Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,361 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Helpful Report

Posted 5 months ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that you were pleased with your experience at Kilkenny Design. It's fantastic to know our products and service met your expectations. Your feedback truly inspires us, and we can't wait to have you visit us again for more delightful finds! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Excellent service”

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Posted 5 months ago

Hi there, Thank you for your great 4-star review! We're thrilled to hear that you experienced excellent service during your shopping with us. Your feedback is invaluable, and we’re always striving to enhance our customers’ experiences. We look forward to welcoming you back soon for another enjoyable visit! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Beautiful choice of jewellery at affordable prices.”

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Posted 5 months ago

Hi there, Thank you for your lovely 5-star review! We're thrilled to hear that you’re enjoying our beautiful selection of jewellery at affordable prices. Your satisfaction is our priority, and it’s great to know that we could provide you with such a delightful shopping experience. We truly appreciate your feedback and can't wait to welcome you back for more stunning finds! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Item arrived on time and was very well packaged. It was a reduced price item and was of excellent quality and great value for money”

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Posted 5 months ago

Hi Robert, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your item arrived promptly and was well packaged. It's fantastic to know that you found our reduced price item to be of excellent quality and great value for money. Your kind words mean a lot to us, and we truly appreciate your feedback! We look forward to welcoming you back for more great shopping experiences. Best wishes, Kilkenny Design Team!

Posted 5 months ago

“The shop in Dublin had so many beautiful items that it was hard to choose among them. Since I live in the U.S. I was happy to discover how easy it is to order on-line- I definitely plan to do it again.”

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Posted 5 months ago

Hi Louise, Thank you for your fantastic 5-star review! We're delighted to hear that you found our Dublin shop filled with beautiful items and that you enjoyed the ease of ordering online. It's always a pleasure to connect with our customers from the U.S. We appreciate your kind words and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Took a lot longer than expected to arrive had to keep chasing, and was always directed to the delivery people. Did not understand that I had to pay a high delivery cost. Was contacted by UPS only once and told to pay this charge. Payed the charge on line but parcel was still not delivered. I physically went to the Depot in Dartford to collect as my anniversary was that day. Payment still did not go through but did eventually when I paid on line, again. Really happy with the picture, only when putting on the wall, it fell off the wall smashed the glass and I had to have it reglazed!”

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Posted 5 months ago

“Items were as advertised...prompt delivery...and well packed. I was very pleased with my purchases and with the Kilkenny Shop overall. Plus the items were on sale...a win win for me. Thank you!”

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Posted 5 months ago

Hi Marian, Thank you for your fantastic 5-star review! We’re delighted to hear that you were pleased with your purchases and the overall Kilkenny Shop experience. It’s great to know that our prompt delivery and careful packing made your shopping even better, and finding items on sale is always a bonus! We truly appreciate your feedback and can’t wait to serve you again in the future. Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Fantastic delivery, very pleaseed.”

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Posted 5 months ago

Hi there, Thank you for your wonderful 5-star review! We're so pleased to hear that you had a fantastic delivery experience. Your satisfaction means the world to us, and it's great to know we met your expectations! We truly appreciate your feedback and look forward to serving you again soon. Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Love my fresh linen diffuser it fills the room with a warm fragrance, its not too strong either, a beautiful touch to my living room.”

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Posted 5 months ago

Hi Diana, Thank you for your lovely 5-star review! We're so glad to hear that you're enjoying your fresh linen diffuser and that it adds a warm touch to your living room without being too strong. Your satisfaction is our priority, and it's wonderful to know we're making your space even more inviting! We truly appreciate your feedback and hope to see you back soon for more delightful finds! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“A great shopping experience”

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Posted 5 months ago

Hi Mary, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a great shopping experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations! We appreciate your support and look forward to welcoming you back soon for more shopping delights! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Very pleased. Delivery very fast just 2days from ,I placed order.”

