Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,282 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your rep Cian was extremely helpful. Unfortunately wax jacket I purchased was brown and not olive as per your website. I’m disappointed to see that it is still listed as Olive on your web site even though you have been informed of the error”

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Posted 2 years ago

“Hi, I tried to amend the order slightly after placing the order (only about 1 hour after placing the order). I spoke to a rep at the company, who said he would amend the order and call me back. He didn't call me back and the order was processed as is. All I required was a slight change to the order, i.e the colour of the glasses in one box.”

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Posted 2 years ago

“Quality poor ,disappointed with product.”

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Posted 2 years ago

“My order arrived one week late and incomplete. As it turns out one of the items was out of stock yet still showing available on the website.”

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Posted 2 years ago

“I love shopping with Kilkenny store.They are always having great sales.Beautifal stock and great customer service too.”

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Posted 2 years ago

Hi Caroline, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you enjoy shopping with us, your feedback is very much appreciated. Thank you again for choosing Kilkenny Design and we look forward to seeing you again in the future. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“Delivery note not included as requested. Receipient did not know who sent gift”

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Posted 2 years ago

“I always love shopping with Kilkenny, their range of Irish made goods is excellent. My original order this time got lost in transit but when I contacted Kilkenny they had the issue sorted in less than an hour and I received my order within a few days. Great customer service!”

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Posted 2 years ago

“Always a pleasure shopping online or in Store . Joanne is just absolutely fabulous in the killarney store .”

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Posted 2 years ago

Hi Marianne, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you have enjoyed your experience both in-store and online with us. We will be sure to pass your feedback onto Joanne. Your feedback is very much appreciated. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“Great shop quick delivery perfect to order online to avoid the crowds”

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Posted 2 years ago

Hi Susan, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you have enjoyed your experiences both in-store and online. Your feedback is very much appreciated. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“Very helpful and friendly”

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Posted 2 years ago

Hi Sue, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you have found our team very helpful and friendly, your kind words are very much appreciated. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“Delivery took too long . No updates on when to expect the package. Also no printed receipt with the goods.”

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Posted 2 years ago

“Excellent service, speedy delivery and a good price for an excellent product.”

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Posted 2 years ago

Hi David, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with our service, delivery, and products. Your feedback is very much appreciated. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“The website was easy. The delivery was quick. The item was perfect but! I could have packed a dozen of my item in box. It was huge and filled with bubble wrap which I then had to dispose of !……..”

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Posted 2 years ago

“Colourful with lots of crafted products to choose from.”

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Posted 2 years ago

Hi Miriam, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with the selection of products available. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“An attractive colourful shop with lots of quality on offer.”

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Posted 2 years ago

Hi Miriam, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you enjoyed your visit to our store and the quality of products available! Thank you again for choosing Kilkenny Design and we look forward to seeing you again in the future. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“DELIGHTED WITH MY ORDER..EVERYTHING WRAPPED Carefully...great delivery...quality items..Will be ordering again. Thanks”

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Posted 2 years ago

Hi Kaye, Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you are delighted with your order and that everything arrived in great condition. Your feedback is very much appreciated. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“Great selection and quick delivery”

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Posted 2 years ago

Hi Niamh, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with the selection available on our website and your order was delivered to you quickly! Your feedback is very much appreciated. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“Great selection of goods. Poor customer service responsiveness (long waiting time before getting a reply) and website interface. All good till you haven't to return anything.”

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Posted 2 years ago

“Purchases packaged very carefully and quick delivery”

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Posted 2 years ago

Hi Aine, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that your packages arrived quickly and in perfect condition. Your feedback is very much appreciated. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

“Great quality products. I bought a few including candles and jewellery”

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Posted 2 years ago

Hi Cara, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that you are happy with the quality of our products, this feedback is very much appreciated. Thank you for choosing Kilkenny Design and we look forward to seeing you again soon. Warmest Regards, The Kilkenny Design Team

Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,282 reviews