Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,698 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and the site is easy to use. But the description of the items was not accurate so I bought extra pillow cases while they were already included in the duvet cover order. Good quality though”

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Posted 1 year ago

“Customer service very unhelpful and it seemed they didn’t have any interest in answering my question before I purchased the product. Very disappointing and unprofessional”

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Posted 1 year ago

Hi Mary Thank you for taking the time to share your experience with us. We're truly sorry to hear that you felt our customer service was unhelpful. Your feedback is invaluable, and we want to ensure that we address your concerns effectively. I can see our a member of our team discussed sizing and measurements with you via our chat function, If you have any further questions or need assistance, please don't hesitate to reach out to us directly. We're here to help and are committed to improving your experience with Kilkenny Design. Thank you for your understanding. Kilkenny Design Team

Posted 1 year ago

“In reality a really beautiful shop of high quality goods and online shopping is easy, efficient and friendly.”

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Posted 1 year ago

Hi Jacqueline, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our shop beautiful and our online shopping experience easy and efficient. Your kind words mean a lot to us, and we're thrilled you felt the friendliness of our team. We can't wait to welcome you back for more delightful shopping! Warm regards, Kilkenny Design Team!

Posted 1 year ago

Hi Jacqueline, Thank you for your wonderful 5-star review! We're so glad to hear that you found our shop beautiful and our range of high-quality goods to your liking.! We can't wait to see you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“I always enjoy my shopping experiences. The customer service is top class and the delivery and returns process is very straight forwards. I love the ‘Sale Offers’ on top quality products. It’s why I keep shopping with you !!”

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Posted 1 year ago

Hi Fiona, Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that you consistently enjoy your shopping experiences with us. It’s wonderful to know that our top-class customer service, along with the straightforward delivery and returns process, keeps you coming back for more. We’re also glad you love our ‘Sale Offers’ on top-quality products! Your support truly means the world to us. We can’t wait to see you again soon! Best regards, Kilkenny Design Team!

Posted 1 year ago

“The order was fulfilled accurately, and my items arrived safely and quickly.”

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Posted 1 year ago

Hi Maureen, Thank you for your fantastic 5-star review! We're so pleased to hear that your order was fulfilled accurately and that your items arrived safely and quickly. Your satisfaction is our priority, and we can't wait to serve you again soon! Best regards, Kilkenny Design Team!

Posted 1 year ago

“I was in Kilkenny design today and the staff were so lovely and helpful. There is also a sale on so a great chance to get some early presents for Christmas. It’s always a pleasure to visit.”

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Posted 1 year ago

Hi Yvonne, Thank you for your fantastic 5-star review! We're so pleased to hear that our staff made your visit lovely and helpful. Our seasonal sale is indeed a great opportunity to snag those early Christmas presents! Your pleasure in visiting us makes our day, and we can't wait to see you again soon! Warm regards, Kilkenny Design Team!

Posted 1 year ago

“Lovely store in Dublin.”

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Posted 1 year ago

Hi Alexis, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed your visit to our store in Dublin. We can't wait to have you back for more great experiences! Warm regards, Kilkenny Design Team!

Posted 1 year ago

“Excellent service. Item as advertised and prompt delivery”

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Posted 1 year ago

Hi Anne, Thank you for your fantastic 5-star review! We're so pleased to hear that you enjoyed excellent service and found the item to be just as advertised. Your support means a lot to us, and we look forward to serving you again in the future! Best regards, Kilkenny Design Team!

Posted 1 year ago

“Goods quickly delivered.”

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Posted 1 year ago

Hi Mrs, Thank you for your fantastic 5-star review! We're delighted to hear that your goods were quickly delivered. Your satisfaction is our priority, and we can't wait to serve you again soon! Best regards, Kilkenny Design Team!

Posted 1 year ago

“I really like the shop but had a very disappointing experience when purchasing earrings online - initially there were no earrings in the box. I contacted Kilkenny and they promptly posted a pair - these were not as described online and one was broken. Kilkenny then posted the pair that I had ordered. I usually am a fan but found this so strange that it took three deliveries to get the correct order.”

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Posted 1 year ago

“Bought a beautiful decanter. Came well packaged. Lovely design and prompt delivery. Highly recommend.”

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Posted 1 year ago

Hi there, Thank you so much for your fantastic 5-star review of Kilkenny Design! We are delighted to hear that you love your beautiful decanter and that it arrived well packaged. Your recommendation means the world to us, and we're thrilled that you experienced prompt delivery and a lovely design. Best regards, Kilkenny Design Team!

Posted 1 year ago

“Excellent products, service, delivery always”

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Posted 1 year ago

Hi Eleanor, Thank you so much for your amazing 5-star review! We're thrilled to hear that you consistently enjoy our products, service, and delivery. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Really nice beautiful crystal glass sets. Very well packaged. Fast shipping and ease of shopping online.”

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Posted 1 year ago

Hi Andris, Thank you so much for your wonderful 5-star review of Kilkenny Design! We're thrilled to hear that you are pleased with our beautiful crystal glass sets and that they arrived well packaged. We truly appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 1 year ago

“Shop assistants were v helpful as they always are and shop is a great place to visit”

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Posted 1 year ago

Hi Christine, Thank you so much for your fantastic 5-star review! We're delighted to hear that our shop assistants were helpful and that you enjoyed your visit to Kilkenny Design. Best regards, Kilkenny Design Team!

Posted 1 year ago

“Lovely shop. Great quality products!”

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Posted 1 year ago

Hi there, Thank you for your lovely 5-star review of Kilkenny Design! We're so glad to hear that you enjoyed our great quality products. Your kind words truly inspire us to keep providing the best for our customers. We can’t wait to see you again soon! Best regards, Kilkenny Design Team!

Posted 1 year ago

“Lovely selection and super fast delivery”

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Posted 1 year ago

Hi June, Thank you so much for your fantastic 5-star review! We're delighted to hear that you loved our selection and experienced super fast delivery. Your feedback means a lot to us, and we can't wait to welcome you back for your next visit! Best regards, Kilkenny Design Team!

Posted 1 year ago

“Great shopping experience.”

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Posted 1 year ago

Hi Raymond, Thank you so much for your lovely 5-star review! We're thrilled to hear that you had a great shopping experience with us at Kilkenny Design. Your feedback is greatly appreciated, and we look forward to welcoming you back for more wonderful shopping moments in the future! Best regards, Kilkenny Design Team!

Posted 1 year ago

“Looks good.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us a 4-star review! If you have any further feedback or suggestions for us, we’d love to hear it. Your thoughts help us continue to improve and provide the best possible experience. Best regards, Kilkenny Design Team!

Posted 1 year ago

“Best price for bag”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found the best price for your bag with us. Looking forward to seeing you again soon! Best regards, Kilkenny Design Team!

Posted 1 year ago

“We were able to shop in person and then ordered more when we returned to the states! We love everything we purchased!”

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Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,698 reviews