Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,257 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Experience with Kilkenny design would be 5 stars but my experience with their delivery partner has resulted in the 3 star review. Constant notifications to say could not deliver despite someone being in the house on numerous occasions, attempts made to contact company (GLS) not possible as phone lines down. Attempts to redirect delivery also not possible as links not working. Eventually had to contact Kilkenny design customer service who were extremely helpful and ensured delivery.”

Helpful Report

Posted 1 year ago

Dear Johanna, Thank you so much for taking the time to share your feedback about your recent experience at Kilkenny Design. We truly appreciate your kind words and honest review. We're thrilled to hear that you found our store presentation appealing and enjoyed browsing our collection of unique products. Ensuring a pleasant and visually enticing shopping environment is one of our top priorities, so we're glad that it resonated with you. Moreover, we're delighted that our staff provided you with excellent customer service. We strive to create a warm and welcoming atmosphere for every customer, and it's fantastic to know that they made your visit memorable. We'll make sure to pass on your encouraging words to the team! If there's ever anything else we can assist you with or if you need any further help, don't hesitate to reach out. Our dedicated team is always ready to go the extra mile for our valued customers like yourself. Once again, thank you for your thoughtful feedback. We genuinely appreciate your support and hope to welcome you back to Kilkenny Design soon! Warmest regards, Kilkenny Design Customer Care Team

Posted 1 year ago

“Beautiful product and swift service!”

Helpful Report

Posted 1 year ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kind Regards Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Fabulous service and great quality. Very happy, thank you!”

Helpful Report

Posted 1 year ago

Hi Debbie, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kilkenny Design Team

Posted 1 year ago

“Excellent service.. Beautiful jewellery.”

Helpful Report

Posted 1 year ago

Hi Rose, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kilkenny Design Team

Posted 1 year ago

“I was delighted with the promotion on the items I purchased. They were delivered within the stated timeframe and in perfect condition.”

Helpful Report

Posted 1 year ago

Hi Rita, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kilkenny Design Team

Posted 1 year ago

“There was a problem with one of the goods I ordered. It was very quickly dealt with when I contacted Customer Service & a replacement was sent out to me. Overall very pleased with Kilkenny”

Helpful Report

Posted 1 year ago

Dear Louise, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We sincerely appreciate your support and loyalty to our brand. We are delighted to hear that you had a pleasant experience with our Customer Service team. We apologize for the problem you encountered with one of your ordered goods, but we are thrilled that we were able to quickly resolve the issue by sending you a replacement. Your satisfaction is of utmost importance to us, and we are always here to assist you whenever needed. Once again, thank you for choosing Kilkenny Design and for being a loyal customer. We truly value your feedback, and we look forward to serving you again in the future. Best regards, Kilkenny Design Team

Posted 1 year ago

“Excellent service either instore shopping or online”

Helpful Report

Posted 1 year ago

Dear Deidre, Thank you so much for your incredible 5-star review of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had an excellent shopping experience, whether it was in-store or online. It's loyal customers like you who make our job so rewarding, and we are grateful for your continued support. We look forward to serving you again soon, and if there is anything else we can do to enhance your shopping experience, please don't hesitate to let us know. Thank you again for your kind words and for being a valued customer! Warm regards, Kilkenny Design team

Posted 1 year ago

“Wonderful selection of homewear, clothing at competitive prices. Designer brands and great choice of sizes! A wonderful website that is easy to navigate.”

Helpful Report

Posted 1 year ago

Dear Maria, Thank you so much for your glowing 5-star rating of Kilkenny Design! We greatly appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. We are delighted that you found our selection of homewear and clothing to be wonderful, and at competitive prices too! We take pride in offering a wide range of designer brands and ensuring a great variety of sizes to cater to all our loyal customers like you. We are also glad to hear that you found our website easy to navigate. We continuously strive to make our online platform user-friendly, as we understand the importance of a seamless shopping experience. Thank you for your continued support and loyalty. We truly value customers like you, and we look forward to serving you again soon. Warm regards, Kilkenny Design Team

Posted 1 year ago

“Good variety and fast delivery.”

Helpful Report

Posted 1 year ago

Dear Kathleen, Thank you for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and continued support as a loyal customer. Good variety and fast delivery are two aspects that we always strive to deliver to our valued customers like yourself. We're thrilled to know that you are satisfied with our products and the speed of our delivery service. Your feedback means the world to us, and we are grateful for your ongoing patronage. Once again, thank you for being a loyal customer of Kilkenny Design. We look forward to serving you with more amazing products in the future! Warm regards, Kilkenny Design Team

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Thank you, Thomas, for your fantastic 5-star rating of Kilkenny Design! We really appreciate your kind words. Great service is what we strive for, and we're thrilled to hear that we delivered.

Posted 1 year ago

“Lovely curtains easy to buy website friendly. Would buy again.Thanks.”

