Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,361 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service product was excellent and wrapped good”

Helpful Report

Posted 5 months ago

Hi Keith, Thank you for the fantastic 5-star review! We’re delighted to hear that you had an excellent experience with our service and that you were pleased with the product and its wrapping. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations! We look forward to welcoming you back soon for more exceptional finds! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Ordered a bag online which was swiftly despatched and received”

Helpful Report

Posted 5 months ago

Hi Catherine, Thank you for your fantastic 5-star review! We're so glad to hear that your bag was swiftly dispatched and arrived promptly. Your positive feedback is greatly appreciated! We look forward to serving you again soon—there’s always something new to discover! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Am happy with the product.”

Helpful Report

Posted 5 months ago

Hi Elisabeth, Thank you for your wonderful 5-star review! We're delighted to hear that you're happy with your product. Your satisfaction means the world to us! We hope to see you back again soon to explore more of our lovely offerings! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Amazing fast shipping to Germany - was shocked to receive my item within 2 days - thanks so much guys”

Helpful Report

Posted 5 months ago

Hi Katrin, Thank you for your amazing 5-star review! We're thrilled to hear that your item reached Germany so quickly—it's always our aim to provide fast shipping! Your appreciation means the world to us. We hope you enjoy your purchase, and we can't wait to welcome you back for more fantastic finds! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“I was very pleased with your company's service. My order was packaged well, shipped promptly, and arrived in perfect condition. The artwork looked exactly as it appeared in your online catalog. Thank you.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your wonderful 5-star review! We’re so pleased to hear that you were happy with our service, from the packaging to the prompt shipping. It’s fantastic that the artwork met your expectations as well! Your satisfaction means the world to us, and we can’t wait to welcome you back for more great finds soon! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Very prompt online service. Very happy with item. However, a click and collect service would be very useful. I rang one store to ask if they could order in an item that was on website. They said it could take 2 weeks so I just bought it online.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your great 4-star review! We're thrilled to hear that you were happy with our prompt online service and your item. Your feedback about the click and collect option is valuable, and we appreciate you bringing it to our attention. We're always looking for ways to improve our services, and your suggestion will certainly help us in that regard. We hope to see you again soon for more delightful shopping experiences! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Shopped on line”

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Posted 5 months ago

Hi Freda, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed your online shopping experience with us. Your satisfaction truly means the world to us! We can't wait to welcome you back for more delightful finds in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“I bought an Alan ardiff mini butterfly chain and pendant unfortunately chain rusty and tarnished not the standard I would expect”

Helpful Report

Posted 5 months ago

Hi Cecilia, Thank you for your feedback. We sincerely apologize for the condition of the chain and pendant you received. It’s important to us to maintain high standards for our products, and we regret that we fell short in this instance. Your comments are invaluable as we strive to improve our quality control. If you would like to discuss this further, please don't hesitate to reach out to us. Best wishes, Kilkenny Design Team!

Posted 5 months ago

“As always service excellent and delivery timely. Thank you. I was somewhat disappointed with the presentation of my purchase as it was a gift. The packaging was poor with no presentation bag. The card with the gift message requested was poorly placed and couldn't be passed on to the recipient of the gift. It's a lovely idea but attention to detail is important and this clever idea didn't work and I'm sure was time consuming. I passed on my feedback to the customer service team but I'm not sure it was appreciated!”

Helpful Report

Posted 5 months ago

Hi Judy, Thank you for taking the time to leave us your review! We’re glad to hear that you experienced excellent service and timely delivery. Your feedback regarding the presentation of your purchase is truly invaluable to us. We strive for attention to detail, especially when it comes to gifts, and we sincerely apologize that we fell short this time. We appreciate you passing your thoughts on to our customer service team, and we will certainly take your comments into account for future improvements. Thank you once again, and we hope to serve you better next time! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Great products and excellent service. The earrings I ordered arrived before I expected. I thoroughly recommend the Kilkenny Shop 😊”

Helpful Report

Posted 5 months ago

Hi Katrina, Thank you for your fantastic 5-star review! We’re delighted to hear that you’re pleased with our products and that your order arrived sooner than expected. Your recommendation truly means a lot to us! We look forward to welcoming you back for more lovely finds in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Very easy to buy online. Delivery arrived within the given timeframe.”

Helpful Report

Posted 5 months ago

Hi Deirdre, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your online shopping experience was so seamless and that your delivery arrived right on time. Your feedback is incredibly appreciated! We look forward to assisting you again soon for more delightful shopping experiences! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Sent on time We’ll packed”

Helpful Report

Posted 5 months ago

Hi Deborah, Thank you for your fantastic 5-star review! We’re so pleased to hear that your order was sent promptly and well-packed. Your satisfaction is our top priority, and your feedback means a lot to us! We can't wait to serve you again in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Never had a problem shopping with K S. very useful shop for gift ideas for your significant other.”

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Posted 5 months ago

Hi Jim, Thank you for your fantastic 5-star review! We're so glad to hear that you've found Kilkenny Design to be a useful spot for gift ideas for your significant other. Your satisfaction means everything to us! We can’t wait to help you find more lovely gifts in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“My bag arrived very quickly”

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Posted 5 months ago

Hi Martina, Thank you for your amazing 5-star review! We're so glad to hear that your bag arrived quickly. Your feedback brings us joy and inspires us to continue providing excellent service. We can't wait to see you again for more fantastic finds in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Got exactly what was shown great service.”

Helpful Report

Posted 6 months ago

Hi Teresa, Thank you for your amazing 5-star review! We’re thrilled to hear that you received exactly what you were looking for and that you enjoyed our service. Your satisfaction means everything to us! We can't wait to see you back for more wonderful shopping experiences in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Excellent service from start to finish and great communication throughout.”

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Posted 6 months ago

Hi Sigrid, Thank you for your excellent 5-star review! We're delighted to hear that you experienced top-notch service and great communication from us. Your satisfaction is our priority, and it truly motivates our team! We can't wait to serve you again in the future for more delightful shopping! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Good quality goods”

Helpful Report

Posted 6 months ago

Hi Annette, Thank you for your great 4-star review! We're delighted to hear that you found our goods to be of good quality. Your feedback means a lot to us as we strive to provide the best for our customers. We hope to see you back soon for more lovely items! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Great shopping experience. Will certainly shop here again !”

Helpful Report

Posted 6 months ago

Hi Matthew, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a great shopping experience with us. Your kind words truly motivate us to keep delivering the best service possible! We can’t wait to welcome you back for more wonderful finds in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Fantastic way to shop for Orla Kelly”

Helpful Report

Posted 6 months ago

Hi Cheryl, Thank you for your fantastic 5-star review! We’re so glad to hear that you had a great time shopping for Orla Kiely with us. Your support means the world! We can’t wait to have you back for more beautiful finds in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

“Great products, excellent prices, and very fast shipping!”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your amazing 5-star review! We’re so pleased to hear that you love our products and found our prices excellent. It’s great to know that our fast shipping made an impact on your experience! We can’t wait to see you back for more fabulous finds in the future! Best wishes, Kilkenny Design Team!

Posted 5 months ago

Kilkenny Design is rated 4.5 based on 3,361 reviews