Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,259 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website offers free delivery to the uk, when placing the order I was not told that I would be hot with £63 tax charge for importing goods into the uk. Please be careful ordering from this website of your in the uk.”

Helpful Report

Posted 1 year ago

“Item has been returned well over a month ago and refund still not processed. H”

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Posted 1 year ago

“Order, service, delivery - everything as promised”

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Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“They shipped expired products with no fragrance and some empty I bought 80 pieces of Max car air frshner and they duped rhen when I complained they asked me to ship the useless items back with my money again, pls do not shop online with this company , they are liars Don't let them steal from you.”

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Posted 1 year ago

“I received my order super quickly all the way in Australia I think a week before estimated arrival (and it was in perfect condition)”

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Posted 1 year ago

“Excellent product - arrived promptly and well packaged”

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Posted 1 year ago

Hi Alice, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I purchased a number of different glassware items. all are beautiful and well made. shipping was fast and packing was excellent, no breakage at all!”

Helpful Report

Posted 1 year ago

Hi Deidre, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Purchased a Pure wool coat (chocolate brown) which was reduced to £80. Well made coat only fault l had was the colour was way off from picture. Delivery took a little longer than expected..but overall happy.”

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Posted 1 year ago

“Beautiful products to view and if you find what you want the order system is easily done”

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Posted 1 year ago

Hi Bernard, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Very happy with delivery and quality of the items.”

Helpful Report

Posted 1 year ago

Hi Sinem, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Always a pleasure to visit Kilkenny Design...beautiful stock and pleasant staff 👏👏”

Helpful Report

Posted 1 year ago

Hi Carol , Thank you for taking the time to leave this review. We are thrilled to hear that you were so pleased with the level of service you received from our team here at Kilkenny and that we were able to assist you in. I have passed on these kind words from you to the relevant team Thank you for your custom, we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

Dear Carol,Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that it is always a pleasure for you to visit our store. We take pride in offering a beautiful stock and maintaining a team of pleasant staff members who are always here to assist you. Your support means the world to us, and we cannot wait to welcome you back to Kilkenny Design in the near future! Warm regards, Kilkenny design team

Posted 1 year ago

“Website easy to navigate and excellent product selection - many of which were on sale - which is always a bonus. Prompt, efficient delivery also.”

Helpful Report

Posted 1 year ago

Hi Trisha, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I bought a Kilkenny vase for my mum for Mother’s Day and the quality did not disappoint. Beautifully made and heavy it was a perfect gift she loved it so much.”

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Posted 1 year ago

Hi Keira, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“all of my purchases,lots of nice comments as people were able to see them.”

Helpful Report

Posted 1 year ago

Hi Helen, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Laura Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Fabulous service, prompt and reliable.”

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Posted 1 year ago

Hi Carol, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are happy with our service. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Laura Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Shop experience very good. But on line customer care I thought was not well informed regarding the item I was interested in buying. I was enquiring about the type of material that the item was made of and I did not get a satisfactory answer.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are happy with our service. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. If you would like to pop an email into to us explaining which item you didn't receive he information you'd expected, I can pass this on to be looked in. Kindest regards, Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Amazing quality great service”

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Posted 1 year ago

Hi Susan, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are happy with the service received. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Laura Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Love the quality of the products in store. Always pick up something unusual. Great place to shop for nice gifts.”

Helpful Report

Posted 1 year ago

Hi Tina, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Envoi rapide et commande parfaitement conforme. J'adore mon nouveau lutin du père Noël”

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Posted 1 year ago

“Ordered from Australia because I couldn’t find a set I liked here, the order came in less than two weeks. The inside tray was slightly damaged because of cutlery moving around. Contacted Kilkenny and they are sending replacement tray. Great service”

Helpful Report

Posted 1 year ago

Hi Gayle, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,259 reviews