Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,369 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order on-line and a very efficient service.”

Helpful Report

Posted 1 year ago

“I had to return and reorder as i had ordered the wrong size, but I have to compliment your customer service staff, they were a pleasure to deal with . Well done on having the best team I have come across and will definitely be buying lots more from you!”

Helpful Report

Posted 1 year ago

“I loved my experience shopping on line with Kilkenny shop. So much to see - I want it all. 😌 My beautiful sweater & scarf arrived exquisitely wrapped - it felt as though, the time to prepare it - to send to me - pride in presentation for customer to feel on undoing the first class package is sheer class. The items within are top quality. Thank you for your respect - 💎”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give Kilkenny Design a 4-star rating, we truly appreciate it! We're delighted to hear that you had a great experience with our service. Providing excellent service is our top priority, and we're thrilled that we were able to meet your expectations. Thanks again for choosing Kilkenny Design, and we look forward to serving you again soon.

Posted 1 year ago

“Can you please put up sizing of chest , waist and hips on clothing”

Helpful Report

Posted 1 year ago

Dear Margaret, Thank you so much for taking the time to share your experience at Kilkenny Design. We greatly appreciate your feedback and are thrilled to hear that you had such a positive visit! It's wonderful to know that our efforts to make our customers happy are paying off. We strive to create a warm and personalized atmosphere, where everyone feels welcome and valued. As you mentioned, our staff members are specially trained to provide excellent customer service and to assist with any inquiries or needs. We're truly delighted that you found everything you were looking for and that you enjoyed our wide variety of high-quality products. We pride ourselves on curating a diverse selection to cater to every taste, ensuring that there's something for everyone at Kilkenny Design. Please don't hesitate to reach out if you need any further assistance or if there's anything else we can do to make your next visit even more enjoyable. We truly appreciate your support and hope to welcome you back soon! Warm regards, Kilkenny Design Team

Posted 1 year ago

“The online shopping experience was fast. One of the tops was the wrong size and I exchanged it in the Galway store, no problem.”

Helpful Report

Posted 1 year ago

Dear Mary, Thank you so much for your kind 4-star rating of Kilkenny Design! We truly appreciate your feedback and are delighted to hear that you had a positive online shopping experience with us. We're glad to know that you found our online platform to be fast and efficient in meeting your needs. Additionally, we apologize for the inconvenience caused by receiving the wrong size top. However, we're thrilled to hear that our Galway store was able to assist you promptly and seamlessly with the exchange process. Customer satisfaction is our top priority, and it's reviews like yours that motivate us to continuously improve our services. Thank you once again for choosing Kilkenny Design, and we look forward to serving you again in the future! Warm regards, Kilkenny Design Team.

Posted 1 year ago

“I have enjoyed shopping at the Kikenney Shop in Cork City for years, and I have learned that the on line version of the shop is equally interesting and dependable.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to know that you have had a great shopping experience with us, both at our physical store in Cork City and now online. Your kind words are a testament to the dedication and effort we put into creating an equally interesting and dependable virtual shopping experience. We strive to provide the same level of quality products, exceptional customer service, and delightful shopping moments no matter where you choose to connect with us. It's customers like you who make our job so rewarding. We look forward to serving you again and ensuring that your future encounters with Kilkenny Design continue to be delightful. Thank you for your continuous trust and loyalty!

Posted 1 year ago

“I ordered a print, some drinking glasses, a wool throw and a few other things. The wall was called John Hanley Purple windowpane in merino wool and they sent me a gray and yellow blanket with a label that read “Purple windowpane” on the tag. Disappointed that someone would not notice that the tag did not match the blanket. Anyway, I bought it as a gift (and had nothing else to give) so I was not able to return it, but it was expensive and not at all what I wanted.”

Helpful Report

Posted 1 year ago

“Ordered a gift from Kilkenny Shop, Prompt delivery no issues whatsoever.”

Helpful Report

Posted 1 year ago

Dear Ber, Thank you so much for your generous 5-star rating of Kilkenny Design! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to know that you ordered a gift from Kilkenny Shop and that it was promptly delivered without any issues. Ensuring seamless and timely deliveries is one of our top priorities, so it is fantastic to hear that we have met your expectations. Once again, we sincerely appreciate your support and the time you took to leave us such a wonderful review. We look forward to serving you again in the future! Best regards, Kilkenny Design Team.

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and are delighted to hear that you had a fantastic experience with Kilkenny Design. Your kind words about our excellent service mean a lot to us. We strive to provide the best service possible to our valued customers, and it's great to know that we met your expectations. Once again, we sincerely thank you for your glowing review. We look forward to serving you again in the future. Best regards, Kilkenny Design Team

Posted 1 year ago

“I was very happy with my purchase, and have been wearing it a lot. And got lots of compliments on it.”

