Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 4,024 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 4,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, stunning designs.”

Helpful Report

Posted 5 months ago

Hi there, Thank you so much for your 5-star review. We're thrilled you love the great quality and stunning designs. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 5 months ago

“The shop/ delivery was fine but the product is losing colour already. Disappointed.”

Helpful Report

Posted 6 months ago

Hi Rachel, We’re really sorry to hear the product is losing colour already. We’d like to investigate this with you and make it right. Please email info@kilkennygroup.com with your order number, a brief description of the issue, and photos if possible so we can review with our product team and arrange the best resolution. Kind regards, Team Kilkenny Design

Posted 5 months ago

“Arrived very quickly and match ed the description perfectly. Thank you”

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Posted 6 months ago

Hi Una, Thank you so much for your 5-star review. We're thrilled that your item arrived quickly and matched the description perfectly. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 5 months ago

“Excellent experience”

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Posted 6 months ago

Hi Gertrude, Thank you so much for your 5-star review. We're thrilled you had an excellent experience with Kilkenny Design. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 5 months ago

“Excellent service, I enjoy shopping inshore and online. I Love that Irish designs are being promoted and supported.”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your 5-star review. We’re thrilled you enjoy shopping both instore and online, and that you’re happy to see Irish designs being promoted and supported. We hope to welcome you back again soon. Warm regards, Team Kilkenny Design

Posted 5 months ago

“Did not receive hat”

Helpful Report

Posted 6 months ago

Hi Anne, We’re really sorry to hear you didn’t receive your hat. We want to resolve this quickly. Please email info@kilkennygroup.com with your order number and any relevant details so we can investigate with the courier and get this sorted. Kind regards, Team Kilkenny Design

Posted 6 months ago

“Prompt delivery online. Well packaged”

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Posted 6 months ago

Hi Geraldine, Thank you so much for your 5-star review. We're delighted to hear your order was delivered promptly and well packaged. Warm regards, Team Kilkenny Design

Posted 5 months ago

“Quick efficent purchase on website Prompt delivery”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your 5-star review. We’re thrilled you found your purchase quick and the delivery prompt. Warm regards, Team Kilkenny Design

Posted 5 months ago

“Good selection of products, great prices and very fast shipping. Really nice that their prices include tariffs and import charges for the US too.”

Helpful Report

Posted 6 months ago

Hi Gregory, Thank you so much for your 5-star review. We’re thrilled you’re happy with our product selection, prices, and fast shipping, and glad you noticed that tariffs and import charges are included for US orders. We hope to welcome you back again soon. Warm regards, Team Kilkenny Design

Posted 5 months ago

“This ring is stunning. After visiting the Waterford crystal factory in Ireland and getting a bracelet there I’ve been looking to collect more pieces. I love the rose gold color and I only wear silver jewelry so I’m happy that it’s made in pure 925 silver. This job has the best customer service. They were very responsive to me and the ring shipped very quickly to America. I would definitely buy more items from here again.”

Helpful Report

Posted 6 months ago

Hi Tara, We’re really sorry to hear the item isn’t the Waterford Crystal brand as advertised. We take authenticity seriously and want to resolve this for you. Please can you email info@kilkennygroup.com with your order number and any photos of the product and packaging? We’ll investigate and get this sorted as quickly as possible. Kind regards, Team Kilkenny Design

Posted 6 months ago

“Great quality products”

Helpful Report

Posted 6 months ago

Hi there, Thank you for the 5-star review! We’re thrilled you’re happy with the great quality of our products. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Delivery was quick, and products purchased were as advertised”

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Posted 6 months ago

Hi Eileen, Thank you for the 5-star review! We’re glad to hear the delivery was quick and the products were as advertised. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Fast deliveri to Sweden”

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Posted 6 months ago

Hi Ingrid, Thank you for your kind 5-star review. We're glad you experienced fast delivery to Sweden. If you need anything else, just let us know. Warm regards, Team Kilkenny Design

Posted 6 months ago

“Staff very pleasant, helpful, and Kilkenny Design is a great place to pick up a present for any of my friends and fsmily”

Helpful Report

Posted 6 months ago

Hi Ann, Thank you for your kind 5-star review. We’re delighted that you find Kilkenny Design a great place to pick up presents for your friends and family. If you need anything else, just let us know. Warm regards, Team Kilkenny Design

Posted 6 months ago

“Great shop, well made in Ireland. Fantastic on the shipping charges and covering the import taxes thanks. UPS did a number on the box but nothing was damaged. Looking forward to the McNutt throw in Oxblood being available again.”

Helpful Report

Posted 6 months ago

Hi Paul, Thank you for the fantastic 5-star review. We’re really glad you’re pleased with the shipping and that the import taxes were covered. We’re sorry to hear about the UPS box damage, but happy nothing was damaged—thanks for letting us know Warm regards, Team Kilkenny Design

Posted 6 months ago

“I have still not received my package that I ordered over a month ago. It is not Kilkenny shop problem, just letting them know that I haven’t even received it in order to review it”

Helpful Report

Posted 6 months ago

Hi there, We’re really sorry to hear your package hasn’t arrived after a month. We can investigate with our courier UPS on the delay. I can see this is now out for delivery today, if there is anything further we can assist with please email info@kilkennygroup.com Kind regards, Team Kilkenny Design

Posted 6 months ago

“I bought online and received the items very quickly. Good website, easy to navigate.”

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Posted 6 months ago

Hi Anne, Thank you for the 5-star review. We’re glad you had a smooth online shopping experience and that the delivery was quick. If you need anything else, just let us know. Warm regards, Team Kilkenny Design

Posted 6 months ago

“It was very simple to order on your website and delivery was very quick 👌”

Helpful Report

Posted 6 months ago

Hi there, Thank you for the 5-star review. We’re glad you found it easy to order on our website and that the delivery was quick. If you need anything else, just let us know. Warm regards, Team Kilkenny Design

Posted 6 months ago

“Shopped online with ease. Return process easy. Do NOT like the fact the price of a bag which advertises Kilkenny shop has been increased.”

Helpful Report

Posted 6 months ago

Hi Gill, Thank you for sharing your experience and for the 4-star rating. We’re glad the online shopping and returns were easy. We appreciate your feedback on the price increase and will take it into account. If there’s anything else we can help with, please let us know. Kind regards, Team Kilkenny Design

Posted 6 months ago

“I still have not received my order and it’s been about a month. My opinion will change if you get my ordered delivered to me soon.”

Helpful Report

Posted 6 months ago

Hi Jayne We’re really sorry to hear your package hasn’t arrived to you yet, we can investigate with our courier UPS on the delay. I can see this is now out for delivery today, if there is anything further we can assist with please email info@kilkennygroup.com Kind regards, Team Kilkenny Design

Posted 6 months ago

Kilkenny Design is rated 4.5 based on 4,024 reviews