Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,259 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alway beautiful things and very nice presentation. Very friendly and helpful staff.”

Helpful Report

Posted 1 year ago

Hi Diana, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Customer service just left a bad taste over their handling of my emails requesting help. Basic services should have given me an immediate response that customer service was closed and unable to answer my questions. Instead shipping department shipped order despite my immediate request for customer service help. Subsequent emails were inconsistent on the facts and not helpful at all. Finally they ended up “ghosting “ me.”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you for taking the time to leave your review, I am sorry to hear you are unhappy with the Customer Service Experience. I have taken a look and unfortunately your request to change the order came after the dispatch of your order, Im afraid we cant change an order once shipped. Ill make sure to pass along your feedback to the team. If there is anything else we can help with please email info@kilkennygroup.com. Thank you, Laura

Posted 1 year ago

“Love the bracelets & prompt delivery of same”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Efficient and quick delivery”

Helpful Report

Posted 1 year ago

Hi Esther, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Beautiful jacket and quick delivery.”

Helpful Report

Posted 1 year ago

Hi Eimear, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Good quality Irish goods.”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review.We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Great online store, wide range of excellent products, in particular Beauty and Wellness. Very efficient delivery.”

Helpful Report

Posted 1 year ago

Hi Liz, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Since the first time I visited the shop in Galway, I've been thrilled with the products and the staff . The order I placed online came so quickly and packed very well. Look forward to visiting again.”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave this review. We are thrilled to hear that you were so pleased with the level of service you received from our team here at Kilkenny and that we were able to assist you in. I have passed on these kind words from you to the relevant team Thank you for your custom, we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I really liked the bag.. and it arrived very quickly!”

Helpful Report

Posted 1 year ago

Hi Hind, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I love shopping at kilkenny, great quality Irish brands”

Helpful Report

Posted 1 year ago

Hi Helen, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“We have Irish Heritage and know what a wonderful gift Crystal is. We purchased the 4 glass & Decanter Bar Set for our Son/Daughter-in-Law. Very pleased with Quality-Thank You!!”

Helpful Report

Posted 1 year ago

Hi Noreen, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Kilkenny team

Posted 1 year ago

“Great - efficient service of quality goods”

Helpful Report

Posted 1 year ago

Hi Eilis, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Kilkenny team

Posted 1 year ago

“Great service and fast delivery. Really happy with my purchases.”

Helpful Report

Posted 1 year ago

,Thank you very much for your 4-star rating of Kilkenny Design! We truly appreciate your feedback and are so glad to hear that you had a positive experience with us. Great service and fast delivery are two aspects we prioritize, and we are delighted that your purchases met your expectations. If you ever need any assistance or have any further inquiries, please don't hesitate to reach out. Thank you once again for choosing Kilkenny Design, and we hope to serve you again in the future! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“Great sale offers and speedy delivery.”

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Posted 1 year ago

Thank you so much for your glowing 5-star review of Kilkenny Design! We are thrilled to hear that you had a great experience shopping with us. Our team works hard to provide great sale offers and ensure speedy delivery, so we're delighted to know that it made a positive impact on your shopping experience. We truly appreciate your kind words and hope to have the opportunity to serve you again in the future! Thank you once again for choosing Kilkenny Design and for taking the time to share your feedback. It means a lot to us.

Posted 1 year ago

“Order online, prompt delivery. Tks”

Helpful Report

Posted 1 year ago

Dear Rosaleen, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your support and are glad to hear that you had a fantastic experience with us. Ordering online has never been easier, and we are thrilled that you found our delivery service prompt and efficient. We strive to provide the best possible shopping experience for our customers, and your satisfaction means the world to us. Thank you again for choosing Kilkenny Design. We look forward to serving you in the future! Warmest regards, Kilkenny Design Team!!

Posted 1 year ago

“Excellent customer service in our Cashel Branch. Products are high quality materials and design. The descriptions online tho, are lacking in enough detail”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Great service,fast delivery and a good choice especially for gifting!”

Helpful Report

Posted 1 year ago

Hi Sheila, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I have bought on several occasions and never ever fail to live up to what is expected”

Helpful Report

Posted 1 year ago

Dear Jane, Thank you so much for your amazing five-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that our products continue to meet your expectations. We are grateful to have served you on several occasions, and it is customers like you that fuel our passion for providing top-notch products and exceptional service. Your loyalty means the world to us, and we will always strive to deliver the best shopping experience possible. Thank you again for your kind words and for being a valued and loyal customer. We look forward to serving you again and exceeding your expectations in the future! Warm regards, Kilkenny Design Team!!

Posted 1 year ago

“Excellent service both in store and online. Made two purchases recently. Delighted with both.”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Very efficient and helpful staff who went the distance to ensure that I received all the products ordered in good condition and in a timely fashion. I want to extend a special thanks to Laura in sales who managed to find a replacement teapot for me quickly and successfully. I will certainly recommend you to my friends.”

Helpful Report

Posted 1 year ago

Dear Maria, Thank you so much for your fabulous 5 star rating of Kilkenny Design! We greatly appreciate your support and are delighted to hear that you had a positive experience with us. We are glad to know that our very efficient and helpful staff were able to go the distance to ensure that you received all your products in perfect condition and within the expected timeframe. It's wonderful to hear that Laura from our sales team was able to quickly and successfully find a replacement teapot for you. We will definitely pass along your special thanks to her! Thank you once again for your kind words and for recommending us to your friends. We truly value your feedback and hope to have the opportunity to serve you again in the future. Warm regards, Kilkenny Design Team!!!

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,259 reviews