Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,230 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,230 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in a situation where I received the wrong item - went above and beyond to help sort the issue. Very commendable service.”

Helpful Report

Posted 6 months ago

Hi Jo, Thank you so much for your amazing 5-star review! We’re truly grateful for your kind words and delighted to hear that our team went above and beyond to assist you. Ensuring that our customers have a positive experience is our top priority, and your commendation means a lot to us. We appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Excellent value and excellent service. Garment was exactly as advertised. Fitness perfect.”

Helpful Report

Posted 6 months ago

Hi Mary, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you found our service excellent and that the garment fit perfectly. Your satisfaction is what we strive for, and we’re delighted to know we could meet your expectations. We appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“I truly love Kilkenny design and recently visited their store in Kilkenny city ,kildare village and placed an online order . Their products are beautiful good value and customer service is excellent I would highly recommend I purchase a lot as gifts also but feel the lack of gift wrap is a problem although they give tissue and bags however I had to pay extra for bags for expensive gifts in Store in Kilkenny I was disappointed as this should be pretty standard as it is with other competive stores of similar products I still require the bags for these gifts”

Helpful Report

Posted 6 months ago

Hi Blathnaid, Thank you for your lovely 4-star review! We’re so pleased to hear that you love Kilkenny Design and enjoy our products and customer service. Your recommendation means a lot to us! We truly appreciate your feedback regarding gift wrapping options. We understand that having the right packaging for special gifts is important, and we’re sorry for any inconvenience caused by the extra charge for bags in-store. Your comments will certainly be taken into consideration as we strive to enhance our services. Thank you once again for your support, and we look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Quick dillivery”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your amazing 5-star review! We're thrilled to hear that you experienced quick delivery. Your positive feedback truly makes our day, and we appreciate your support! We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Quality products great sale offers and swift delivery”

Helpful Report

Posted 6 months ago

Hi Bernadette, Thank you so much for your amazing 5-star review! We're thrilled to hear that you love our quality products, along with the great sale offers and swift delivery. Your satisfaction means everything to us, and we truly appreciate your kind feedback. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“So easy to order online, and even better when gift card can be used online, prompt delivery, overall very happy with service.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your amazing 5-star review! We're so glad to hear that you found ordering online easy and that our gift card option worked perfectly for you. It's great to know that the prompt delivery added to your satisfaction! Your positive feedback truly means a lot to us, and we can’t wait to serve you again in the future! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Love this shop. 1 issue, tracking links are the wrong urls. They gave me tracking order, clicked the link, link was British Post and when I inputted the tracking code they couldnt find it. I had enough sense to go to an post and input it there, but yeah those links should be fixed.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your detailed 5-star review! We’re so pleased to hear that you love our shop. We appreciate you bringing the issue with the tracking links to our attention, and we sincerely apologize for any confusion this may have caused. Your feedback is invaluable, and we’re on it! Thank you for your understanding and support. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Easy ordering, prompt delivery in time for Christmas. Arrived safely well packaged. Very happy!”

Helpful Report

Posted 6 months ago

Hi Margaret, Thank you for your lovely 5-star review! We're so pleased to hear that the ordering process was easy and that your delivery arrived safely and on time for Christmas. Your happiness means a lot to us! We appreciate your support and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“I love the dress Honestly nothing to complain about Great service Thank you”

Helpful Report

Posted 6 months ago

Hi Anita, Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that you love your dress and that our service was up to your expectations. Your kind words truly inspire us, and we appreciate your support. We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“I purchased Max Benjamin Reed Diffusers from Kilkenny. My order came complete and promptly. The quality of merchandise is excellent. Highly recommend.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that your order arrived complete and promptly, and that you’re enjoying the excellent quality of our Max Benjamin Reed Diffusers. Your recommendation means a lot to us! We truly appreciate your support and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Delighted with my purchase, fast delivery.”

Helpful Report

Posted 6 months ago

Hi Allison, Thank you for your amazing 5-star review! We’re thrilled to hear that you’re delighted with your purchase and that the delivery was fast. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Very happy with purchase”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your fantastic 5-star review! We're absolutely delighted to hear that you're very happy with your purchase. Your satisfaction means everything to us, and we truly appreciate your support. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Loved handbags, MB candle and scented cards smell cats pee.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for sharing your thoughts with us and for your 3-star review! We’re delighted to hear that you loved the handbags and the MB candle. However, we’re truly sorry to hear that the scent of the cards didn’t meet your expectations. We appreciate your feedback, as it helps us improve our product offerings. If there’s anything more we can do to enhance your experience, please let us know. We hope you’ll give us another chance to impress you in the future! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“I purchased both sets of the Orla Kielly wine glasses as a Christmas gift for my mom. I was worried they wouldn’t hold up during shipment, but they were packaged extremely thoughtfully and arrived in perfect condition. My mom loves them! So glad I found these since they make the best gift.”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your lovely 5-star review! We're delighted to hear that the Orla Kielly wine glasses arrived in perfect condition and that your mom loves them. We take great care in packaging our products to ensure they reach our customers safely, and your feedback truly means the world to us. Wishing you and your mom many wonderful moments with her new gift! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Excellent service and oven gloves great quality and design”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you’re pleased with both the quality and design of our oven gloves. We take great pride in offering products that not only perform well but also look fantastic in your kitchen. We appreciate your kind words and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“I purchased some items I store and some additional ones online , I can’t see how to return some of the online items so will have to travel to your store . But the items and the store and gifts were all gorgeous”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your kind 4-star review! We're so glad to hear that you found our items and store to be gorgeous. We understand that returning items can be a bit tricky sometimes, and we appreciate your patience in this matter. If you have any questions regarding returns or need assistance, please don’t hesitate to reach out to us. We hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“All good experience”

Helpful Report

Posted 6 months ago

Hi Elizabeth, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a good experience with us. Your satisfaction is our priority, and knowing that you enjoyed your visit means everything to us. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Excellent service and value.”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had an excellent experience with our service and found great value in what we offer. Your feedback is incredibly important to us, and it motivates our team to continue providing the best for our customers. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Very well packaged items and all my purchases are in perfect condition.”

Helpful Report

Posted 6 months ago

Hi Rimante, Thank you for your fantastic 5-star review! We’re thrilled to hear that your items arrived in perfect condition and that you appreciated the careful packaging. It’s always our aim to ensure our products arrive safely, and your feedback truly makes our efforts worthwhile. We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 6 months ago

“Think the store has got a bit tired, need to update your products!”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your feedback and your 3-star review! We appreciate your honesty and understand that you feel the store could use some fresh updates. We're always looking for ways to enhance our product range and create a more exciting shopping experience. Your input is vital to us as we aim to improve, so we’ll certainly take your thoughts into consideration. We hope you’ll give us another chance to impress you in the future! Best wishes, Kilkenny Design Team!

Posted 6 months ago

Kilkenny Design is rated 4.5 based on 3,230 reviews