Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,285 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still awaiting delivery!”

Helpful Report

Posted 2 years ago

“Life made easy shopping on line and even easier with Kilkenny shop. Arrived quick and exactly as seen on website”

Helpful Report

Posted 2 years ago

Hi Jane, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you enjoy the experience of shopping on our website. Thank you again for choosing Kilkenny Design and we look forward to serving you again in the future. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“Items very well packaged”

Helpful Report

Posted 2 years ago

Hi Enda, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that your order arrived very well packaged. Our teams work very hard to ensure the best experience is had when shopping with Kilkenny Design. Thank you again for choosing Kilkenny Design and we look forward to serving you again in the future. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“Perfect. The only place that had these in stock. The packaging was very secure.”

Helpful Report

Posted 2 years ago

Hey Stephanie, Thank you for taking the time and leaving us here at Kilkenny with such a lovely review. It's also great to get such wonderful feedback on the service received from us here at Kilkenny, our packing and dispatch teams will be delighted to hear this. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest regards, Alisha

Posted 2 years ago

“I was charged twice for earrings I bought and have asked PayPal to investigate this but have received no reply to date Yvonne Quinn”

Helpful Report

Posted 2 years ago

“I ordered a number of gifts for birthdays and Christmas. I have done this for the past 4 or 5 years and I have always received my orders on time and in perfect condition. Great service and lots of wonderful gift ideas. The pre Christmas Sale is a must!”

Helpful Report

Posted 2 years ago

Hi Niamh, We are glad to hear this, and we appreciate you being such a loyal customer. It's also great to get such wonderful feedback on the service received from us here at Kilkenny, our packing and dispatch teams will be delighted to hear this. Thank you for your custom, and we are delighted that you redeemed such great offers in the sale. Kindest Regards, Alisha

Posted 2 years ago

“Goods arrived and all good quality. However an excessive amount of boxing used so would question environmental considerations.”

Helpful Report

Posted 2 years ago

Hi there, I'm glad to hear that you received your goods, Thank you for the feedback on packaging, I will be sure to pass this on to get it improved. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest Regards, Alisha

Posted 2 years ago

“Great choices and services and plenty of Irish brands to choose from”

Helpful Report

Posted 2 years ago

Hey Hilary, Thank you for taking the time and leaving us here at Kilkenny with such a lovely review. It's always great to hear that our customers are pleased with the variety of Irish designed products we sell, it really makes all we are doing worthwhile having our customers leaving us satisfied. Kindest Regards, Alisha

Posted 2 years ago

“Excellent. Online Shopping experience and Returns so Easy”

Helpful Report

Posted 2 years ago

Hey Elizabeth, We are thrilled that you had such a great experience with us, It's also great to get such wonderful feedback on the service received from us here at Kilkenny, our packing and dispatch teams will be delighted to hear this. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest Regards, Alisha

Posted 2 years ago

“Excellent service and swift delivery of excellent quality goods”

Helpful Report

Posted 2 years ago

Hi Mary, We are delighted to hear that you were happy with the service you received, It's also great to get such wonderful feedback on the service received from us here at Kilkenny, our packing and dispatch teams will be delighted to hear this. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest regards, Alisha

Posted 2 years ago

“Never arrived. Refunded”

Helpful Report

Posted 2 years ago

Good afternoon, I'm sorry to hear this, I will get in contact with you right way. Kindest Regards, Alisha

Posted 2 years ago

“Excellent customer service”

Helpful Report

Posted 2 years ago

Hey Nik, Thank you for taking the time and leaving us here at Kilkenny with such a lovely review. It's also great to get such wonderful feedback on the service received from us here at Kilkenny, our packing and dispatch teams will be delighted to hear this. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest regards, Alisha

Posted 2 years ago

“Fabulous bargains on-line with prompt and efficient delivery”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time and leaving us here at Kilkenny with such a lovely review. It's always great to hear that our customers are pleased with the variety of Irish designed products we sell, it really makes all we are doing worthwhile having our customers leaving us satisfied. We are delighted you got a bargain. Kindest Regards, Alisha

Posted 2 years ago

“The delivery was late. I contacted you and was told it was being ‘picked’ in the warehouse. A week later you cancelled part of the order as it was out of stock.”

Helpful Report

Posted 2 years ago

Good afternoon, We are extremely sorry; I will contact you in regard to this asap. Kindest Regards, Alisha

Posted 2 years ago

“I ordered a Christmas gift from said store. Good communication, nice packaging and arrived on time. Will use them again. Recommended.”

Helpful Report

Posted 2 years ago

Hi Christopher, Thank you for taking the time and leaving us here at Kilkenny with such a lovely review. It's also great to get such wonderful feedback on the service received from us here at Kilkenny, our packing and dispatch teams will be delighted to hear this. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest regards, Alisha

Posted 2 years ago

“Website easy to navigate and very swift delivery.”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you enjoyed using our website and that your order was delivered quickly. Thank you again for choosing Kilkenny Design and we look forward to serving you again in the future. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“Poor customer service”

Helpful Report

Posted 2 years ago

“Great selection online. Delivery is on the longer side so order early if you want it be a specific date. Bought Alan Ardiff piece for my mam & she loved it.”

Helpful Report

Posted 2 years ago

Hi Emma, Thank you for your review, We are thrilled that your Mum loved her purchase, Unfortunately, there was a backlog when you placed your order, normally delivery is 3-5 days. I'm sorry for the delay. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest Regards, Alisha

Posted 2 years ago

“Excellent service and quick delivery”

Helpful Report

Posted 2 years ago

Hey Mary, We are delighted to hear that you were so happy with our service, It's also great to get such wonderful feedback on the service received from us here at Kilkenny, our packing and dispatch teams will be delighted to hear this. We would like to thank you for your custom here with us at Kilkenny and we look forward to welcoming you back in the future. Kindest regards, Alisha

Posted 2 years ago

“So impressed with the quality and design of the beautiful scarf and the soft feel of the gloves that match perfectly.They are a gift for a friend overseas.I will buy from here again .”

Helpful Report

Posted 2 years ago

Hi Marty, I am thrilled you are happy with your purchase, We hope your friend loves the gift. It's always great to get such wonderful feedback on our products, we appreciate your review. Kindest Regards, Alisha

Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,285 reviews