Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,565 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,565 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a mistake on a recent order and despite calls and emails - it was ready for shipping ( and therefore could not be edited ) . I spoke to a nice gentleman who offered to send me the "missing" item - it was a mug ( I ordered 2 jugs instead of 2 mugs) . He said it would be shipped separately but it is not arrived yet ( and that was more than 2 weeks ago which makes me think this is not going to happen which I am disappointed about -”

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Posted 3 years ago

“Fantastic service wonderful staff”

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Posted 3 years ago

“Anything I buy arrives in afew days it’s great.. Customer service is very good, Alisha was emailing me with updates on a Bag I received but needed replacement she was very helpful, Thank you & prices are good I find to..”

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Posted 3 years ago

“Good morning, Thank you for this opportunity to give some feedback. Having purchased lots of times from your website I have never once been successful in using a promo code. This can be very disappointing when you advertise this codes. Other than that anything I have purchased has been lovely. Many Thanks Lorraine Cunningham”

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Posted 3 years ago

“Excellent as always 👌”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very nice products.”

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Posted 3 years ago

“Very very happy brilliant service I had no fault what’s so ever.Valerie”

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Posted 3 years ago

“Excellent service and quick delivery . Great products and so important Irish company.”

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Posted 3 years ago

“Great service prompt delivery. Very eased with the service”

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Posted 3 years ago

“The crystal item I ordered came in a short time as promised. It was intact, perfectly pact and intact. It’s as beautiful as the picture showed and I love it!!”

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Posted 3 years ago

“A fresh Jumper arrived with the Torc Candle in secure packaging.”

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Posted 3 years ago

“Great service, fantastic choice, speedy delivery.”

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Posted 3 years ago

“Got what I ordered.”

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Posted 3 years ago

“Did some of Christmas shopping with Kilkenny shop & I got great bargains , will definitely be back A fantastic shop & SUPER fast delivery A five ⭐️ Rating”

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Posted 3 years ago

“Everything was exactly as I had ordered. Delivery was prompt.”

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Posted 3 years ago

“Very pleased with all the items I purchased online and with how easy it was to return anything to the fabulous Kilkenny Shop here in Galway. Refunds processed in a few days.”

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Posted 3 years ago

“I live abroad and I love buying from Kilkenny shop as everything is always packaged so well and the delivery is really fast! The bowls are lovely and match my collection of crystal glasses! An extremely happy customer and highly recommended company!”

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Posted 3 years ago

“I ordered some items on November 14th, the shipping said it would take 2-3 working days. I received the confirmation email etc. Its the 6th of December and I still don't have my order. Shocking. So I rang them after the first two weeks had passed, quoted my order number and the lad on the phone said, "yup, I can see that order but it hasn't been acted on yet, eh you should have it in 4-5 working days." Like a fool, I believed him. Don't order from Kilkenny online for Christmas.”

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Posted 3 years ago

“The order fulfillment and shipping proceeded very quickly at an exceptional price, was easily tracked and arrived safe and sound. Given the fragile nature of the product and international air shipment though, there was some luck involved. The packaging was a single somewhat thin cardboard box that arrived worse for the wear but no damage occurred. That would be the only critique in a very favorable transaction.”

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Posted 3 years ago

Kilkenny Design is rated 4.5 based on 3,565 reviews