Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,775 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved by visit to the shop.Staff were wonderful.”

Helpful Report

Posted 6 months ago

Hi Anne, Thank you for the 5-star review! We're delighted you enjoyed your visit and that the staff made it wonderful. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“The shopping was quick and easy. The products came to me in secure and safe package and in very good time.”

Helpful Report

Posted 6 months ago

Hi Lina, Thank you for the 5-star review! We’re thrilled you found shopping quick and easy, and that your products arrived safely and on time. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Excellent online service”

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Posted 6 months ago

Hi there, Thank you for the 5-star review! We’re thrilled you had an excellent online service experience. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Beautiful items, great customer service! I was surprised how quickly my purchase was delivered to me!!”

Helpful Report

Posted 6 months ago

Hi Amanda, Thank you for the 5-star review! We’re thrilled you love the beautiful items and that our customer service met your expectations. Great to hear the delivery was quick as well. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I ordered a wool cape. It looks great, and I was lucky to find it at a 50% discount — such an amazing price for a 100% wool cape! The only issue is that the head opening feels a bit tight. It fits, but I wish the edge were elastic. The shipping was super fast!”

Helpful Report

Posted 6 months ago

Hi Fran, Thank you for the 4-star review! We’re glad you love the cape and that you scored a great price on a 100% wool piece, and that the shipping was fast. We appreciate you letting us know about the head opening. We’ll pass that feedback along. If there’s anything else you need, feel free to reach out. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Beautiful products , pity about delivery times”

Helpful Report

Posted 6 months ago

Hi Cathy, Thank you for the 5-star review! We’re delighted you love the products and apologize for the delivery times. We appreciate your feedback and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Arrived in a timely fashion in good condition.”

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Posted 6 months ago

Hi Nancy, Thank you for the 5-star review! We’re glad your item arrived in good condition and in a timely fashion. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Very fast shipping, everything was well packaged, and the products are beautiful and of great quality!”

Helpful Report

Posted 6 months ago

Hi there, Thank you for the 5-star review! We’re thrilled you had fast shipping, well-packaged items, and that you’re happy with the quality and beauty of the products. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Fantastic service both on line and in shop”

Helpful Report

Posted 6 months ago

Hi Sinead, Thank you for the 5-star review! We’re thrilled you enjoyed fantastic service both online and in shop. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Sono stata a Dublino circa un mese fa. Delle promoter mi hanno regalato dei campioni.. Profumo e creme. Quando sono tornata in Sardegna ho usato il profumo Loana e ho deciso di acquistarlo. Non ho ancora testato le creme, notte e body, ne olio corpo che ho acquistato. Soddisfatta degli acquisti. Costose le spese di spedizione”

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Posted 6 months ago

“Excellent service ,fast dispatch, easy transaction”

Helpful Report

Posted 6 months ago

Hi Jason, Thank you for the 5-star review! We’re thrilled you found our service excellent, with fast dispatch and an easy transaction. We appreciate your support and look forward to serving you again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Purchased lovely Newbridge decorations for Christmas presents. Great to get the €15 off.”

Helpful Report

Posted 6 months ago

Hi Carmel, Thank you for the 5-star review! We’re delighted you loved the Newbridge decorations for Christmas presents and that you enjoyed the €15 off. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“Fantastic service. Really pleased with order. Arrived quickly.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for the 5-star review! We're delighted you had fantastic service and that your order arrived quickly. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“Trying Texting and anying No answer”

Helpful Report

Posted 6 months ago

Hi Eileen, Thank you for your feedback. We're truly sorry to hear that you're having difficulty reaching us. Please know that we value your input and want to help resolve any issues you may have. If you could send us an email at info@kilkennygroup.com, we’ll do our best to respond as quickly as possible. Kind regards, Team Kilkenny Design

Posted 6 months ago

“Mugs were perfect, just what I wanted !”

Helpful Report

Posted 6 months ago

Hi there, Thank you for the 5-star review! We're thrilled the mugs were perfect and just what you wanted. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“Item arrived broken in shipment, but replacement was handled easily, packed extremely carefully -- and the item was great in the end.”

Helpful Report

Posted 6 months ago

Hi Mark, Thank you for the 5-star review! We’re glad the replacement process was smooth and that you’re happy with the item in the end. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“Great product but extremely bad delivery & customer service. I was hipping a product to US, had paid extra for faster delivery but the delivery date for still missed by a few days. When I mailed/called i was just informed that they can't help it, there would be no refund of delivery fee as it's not their headache. Even calling did not help. Not ordering from the again.”

Helpful Report

Posted 6 months ago

“Only 3 of the 5 items were correct. I wrote to complain directly and no response. Poor service when things are not right”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your feedback. We’re genuinely sorry to hear that your order was not fulfilled correctly and for the lack of response to your complaint. We understand how frustrating this must be. Please know that we take these matters seriously and will ensure that your concerns are addressed. Can you resend the email to info@kilkennygroup.com please as we have not received an email from you as of yet. Warm regards, Team Kilkenny Design

Posted 6 months ago

“Item delivered on time , and was beautiful as per photo . Very happy would definitely order again off Kilkenny site”

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Posted 6 months ago

“I not recieved the items”

Helpful Report

Posted 6 months ago

Kilkenny Design is rated 4.5 based on 3,775 reviews