Helpful Report

Posted 1 year ago

Dear Stephen, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear about your experience with us. We're glad to hear that you found our website user-friendly and enjoyed your purchase of the lovely curtains. Your satisfaction is our top priority, and it brings us great joy to know that you would choose to buy from us again. Thanks once again for taking the time to share your positive feedback. We look forward to serving you again soon! Best regards, Kilkenny Design Team

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Dear Sandra, Thank you for taking the time to leave us a 5-star rating! We sincerely appreciate your positive feedback and are thrilled to hear that you had an excellent experience at Kilkenny Design. Customer satisfaction is our top priority, and we are delighted that our team was able to provide you with excellent service. We hope to have the opportunity to welcome you back soon. Once again, thank you for your kind words and for choosing Kilkenny Design! Best regards, Kilkenny Design Team

Posted 1 year ago

“Thanks a mil for a great and efficient service. It would be also nice to have an option to pick order in the shop especially if it’s something small. Thanks a mil”

Helpful Report

Posted 1 year ago

Dear Ala, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled that you had such a great and efficient experience with us. Your suggestion about having the option to pick up small orders in the shop is excellent and something we will definitely consider. We always strive to improve our services and customer experience, and feedback like yours is incredibly valuable. Once again, thank you for your support and for taking the time to share your feedback. We look forward to serving you again in the future. Thanks a mil! Best regards, The Kilkenny Design Team

Posted 1 year ago

“I was very happy with their service. It came really fast”

Helpful Report

Posted 1 year ago

Dear Lucy, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you were very happy with our service. Providing a fast and efficient service is always our top priority, and it gives us great joy to know that we were able to meet your expectations. Once again, thank you for choosing Kilkenny Design. We truly value your satisfaction and hope to have the pleasure of serving you again in the future. Best regards, Kilkenny Design team

Posted 1 year ago

“They replaced a defective order no questions asked! Great service!”

Helpful Report

Posted 1 year ago

Dear John, Thank you so much for taking the time to give us a fantastic 5-star rating for Kilkenny Design! We truly appreciate your support and are delighted to know that our service exceeded your expectations. We are thrilled to hear that you had a great experience with us. Customer satisfaction is our top priority, and we are always here to provide exceptional service. Your kind words mean a lot to us. We also wanted to mention that we are committed to ensuring the highest quality products for our valued customers. It was our pleasure to replace your defective order promptly and without any hassle. We believe in providing great service, and it's wonderful to know that we were able to resolve the issue to your satisfaction. Once again, thank you for your kind words and for choosing Kilkenny Design. We look forward to serving you again in the future. Warm regards, Kilkenny Design Team

Posted 1 year ago

“Loved my dress. Great service and delivery”

Helpful Report

Posted 1 year ago

Dear Annamarie, Thank you so much for giving Kilkenny Design a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you loved your dress. Our team takes great pride in providing excellent service and ensuring timely delivery, so it's wonderful to know that we met your expectations. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Thank you once again for choosing Kilkenny Design! Best regards, Kilkenny Design Team

Posted 1 year ago

“Very fast and easy transaction & a very speedy delivery, I'm very happy with my Lennon & Courtney purchase.”

Helpful Report

Posted 1 year ago

Dear Pauline, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We sincerely appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We are delighted to know that you found your transaction with us to be very fast and easy. We strive to provide a seamless shopping experience for our customers, and your satisfaction is our top priority. Moreover, we are thrilled to hear that your Lennon & Courtney purchase was delivered to you promptly. We understand the importance of timely delivery, and we're glad to have met your expectations in this regard. Again, thank you for choosing Kilkenny Design and for taking the time to share your feedback. We truly value your support and hope to serve you again in the future. Warm regards, Kilkenny Design Team

Posted 1 year ago

“My purchases arrived and I was very happy with what I had bought. Thanks again.”

Helpful Report

Posted 1 year ago

Dear Annette, Thank you so much for taking the time to rate Kilkenny Design with 5 stars! We greatly appreciate your support and loyalty as our customer. We are thrilled to hear that your purchases arrived and that you were very happy with what you had bought. Your satisfaction is our utmost priority, and we are glad to have met your expectations. Once again, thank you for your kind words and for choosing Kilkenny Design. We look forward to continue serving you in the future. Best regards, Kilkenny Design Team

Posted 1 year ago

“Very pleasant staff member & shop very nicely presented. It's a pity its not bigger.”

Helpful Report

Posted 1 year ago

Dear Elaine, Thank you so much for awarding Kilkenny Design with a stellar 5-star rating! We truly appreciate your kind words and continued support as a loyal customer. Your feedback about our very pleasant staff member and the beautiful presentation of our shop means the world to us. We strive to create an enjoyable and visually appealing shopping experience for all our visitors. We take note of your suggestion regarding the size and will keep it in mind as we continue to improve. Once again, thank you for choosing Kilkenny Design. We look forward to serving you again soon! Warm regards, Kilkenny Design Team

Posted 1 year ago

“I purchased the Killarney crystal champagne flutes. I love the cut and look of the set. Ive purchased Killarney whiskey glasses, decanter, and shot glasses thus far. Killarney is great “every day crystal” and Kilkenny Shop has not disappointed me yet.”

Helpful Report

Posted 1 year ago

Dear Sarah, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your kind words and your loyalty as a valued customer. We are glad to know that you are enjoying the Killarney crystal champagne flutes and that the cut and look of the set meet your expectations. It brings us joy to be a part of your collection, as you have found Killarney to be exceptional for your everyday crystal needs. Once again, thank you for your continuous support and for choosing Kilkenny Shop. We look forward to serving you with more quality products and experiences in the future. Warmest regards, Kilkenny Design Team

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,257 reviews