Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,775 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for my package.”

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Posted 6 months ago

“Quality products that bring my Irish heritage to life.”

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Posted 6 months ago

Hi there, Thank you for the 5-star review! We’re delighted our quality products help bring your Irish heritage to life. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“Disappointed as when I ordered my Ayu product it said there was a free gift. The gift was in stock for sale but was not sent with my order. I contacted Kilkenny via chat and was told I would get a reply in 24 hours. No reply.”

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Posted 6 months ago

“Very happy with my shawl and hot water bottle! And was delivered very quickly.”

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Posted 7 months ago

Hi Dara, Thank you for the 5-star review! We're delighted you’re happy with your shawl and hot water bottle, and that delivery was quick. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“Quickly delivered and a good quality product. Will use again”

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Posted 7 months ago

Hi Amanda, Thank you for the 5-star review! We’re delighted you’re happy with quick delivery and the quality of the product. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“The site was easy to navigate and fragile items delivered quickly and safely.”

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Posted 7 months ago

Hi there, Thank you for the 5-star review! We’re delighted you found the site easy to navigate and that your fragile items arrived quickly and safely. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“The item was scheduled to be delivered more than 6 weeks ago. All I am able to find through the tracking number is that it has been sitting in Louisville Kentucky for pick up. I have attempted to contact both Kilkenny and UPS to report that it is at the wrong location, it need to go to Spokane Washington. All I get for an answer is : it is scheduled to be delivered tomorrow between 1:45 and 3:45. I have gotten this staement 6 times already as has the person it is supposed to be to get it and still nothing. I have requested it be resent and still nothing. At this point I will never recommend your company due to its lack of concern for your customer”

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Posted 7 months ago

“My nephew is getting married next year. I buy champagne flutes as an engagement gift for my nieces and .nephews. These champagne flutes are by far the prettiest flutes. I would buy from Kilkenny Design again in a heartbeat. Thank you so much.”

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Posted 7 months ago

Hi there, Thank you for the 4-star review! We’re delighted you find the champagne flutes so pretty and that you’d choose Kilkenny Design again. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“Great products and super sales event. Best delivery service used by Kilkenny. Ensuring safe receipt ( no missing or broken parcel) Thank you”

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Posted 7 months ago

“Good quality, excellent service, well packed items when delivered”

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Posted 7 months ago

Hi Siobhan, Thank you for the 5-star review! We’re delighted you’re happy with the quality, service, and packing. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“While visiting Ireland from the US, I wanted to purchase a decanter set for my brother. I found one online and had it shipped. It was held up in Customs for two weeks, but Laura was helpful in resolving the issue.”

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Posted 7 months ago

Hi Mary, Thank you for the 5-star review! We’re delighted Laura could help resolve the Customs issue for you. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“My order is stuck in Philadelphia at UPS office since September 10th. Kilkenny rep says there is nothing they can do that I have to contact my local UPS office - but I don’t have an office any besides I paid Kilkenny Shop for this order they have the relationship with carrier not me. I paid for this to be delivered to me - I feel like I’m on my own.”

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Posted 7 months ago

“Super Produkts. Fairen prime. Super quality.”

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Posted 7 months ago

“Easy to order online via website. Fast delivery. Well packaged. Quality items. Highly recommended.”

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Posted 7 months ago

Hi there, Thank you for the 5-star review! We’re thrilled you had a smooth online ordering experience, fast delivery, well-packaged items, and quality products. We appreciate your recommendation and look forward to serving you again. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I ordered some items online and they arrived withinfew days.”

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Posted 7 months ago

Hi Rita, Thank you for the 5-star review! We’re glad your items arrived within a few days and that you’re happy with your order. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

Hi Rita, Thank you for the 5-star review! We’re thrilled your order arrived within a few days. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Very poor service after email and several phone calls my order arrived after 4weeks”

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Posted 7 months ago

“Brilliant”

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Posted 7 months ago

Hi Donal, Thank you for the 5-star review! We’re delighted you found Kilkenny Design brilliant. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Customer service was attentive, however my problem is not yet resolved.”

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Posted 7 months ago

“Great quality. Love my purchase.”

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Posted 7 months ago

Hi there, Thank you for the 5-star review! We’re thrilled you’re happy with the quality and love your purchase. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Delighted with my Purchases. Excellent delivery of Order as usual.”

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Posted 7 months ago

Hi Aine, Thank you for the 5-star review! We’re thrilled you’re delighted with your purchases and that delivery was excellent as usual. We appreciate your support and look forward to serving you again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

Kilkenny Design is rated 4.5 based on 3,775 reviews