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Kilkenny Design Reviews

4.5 Rating 3,258 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,258 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
I purchased the Killarney crystal champagne flutes. I love the cut and look of the set. Ive purchased Killarney whiskey glasses, decanter, and shot glasses thus far. Killarney is great “every day crystal” and Kilkenny Shop has not disappointed me yet.
Helpful Report
Posted 1 year ago
Dear Sarah, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your kind words and your loyalty as a valued customer. We are glad to know that you are enjoying the Killarney crystal champagne flutes and that the cut and look of the set meet your expectations. It brings us joy to be a part of your collection, as you have found Killarney to be exceptional for your everyday crystal needs. Once again, thank you for your continuous support and for choosing Kilkenny Shop. We look forward to serving you with more quality products and experiences in the future. Warmest regards, Kilkenny Design Team
Posted 1 year ago
the bedsheets I bought were nice, good quality, right colour, pillow and duvet covers included so quite happy with my purchase. Thanks!
Helpful Report
Posted 1 year ago
Dear Roberto, Thank you so much for your incredible 5-star rating of Kilkenny Design! We truly appreciate your kind words and constant support as a loyal customer. We are thrilled to hear that you found the bed-sheets you purchased to be of nice quality and the right colour. It's wonderful to know that the pillow and duvet covers were included and that you are satisfied with your purchase. Your satisfaction is our utmost priority! Once again, thank you for choosing Kilkenny Design and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Kilkenny Design Team
Posted 1 year ago
Customer friendly website. Easy to order, quick delivery.
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Posted 1 year ago
Thank you so much, Mairead, for your fantastic 5-star rating of Kilkenny Design! We are thrilled to hear that you had a great experience with us. Our team works hard to provide a customer-friendly website, ensuring that ordering is easy and hassle-free. We also make sure to prioritize quick delivery, so you can enjoy your purchases as soon as possible. We appreciate your support and look forward to serving you again in the future!
Posted 1 year ago
Super, efficient service
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful 5-star rating of Kilkenny Design! We are thrilled to hear that you had a super and efficient experience with us. Providing top-notch service is our utmost priority, and we are glad that we were able to meet your expectations.We truly appreciate your loyalty and support as a customer. Your continued trust in us means the world, and we are grateful to have you as part of our Kilkenny Design family. Please don't hesitate to reach out if there's anything else we can assist you with. We look forward to serving you again in the future!
Posted 1 year ago
Thanks for the amazing items ! Very quick delivery. Loved the products.
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Posted 1 year ago
Dear Christianna, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your feedback and are thrilled to hear that you loved the products. We are delighted that you found the delivery to be very quick. Our team takes great pride in ensuring that our customers receive their items promptly. Once again, thank you for your kind words and for choosing Kilkenny Design. We hope to welcome you back soon! Best regards, Kilkenny Design Team
Posted 1 year ago
excellent
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Posted 1 year ago
Thank you so much for your excellent 5-star rating of Kilkenny Design! We truly appreciate your positive feedback and continuous support as a loyal customer. We're thrilled to hear that you had a great experience with us and that our products and services met your expectations. Your kind words motivate us to keep delivering the best possible experience to all our valued customers. Thank you once again for taking the time to share your feedback and for being a loyal customer of Kilkenny Design. We look forward to serving you again in the future! Best regards, Kilkenny Design Team
Posted 1 year ago
Found the process very good . Customer service was excellent . Would have no hesitation in shopping there again
Helpful Report
Posted 1 year ago
Dear Gaye, Thank you so much for your wonderful 5-star rating and review of Kilkenny Design! We sincerely appreciate your feedback and are thrilled to hear that you found the process very enjoyable. Our team takes great pride in providing excellent customer service, so we are delighted to know that we exceeded your expectations. We are grateful for your support and we look forward to serving you again in the future. Warm regards, Kilkenny Design Team
Posted 1 year ago
Easy to order from despite me being in England. Products arrived well packaged and extremely quickly. Thank you. I'll definitely buy again!
