Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,370 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brown marks on bottom of a crystal bowl, which I failed to remove. Still waiting on a replacement, as promised.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Very friendly, great re Irish goods. Persistent”

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Posted 1 year ago

“Efficient service and easy to order.”

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Posted 1 year ago

“The staff in Kilkenny shop in Galway are always helpful and really friendly.”

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Posted 1 year ago

“Excellent service & communication for delivery on point.”

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Posted 1 year ago

Thank you so much for your glowing 5-star rating of Kilkenny Design! We are thrilled to hear that you had an excellent experience with our service and that the communication was on point. We always strive to provide the best service possible, and it is wonderful to know that we have succeeded in delivering that to you. We appreciate your support and hope to serve you again soon.

Posted 1 year ago

“Great service, fast delivery, love how Kilkenny Shop showcase Irish brands”

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Posted 1 year ago

Dear Ann, Thank you so much for giving Kilkenny Design a 5-star rating! We are thrilled to hear that you enjoyed our products and services. Great service, fast delivery, and showcasing Irish brands are all essential aspects of our commitment to our valued customers like yourself. We take pride in promoting Irish craftsmanship and heritage through our curated selection. We truly appreciate your continued loyalty to Kilkenny Design and look forward to serving you again in the future. Warm regards, kilkenny Design team

Posted 1 year ago

“Very good quality fast delivery”

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Posted 1 year ago

Dear Mandy, Thank you so much for taking the time to leave us a glowing 5-star review for Kilkenny Design. We really appreciate your support and are thrilled to hear that you had such a positive experience with us. "Very good quality fast delivery" is definitely what we strive for, and we are delighted that our products met your expectations. We aim to provide exceptional service and deliver our products to our customers as quickly as possible, so it's great to know that we succeeded in doing so for you. Once again, we would like to express our sincerest gratitude for your wonderful review and for choosing Kilkenny Design. We hope to have the pleasure of serving you again in the future. Best regards, Kilkenny Design Team

Posted 1 year ago

“Love the shop. Would like if there was a click and collect option.”

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Posted 1 year ago

Dear Carol, Thank you so much for your glowing 5-star rating of Kilkenny Design! We greatly appreciate your kind words and support. It's wonderful to hear that you love our shop. We understand your desire for a click and collect option and appreciate your feedback. We are constantly striving to improve our services to meet our customers' needs, and your suggestion will be taken into serious consideration. Once again, thank you for choosing Kilkenny Design and for your fantastic review. We hope to welcome you back soon! Warm regards, The Kilkenny Design Team

Posted 1 year ago

“Excellent service very fast delivery”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. We're thrilled to hear that you had an excellent experience with us, and we take pride in providing top-notch service. "Excellent service very fast delivery" is music to our ears! Your satisfaction is our utmost priority, and we'll continue to strive for excellence in every aspect of our business. Thank you again for choosing Kilkenny Design, and we look forward to serving you again soon!

Posted 1 year ago

“A lovely update in the restaurant but, the staff appear a little harassed. Still not enough choice in the pottery section. However, I never go to Dublin without calling in. I was happy to be able to buy a Lennon and Courtney blanket for myself for €27, especially as I paid €95 for the same one as a Xmas gift in December .”

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Posted 1 year ago

“Easy to order, product arrived quicker than expected, and was exactly what I wanted. Would definitely order from you again. Thank you”

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Posted 1 year ago

Dear Kristen, Thank you so much for your glowing 5-star review of Kilkenny Design! We are thrilled to hear that your experience with us was outstanding. We are delighted to hear that you found it easy to order and that your product arrived even faster than expected. We always strive to exceed our customers' expectations, and it brings us joy to know that we succeeded in doing so for you. Your satisfaction is our top priority, and it means the world to us that we were able to deliver exactly what you wanted. We truly appreciate your kind words and are grateful for your support. Thank you once again for your wonderful review, and we look forward to serving you again in the future. Warmest regards, Kilkenny Design Customer Service Team

Posted 1 year ago

“Unique and original designs and quality fabrics!”

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Posted 1 year ago

Dear Nancy, Thank you so much for taking the time to rate Kilkenny Design with 4 stars. We truly appreciate your support and feedback! We are delighted to hear that you loved our store. Your kind words about our unique and original designs, as well as our quality fabrics, mean the world to us. We work tirelessly to provide our customers with the best products, and it brings us joy to know that you enjoyed your shopping experience with us. Thank you once again for your review. We hope to have the pleasure of serving you again in the future! Warm regards, Kilkenny Design

Posted 1 year ago

“Very speedy service and good communication”

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Posted 1 year ago

Thank you so much for your wonderful 5-star rating! We truly appreciate your support and are delighted to hear that you had a great experience at Kilkenny Design. Very speedy service and good communication are two aspects we always strive for to ensure our customers have a smooth and enjoyable shopping journey. We sincerely look forward to serving you again soon.

