Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,259 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was impressed with the promptness and accuracy of my order. The package was packed very well and arrived well protected. I will shop with Kilkenny again. Linda Ritchie Burns”

Helpful Report

Posted 1 year ago

Dear Linda Ritchie Burns, Thank you so much for your wonderful 5-star rating of our store, Kilkenny Design! We greatly appreciate your support and taking the time to share your positive experience with us. We are thrilled to hear that you were impressed with the promptness and accuracy of your order. Ensuring that our customers' orders are delivered efficiently and accurately is one of our top priorities. It's also great to know that the package was well-packed and arrived safely. We take utmost care in packaging our items to ensure they are well-protected during transit. We can't wait to welcome you back to Kilkenny Design for your future shopping needs. Should you have any questions or require any assistance, please do not hesitate to reach out to us. Thank you once again for your feedback and for choosing Kilkenny Design! Warm regards, Kilkenny Design Team.

Posted 1 year ago

“Lovely dress.”

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Posted 1 year ago

Dear Liz, Thank you so much for your 4-star rating of Kilkenny Design! We greatly appreciate your feedback and are thrilled to hear that you enjoyed your experience with us. Lovely dress, by the way! Your continued loyalty as a customer means the world to us, and we look forward to serving you again in the future. Warm regards, Kilkenny Design Team.

Posted 1 year ago

“Everything arrived in perfect condition and properly packed.”

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Posted 1 year ago

Thank you for taking the time to leave us a wonderful 5-star rating for Kilkenny Design! We truly appreciate your support and we're thrilled to know that you had an excellent experience with us. Moreover, we are delighted to hear that everything arrived in perfect condition and properly packed. Our team takes great pride in ensuring that our products are packaged securely and arrive safely at our customers' doorstep. We understand the importance of delivering items in pristine condition, and your feedback reassures us that we are maintaining our high standards. Once again, thank you for your kind words and for choosing Kilkenny Design. We look forward to serving you again in the future! Warm regards, Kilkenny Deign Team.

Posted 1 year ago

“Have not got my order that I ordered 15 mars and have not heard snytning why it becomes so late ! Tour sincerly Helena Medin”

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Posted 1 year ago

“Nice website & purchase arrived quickly within days - well done”

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Posted 1 year ago

Dear Niamh, Thank you so much for giving us a fantastic 5-star rating for Kilkenny Design! We truly appreciate your kind words and support. It's delightful to know that you had a great experience with our website and that your purchase arrived quickly within days. We strive to ensure efficient delivery, and we're thrilled that everything went smoothly for you. Your feedback means a lot to us, and we couldn't be happier that you were satisfied with your shopping experience. We're grateful for customers like you who appreciate our efforts. Thank you once again for your amazing review and for choosing Kilkenny Design. We look forward to serving you in the future! Best regards, Kilkenny Design Team.

Posted 1 year ago

“Helpful friendly chatty person in Killarney, I felt valued as your customer”

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Posted 1 year ago

Dear Gill, Thank you so much for your wonderful 5-star rating of Kilkenny Design. We truly appreciate your support and taking the time to share your experience with us. We are thrilled to hear that you had a fantastic interaction with our team member in Killarney. Your kind words about their helpfulness, friendliness, and chattiness have made us all smile! Our main goal is to ensure that every customer feels valued and attended to, so it's incredibly rewarding to know that we achieved that with you. Once again, we are grateful for your rating and for being a valued customer. We look forward to serving you again soon. Best regards, Kilkenny Design Team.

Posted 1 year ago

“Beautiful store with unique gifts”

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Posted 1 year ago

Thank you, Kelley, for your glowing 5-star rating of Kilkenny Design! We appreciate your kind words and are thrilled to hear that you found our store beautiful and our gifts unique. It's customers like you who make all our efforts worthwhile. We look forward to serving you again soon! Kilkenny Design Team!!

Posted 1 year ago

“Product arrived damaged. Customer service was supreme in replacement of product.”

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Posted 1 year ago

Thank you so much for taking the time to rate Kilkenny Design with five stars! We truly appreciate your support and loyalty as a customer. We are delighted to hear that you had a positive experience with our customer service team regarding the replacement of your damaged product. We strive to provide excellent service and ensure our customers' satisfaction, so your feedback is truly rewarding. Once again, thank you for your continued support of Kilkenny Design. We look forward to serving you for many more years to come! Best regards, Kilkenny Design Team!!

Posted 1 year ago

“The gifts were delivered promptly and in excellent condition. The recepients were delighted.”

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Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted to know that the gifts you ordered were delivered promptly and in excellent condition. Our team takes great care in ensuring that every package meets the highest standards before it reaches its destination. It brings us immense joy to hear that the recipients were delighted with their gifts! Once again, we want to express our gratitude for your kind words and for choosing Kilkenny Design. We look forward to assisting you with any future gifting needs. Warmest regards, Kilkenny Design Team

Posted 1 year ago

“Terrible. Scammer. Do not trust.”

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Posted 1 year ago

“I visited the Kilkenny Shop on my trip to Ireland so I knew I’d have a great experience with their online store! Great website, had everything I wanted plus reasonable prices! International shipping was smooth and fast. Highest recommendation!”

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Posted 1 year ago

Dear Jennifer, Thank you so much for your amazing 5-star rating of Kilkenny Design! We are thrilled to hear that you had a fantastic experience with our online store, and we appreciate your kind words. "I visited the Kilkenny Shop on my trip to Ireland so I knew I’d have a great experience with their online store! Great website, had everything I wanted plus reasonable prices! International shipping was smooth and fast. Highest recommendation!" We are thrilled to know that our website had everything you were looking for, and that our prices met your expectations. It's also great to hear that our international shipping process was smooth and fast for you. Thank you again for taking the time to share your positive feedback and for recommending us. We truly appreciate your support and hope to serve you again in the future. Warmest regards, The Kilkenny Design Team

Posted 1 year ago

“All good thanks!”

