! We look forward to seeing you again soon! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Kilkenny shop is always well laid out and easy to walk around. The staff are always happy to help and very friendly.”

Helpful Report

Posted 6 months ago

Hi Mary, Thank you so much for your lovely 5-star review! We're delighted to hear that you enjoy the layout of our Kilkenny shop and that our staff provided you with friendly and helpful service. We truly appreciate your kind feedback and look forward to seeing you again soon! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Very easy to shop online.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found shopping online with us easy. Your feedback means a lot, and we strive to make the experience smooth for all our customers. We look forward to your next visit! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Efficient online order delivery service. Great offers”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our online ordering and delivery service to be efficient. We strive to offer great deals, and it’s wonderful to know that you’re enjoying our offers. We appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 4 months ago

“It's always a joy shopping in Kilkenny Shop! Gorgeous, quality products. Great to be able to buy local, buy Irish! And so easy (almost too easy 🙄) to buy online!”

Helpful Report

Posted 6 months ago

Hi Aisling, Thank you so much for your fantastic 5-star review! We're absolutely delighted to hear that you enjoy shopping at Kilkenny Shop and appreciate our quality products. Supporting local and Irish businesses means the world to us, and we’re thrilled that you find our online shopping experience so convenient (maybe a little too convenient! 🙄). We can’t wait to see you back in store or online soon! Best wishes, Kilkenny Design Team!

Posted 4 months ago

“I love this shop! If I had more money, I would buy your products every week. You are totally reliable and very friendly. your prices are reasonable. Thank you and keep on the good work!!!”

Helpful Report

Posted 6 months ago

Hi Meike, Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear how much you love our shop and find our team friendly and reliable. Your support means the world to us, and we’re thrilled that you appreciate our reasonable prices. We look forward to seeing you again soon, and we hope you find even more treasures next time! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“I returned my order by post. Have yet to receive a refund despite contacting customer service twice”

Helpful Report

Posted 6 months ago

Hi Caroline, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that you have not yet received your refund. Mu colleague has been in contact last week, you may need to check your spam folder to see this email. Thank you for your understanding and patience. Kilkenny Design Team

Posted 6 months ago

“Easy to order. Prompt delivery. Got what I ordered. Reliable and good quality.”

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Posted 6 months ago

Hi Claire, Thank you for your fantastic 5-star review! We're so pleased to hear that you found the ordering process easy and that your delivery was prompt. Reliability and quality are what we strive for, and your feedback truly brightens our day. We appreciate your support and look forward to serving you again! Best wishes, Kilkenny Design Team!

Posted 4 months ago

“Ordered glass items, delivery was quick and items were packaged well.”

Helpful Report

Posted 6 months ago

Hi Zoe, Thank you for your fantastic 5-star review! We're so pleased to hear that your glass items arrived quickly and were well-packaged. We strive to ensure our products reach you safely and efficiently, and your feedback is truly appreciated. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 4 months ago

“Excellent service and price for quality of item received. Recommended to friends and 2 bought wreath since”

Helpful Report

Posted 6 months ago

Hi Hollie, Thank you for your fantastic 5-star review! We're thrilled to hear that you had an excellent experience with our service and that you found great value in the quality of your item. It's wonderful to know that you've recommended us to your friends as well! We hope your friends enjoy their wreaths as much as you do! Thank you for choosing Kilkenny Design, and we look forward to serving you again soon. Best wishes, Kilkenny Design Team!

Posted 4 months ago

“Very happy with my purchase”

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Posted 6 months ago

Hi Mary, Thank you for your lovely 5-star review! We're so happy to hear that you're very satisfied with your purchase. Your feedback means a lot to us, and we're delighted to know that we've met your expectations. We hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 4 months ago

“Excellent customer service”

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Posted 6 months ago

“Good quality good price”

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Posted 6 months ago

“Reliable and efficient”

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Posted 6 months ago

“What a lovely sheepskin i received from Kilkenny . It was everything I expected. Great size for my sofa. Soft. And smelled clean.If uou are thinking about getting one for extra warmth do it. Makes a huge difference. Came really fast too.”

Helpful Report

Posted 6 months ago

Kilkenny Design is rated 4.5 based on 3,064 reviews