Posted 1 year ago

“I visited the shop in 2015 and misplaced my beautiful ring that was sterling silver and woven in the celtic style. I visited the online shop and found a ring very similar to the one i had originally purchased. Love it!”

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Posted 1 year ago

Dear Patti, Thank you so much for your glowing 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us. Moreover, we want to express our gratitude for sharing your personal story. Losing a cherished item can be quite disheartening, but we're delighted that our online shop was able to offer you a substitute that closely resembled your beloved sterling silver Celtic-style ring. It brings us great joy to know that you are loving your new ring just as much as the original one. On behalf of the entire team at Kilkenny Design, thank you for your kind words and for choosing us to be a part of your journey. We look forward to serving you again in the future! Best regards, kilkenny Design Team

Posted 1 year ago

“Excellent quality, price and service.Thank you 😎”

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Posted 1 year ago

Thank you for taking the time to rate Kilkenny Design with 5 stars! We greatly appreciate your kind feedback. We are delighted to hear that you found our quality, price, and service to be excellent. Your satisfaction is our top priority, and we are thrilled to have provided you with a positive shopping experience. Thank you once again for your support! 😎

Posted 1 year ago

“When i make order to buy that Guinness Cap you have only one size caps, but in my cap is size 59cm, if you have Cap size 57cm that is better size to my head.It took 20 days send that parcel from Killkenny Shop Ireland to Finland in my hometown post offfice, not bad.I am very pleased, this was my first time ever when i buy a Cap via internet, and everything goes so well ,thank you. Your customer Hannu Packalen , Finland 10.5.2024”

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Posted 1 year ago

Dear Hannu Packalen, Thank you so much for your 4-star rating of Kilkenny Design! We appreciate your feedback and are glad to hear that you had a positive experience with us. We are sorry that the Guinness Cap size was not a perfect fit for you. We will definitely take note of your sizing preference and try to stock a size 57cm cap in the future. We are delighted that the parcel arrived at your hometown post office in just 20 days. We understand the importance of timely delivery and are happy that everything went smoothly for you. Thank you for choosing to purchase from us via the internet. We are thrilled that we could make your first-time Cap purchase online a successful one. Your satisfaction means a lot to us. Once again, thank you for your review and your custom. We look forward to serving you again in the future. Best regards, The Kilkenny Design Team

Posted 1 year ago

“Very fast delivery also lived the packaging made it seem special”

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Posted 1 year ago

Dear Mary, Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your support and kind words. We are thrilled to hear that you were pleased with your shopping experience and that our delivery was fast. We also take pride in our packaging, making sure it adds that extra touch of specialness to your order. Once again, thank you for choosing Kilkenny Design and for taking the time to share your feedback. We look forward to serving you again soon! Warm regards, kilkenny design team

Posted 1 year ago

“Very fast delivery, quality is perfect. Sizing is generous. Would highly recommend shopping in The Kilkenny store online. I normally go to the shop. First time to buy online, won’t be my last time.”

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Posted 1 year ago

Dear Catherine, Thank you so much for giving us a 5-star rating! We are thrilled to hear that you had a wonderful experience shopping with us at Kilkenny Design. We greatly appreciate your kind words about our fast delivery and perfect quality. We are also delighted to know that our sizing was generous and met your expectations. Your recommendation means a lot to us, especially coming from a loyal customer like yourself. We are pleased to hear that your first online purchase with us was a success and we assure you that it won't be your last. We understand the convenience of shopping online, but we also look forward to welcoming you back to our physical store in the future. Thank you once again for your support and high recommendation. We truly value your satisfaction and hope to serve you again soon! Best regards, Kilkenny Design Customer Support Team

Posted 1 year ago

“Just love, love it. Always very happy with my purchases.”

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Posted 1 year ago

Dear Mary, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We greatly appreciate your kind words and continued support. "Just love, love it. Always very happy with my purchases." This means the world to us! We're thrilled to hear that you're consistently satisfied with your purchases at our store. Your loyalty as a customer is deeply appreciated, and we're honoured to have you as part of our Kilkenny Design family. Thank you again for taking the time to leave us such a lovely review. We look forward to serving you with more exceptional products in the future! Warm regards, kilkenny Design Team

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,370 reviews