Helpful Report

Posted 5 months ago

Hi Maura, Thank you for your lovely 4-star review! We're delighted to hear that you were pleased with the fast delivery of your order—just 2 days is impressive! Your feedback means a lot to us, and we strive to provide a speedy service every time. We hope you enjoy your purchase and look forward to welcoming you back for more great experiences in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“I recently purchased Green Angel products from the Kilkenny Shop and it was sent by them to my sister in Chicago. She was delighted with the products and the delivery took place in an amazing time frame. Thank you to your company for a fantastic service. Paula in Dublin”

Helpful Report

Posted 5 months ago

Hi Paula, Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that your sister loved the Green Angel products and that the delivery exceeded your expectations. It's always our goal to provide fantastic service and timely delivery! We appreciate your kind words and hope to serve you again soon! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“If print doesn't have an option of buying with a frame it shouldn't be pictured in a frame”

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Posted 5 months ago

Hi Alan, Thank you for your thoughtful 4-star review! We appreciate your feedback regarding the presentation of framed prints. Your insights help us improve, and we’ll definitely take them into consideration for the future to ensure clarity for our customers. We’re glad you took the time to share your thoughts, and we hope to see you again soon for more of our offerings! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Its great to support an Irish company.”

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Posted 5 months ago

Hi Loretta, Thank you for your fantastic 5-star review! We truly appreciate your support as an Irish company. It means so much to us to have wonderful customers like you who believe in local businesses. We’re committed to providing quality products and services, and we're delighted to have you as part of our Kilkenny Design family. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Delighted with my purchase on-line. Very quick delivery. Thank you”

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Posted 5 months ago

Hi Carmel, Thank you so much for your lovely 5-star review! We’re thrilled to hear that you’re delighted with your online purchase and that the delivery was quick. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“The item and bag stank of mould and was dirty.”

Helpful Report

Posted 5 months ago

Hi Callan, Thank you for your feedback. We're truly sorry to hear that the item and bag you received were not up to our standards and that you encountered unpleasant odors and dirt. Maintaining the quality of our products is very important to us, and we apologize for falling short in this instance. Your comments are valuable, and we'll address this concern to prevent it from happening in the future. If you'd like to discuss this further, please feel free to reach out to us. Best wishes, Kilkenny Design Team!

Posted 5 months ago

“On time delivery and items were wrapped very well to avoid breaking.”

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Posted 5 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that your items were delivered on time and that they were wrapped so well to ensure they arrived safely. We appreciate your feedback and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Excellent wrapping and delivery”

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Posted 5 months ago

Hi Pumuny, Thank you for your fantastic 5-star review! We're thrilled to hear that you were pleased with our wrapping and delivery. Your satisfaction is our top priority, and we take pride in ensuring that your items arrive safely and beautifully presented. We appreciate your kind words and hope to see you back for more wonderful purchases in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“The canteen of cutlery we ordered was beautiful and perfectly packaged. And it arrived so quickly from Ireland to all the way down under in Sydney Australia. This was bought as a wedding present and the happy couple were totally delighted to receive a lifelong special gift.”

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Posted 5 months ago

Hi there, Thank you for your lovely 4-star review! We're thrilled to hear that the canteen of cutlery you ordered was beautiful and perfectly packaged. It's wonderful to know it made such a special wedding gift, and we are delighted that it reached Sydney so quickly! Your feedback truly means a lot to us, and we aim to provide great products and speedy service every time. We hope the happy couple enjoys their gift for many years to come! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Love Kilkenny Design Shops..alway great for gifts & tokens..staff are lovely& Iblove their sales..🩷”

Helpful Report

Posted 5 months ago

Hi Frances, Thank you so much for your glowing 5-star review! We're thrilled to hear that you love our Kilkenny Design Shops and that you find them great for gifts and tokens. Our staff will be so happy to hear your kind words! We're glad you enjoy our sales too—there's always something special waiting for you. We can't wait to see you again soon! Best wishes, Kilkenny Design Team!

Posted 5 months ago

Kilkenny Design is rated 4.5 based on 3,361 reviews