Helpful Report

Posted 1 year ago

Dear Ellen, Thank you so much for taking the time to give Kilkenny Design a 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you are happy with your purchase. It's wonderful to know that you have been wearing it frequently and receiving compliments on it. Our team is always working hard to provide products that our customers will love, and your satisfaction means the world to us. We look forward to serving you again in the future and hope to continue exceeding your expectations. Warm regards, Kilkenny Design Team

Posted 1 year ago

“Excellent & very quick service… will definitely be purchasing online again… keep up the good work 👏”

Helpful Report

Posted 1 year ago

Dear Jackie, Thank you so much for your amazing 5-star rating of Kilkenny Design! We greatly appreciate your feedback and support. 🌟 We are thrilled to hear that you had an excellent and very quick shopping experience. We are honored to have you as a loyal customer, and we cannot thank you enough for choosing to shop with us. It means the world to us, and we look forward to serving you again soon. Thank you again for your ongoing support! Warm regards, Kilkenny Design Team

Posted 1 year ago

“I have purchased quite an amount over the years and have taken advantage of sale prices because of the quality of the goods . Staff I store are always friendly and helpful”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 4-star rating and for taking the time to share your experience with us at Kilkenny Design! We truly appreciate your loyalty as a valued customer.We're thrilled to hear that you have been enjoying our quality goods and have taken advantage of our sale prices. Our team works hard to ensure that our products meet your expectations, and we're delighted to know that we have been successful in doing so. Once again, we want to express our sincere gratitude for your ongoing support and for being a loyal customer. We look forward to continuing to serve you with exceptional customer service in the future! Warmest regards, The Kilkenny Design Team

Posted 1 year ago

“Free shipping to the UK but no mention of import tax!”

Helpful Report

Posted 1 year ago

Hi Alexander, Thank you sincerely for taking the time to provide us with your valuable feedback on your experience at Kilkenny Design. We do include T&C check box notifying of customs that must be ticked at checkout on our UK website. If you have any further suggestions or concerns, please do not hesitate to reach out to us. We look forward to hearing from you soon. Warm regards, Kilkenny Design Team

Posted 1 year ago

“Easy to use website, quick delivery”

Helpful Report

Posted 1 year ago

Dear Lisa, Thank you so much for awarding us a delightful 5-star rating for Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that our products have exceeded your expectations. We take great pride in providing an easy-to-use website and ensuring quick delivery for our valued customers. Once again, thank you for your support and for choosing Kilkenny Design. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team.

Posted 1 year ago

“Jug received was flawed”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to provide us with your feedback on your recent experience at Kilkenny Design. Firstly, we would like to apologize for the issues you encountered with your order. To assist you better in the future, we kindly ask if you could provide us with more details about the specific flaws you encountered regarding Jug. We look forward to hearing from you and to the opportunity of welcoming you back to Kilkenny Design soon, where we hope to provide you with an experience that exceeds your expectations. Warm regards, Kilkenny Design

Posted 1 year ago

“Love Kilkenny Design - especially the Lennon Courtney range! Fab and never disappoints on the quality”

Helpful Report

Posted 1 year ago

Thank you so much, Hilary, for your fantastic 5-star review of Kilkenny Design! We truly appreciate your feedback and support. We are thrilled to hear that you love Kilkenny Design, especially the Lennon Courtney range. We agree, it is absolutely. We hope to welcome you back to our store soon. Thank you again for your kind words!

Posted 1 year ago

“Any item I’ve bought in kilkenny design I have treasured it’s my fav shop always assured of quality and value for money staff are extremely helpful always”

Helpful Report

Posted 1 year ago

“Quick delivery, safely packed , beautiful quality drop earrings for a friends’ 50th present. Copenhagen enamel brand and she loved them!”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us. We are delighted that you were pleased with your purchase of the Copenhagen enamel drop earrings. Your kind words and satisfaction mean the world to us. We look forward to serving you again soon at Kilkenny Design. Warm regards, Kilkenny Design Team

Posted 1 year ago

“Every product I buy from here is delivered and wrapped as if I bought it in person. Prompt delivery, great customer service”

Helpful Report

Posted 1 year ago

Dear Martina, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We are incredibly grateful for your continuous support and loyalty. We are delighted to hear that every product you purchase from us is delivered and wrapped with as much care and attention. Our team takes great pride in ensuring prompt delivery and providing top-notch customer service. Thank you again for your amazing review! Best regards, Kilkenny Design Team.

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,369 reviews