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us a sparkling 5-star review for Kilkenny Design! We are thrilled to hear that you had a seamless ordering experience, even with the distance between us in England. Our team takes great pride in ensuring fast and secure deliveries, so it's fantastic to know that your products arrived promptly and beautifully packaged. Your kind words and loyalty mean the world to us. We truly appreciate your support, and we can't wait to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Sending our warmest regards, Kilkenny Design Team
Posted 1 year ago
Brown marks on bottom of a crystal bowl, which I failed to remove. Still waiting on a replacement, as promised.
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Posted 1 year ago
Good service
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Posted 1 year ago
Very friendly, great re Irish goods. Persistent
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Posted 1 year ago
Efficient service and easy to order.
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Posted 1 year ago
The staff in Kilkenny shop in Galway are always helpful and really friendly.
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Posted 1 year ago
Excellent service & communication for delivery on point.
Helpful Report
Posted 1 year ago
Thank you so much for your glowing 5-star rating of Kilkenny Design! We are thrilled to hear that you had an excellent experience with our service and that the communication was on point. We always strive to provide the best service possible, and it is wonderful to know that we have succeeded in delivering that to you. We appreciate your support and hope to serve you again soon.
Posted 1 year ago
Great service, fast delivery, love how Kilkenny Shop showcase Irish brands
Helpful Report
Posted 1 year ago
Dear Ann, Thank you so much for giving Kilkenny Design a 5-star rating! We are thrilled to hear that you enjoyed our products and services. Great service, fast delivery, and showcasing Irish brands are all essential aspects of our commitment to our valued customers like yourself. We take pride in promoting Irish craftsmanship and heritage through our curated selection. We truly appreciate your continued loyalty to Kilkenny Design and look forward to serving you again in the future. Warm regards, kilkenny Design team
Posted 1 year ago
Very good quality fast delivery
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Posted 1 year ago
Dear Mandy, Thank you so much for taking the time to leave us a glowing 5-star review for Kilkenny Design. We really appreciate your support and are thrilled to hear that you had such a positive experience with us. "Very good quality fast delivery" is definitely what we strive for, and we are delighted that our products met your expectations. We aim to provide exceptional service and deliver our products to our customers as quickly as possible, so it's great to know that we succeeded in doing so for you. Once again, we would like to express our sincerest gratitude for your wonderful review and for choosing Kilkenny Design. We hope to have the pleasure of serving you again in the future. Best regards, Kilkenny Design Team
Posted 1 year ago
Love the shop. Would like if there was a click and collect option.
Helpful Report
Posted 1 year ago
Dear Carol, Thank you so much for your glowing 5-star rating of Kilkenny Design! We greatly appreciate your kind words and support. It's wonderful to hear that you love our shop. We understand your desire for a click and collect option and appreciate your feedback. We are constantly striving to improve our services to meet our customers' needs, and your suggestion will be taken into serious consideration. Once again, thank you for choosing Kilkenny Design and for your fantastic review. We hope to welcome you back soon! Warm regards, The Kilkenny Design Team
Posted 1 year ago
Excellent service very fast delivery
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Posted 1 year ago
Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. We're thrilled to hear that you had an excellent experience with us, and we take pride in providing top-notch service. "Excellent service very fast delivery" is music to our ears! Your satisfaction is our utmost priority, and we'll continue to strive for excellence in every aspect of our business. Thank you again for choosing Kilkenny Design, and we look forward to serving you again soon!
Posted 1 year ago
A lovely update in the restaurant but, the staff appear a little harassed. Still not enough choice in the pottery section. However, I never go to Dublin without calling in. I was happy to be able to buy a Lennon and Courtney blanket for myself for €27, especially as I paid €95 for the same one as a Xmas gift in December .
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Posted 1 year ago
Easy to order, product arrived quicker than expected, and was exactly what I wanted. Would definitely order from you again. Thank you
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Posted 1 year ago
Dear Kristen, Thank you so much for your glowing 5-star review of Kilkenny Design! We are thrilled to hear that your experience with us was outstanding. We are delighted to hear that you found it easy to order and that your product arrived even faster than expected. We always strive to exceed our customers' expectations, and it brings us joy to know that we succeeded in doing so for you. Your satisfaction is our top priority, and it means the world to us that we were able to deliver exactly what you wanted. We truly appreciate your kind words and are grateful for your support. Thank you once again for your wonderful review, and we look forward to serving you again in the future. Warmest regards, Kilkenny Design Customer Service Team
Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,258 reviews