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Posted 1 year ago

Dear Alina, Thank you so much for taking the time to give us a fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience at Kilkenny Design. All good thanks! We hope to have the pleasure of serving you again soon. Best regards, Kilkenny Design Team

Posted 1 year ago

“Easy transaction, fast delivery!”

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Posted 1 year ago

Thank you so much for giving Kilkenny Design a stellar 5-star rating! We truly appreciate your support and are delighted to hear that you had a great experience with us. Indeed, easy transactions and fast delivery are always among our top priorities. It brings us joy to know that we were able to meet your expectations efficiently. We value your feedback and the time you took to share your thoughts. Should you need any assistance in the future, please do not hesitate to reach out to us. We look forward to serving you again soon! Warm regards, Kilkenny Design Team

Posted 1 year ago

“The Kilkenny shop is fab! i knew about it long before i bought my items online as we used to live in Dublin many years ago and it was always a go to place, really good quality on everything. Thank You Marian”

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Posted 1 year ago

Dear Marian, Thank you so much for your fantastic five-star rating of Kilkenny Design! We are thrilled to hear about your positive experience with our online shop. Your kind words about our store being a go-to place with excellent quality truly made our day. We are grateful for your continued support, and we hope to serve you again soon! Warm regards, The Kilkenny Design Team

Posted 1 year ago

“Great website with choice of classic products excellent customer care and delivery service”

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Posted 1 year ago

Dear Patricia, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you found our website to be great, with a choice of classic products. It is fantastic to know that you also had an excellent experience with our customer care and delivery service. We are grateful for your support and look forward to continuing to serve you with the best products and service in the future. If you ever need assistance with anything, please don't hesitate to reach out. Warm regards, Kilkenny Design Team!!

Posted 1 year ago

“I ordered crystal glasses shortly before Christmas which got lost in shipping. Customer Service at Kilkenny Design was very helpful at getting a replacement shipment sent. The Galway Erne aqua glasses themselves are one of the most lovely things I own and are a great match to my dinnerware. I can’t wait for the opportunity to set a full “fancy” table to show them off a bit. I couldn’t be more pleased with my entire experience.”

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Posted 1 year ago

Dear Bridget, Thank you so much for giving Kilkenny Design a 5-star rating! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We apologize for the inconvenience you faced with the lost shipment of your crystal glasses. However, we are delighted to hear that our customer service team was able to assist you in getting a replacement shipment sent promptly. We strive to provide excellent service and we are glad that we were able to help resolve the issue. It brings us immense joy to hear that you find the Galway Erne aqua glasses to be one of the most lovely things you own, and that they perfectly match your dinnerware. We hope that you have the opportunity to set a full "fancy" table soon to showcase these stunning glasses. Once again, thank you for your kind words and for choosing Kilkenny Design. We hope to serve you again in the future. Best regards, Kilkenny Design Team!!!

Posted 1 year ago

“Super quality and range of Orla Kiely products. Bought two jugs as presents for friends.”

Helpful Report

Posted 1 year ago

Dear Marie,Thank you so much for your wonderful 5-star rating of Kilkenny Design! We are immensely grateful for your continuous support as a loyal customer. We are thrilled to hear that you are enjoying the super quality and range of Orla Kiely products. It's fantastic that you were able to find the perfect presents for your friends - two jugs make an excellent choice! Once again, thank you for your kind words and for being a valued customer. We truly appreciate your ongoing support. Warmest regards, Kilkenny Design Team

Posted 1 year ago

“I always support local and home industry of which Kilkenny Shop is a big part. I enjoy the discounts, sales and surprises when I shop.”

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Posted 1 year ago

Dear Martina, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We greatly appreciate your support for local and home industries, and we are thrilled to have you as a loyal customer. It warms our hearts to know that you enjoy the discounts, sales, and surprises that we offer during your shopping experience. Your continued patronage means the world to us! Once again, thank you for your incredible review and for your ongoing support. We can't wait to welcome you back to Kilkenny Design for more exciting shopping adventures! Warm regards, Kilkenny Design Team

Posted 1 year ago

“Delighted with my recent purchases, they arrived quickly and were well packaged, the items themselves were exactly as advertised and have already been worn and admired.”

Helpful Report

Posted 1 year ago

Dear Emer, Thank you so much for your fantastic 5-star rating of Kilkenny Design. We truly appreciate your kind words and are thrilled to hear that you were delighted with your recent purchases. It warms our hearts to know that your items arrived promptly and were well packaged. We take great pride in ensuring that our products are accurately advertised, and it brings us joy to hear that they exceeded your expectations. It's even more delightful to hear that you've already had the pleasure of wearing and receiving admiration for them. Your support means the world to us, and we are grateful for your trust in our brand. We look forward to serving you again and providing you with many more wonderful experiences at Kilkenny Design. Warmest regards, Kilkenny Design Team

Posted 1 year ago

“Awful returns and exchange program, very difficult to manage with UPS.”

Helpful Report

Posted 1 year ago

Hi Josh, Thank you so much for taking the time to share your feedback about your experience at Kilkenny Design. We truly appreciate your valuable input and apologize for any inconvenience caused. We are sorry to hear about the issues you encountered with our returns and exchanges, particularly the difficulty in managing it with UPS. Your feedback is extremely important to us, as we strive to continually improve our services. We would love to further understand your concerns and explore how we could enhance our returns and exchange process. Could you kindly provide more details on the challenges you faced with UPS? This would assist us in finding a solution that meets your needs and ensures a smoother experience for all our customers. Best regards, Kilkenny Design Team

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,259 reviews