Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,565 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,565 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wine glasses are as beautiful as I hoped, fine crystal well made. They shimmer!”

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Posted 2 years ago

“Absolutely enjoyed my experience with Kilkenny Shop! Found so many beautiful things from Irish brands while visiting but sadly didn't have the luggage space and really didn't want to lug around the extra weight for the remainder of our trip. But all my concerns were a non issue when I found out I could select what I wanted from the store or online shop and they shipped the items to me. It was fantastic to arrive home with time to regroup and put away travel laundry and then a few days later my items arrived and I could get them distributed to various recipients!”

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Posted 2 years ago

“Only 3, This was due to the following. I bought two pieces of jewellery, on both occasions the site said there was a discount. On both occasions when I used the code it didn’t work! Disappointing . Love the jewellery, gift for my daughter who loves them !”

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Posted 2 years ago

“A pleasure to deal with Kilkenny Design”

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Posted 2 years ago

Hi, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Excellent customer focus”

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Posted 2 years ago

Hi Myra, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Very good customer service. An item arrived broken. Sent picture of it and a replacement was sent without problem at all.”

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Posted 2 years ago

Hi Nancy, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Love Kilkenny Design. Never disappointed. Keep up the good work”

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Posted 2 years ago

Hi Mary, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I love this shop..always get something whether its a gift or just something for myself and staff are very helpfull”

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Posted 2 years ago

Hi Ann, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“I love this shop. They have a wonderful selection of very good quality of products. I recently made a very large online purchase which was shipped to my USA home. The first box was thoughtfully boxed inside another box along with all the breakable items wrapped in bubble wrap. Unfortunately, the second box was packaged in the exact opposite manor of the first box. All the breakables were just thrown into a box without care.”

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Posted 2 years ago

“I love my new Kilkenny stuff, getting a lot of compliments about my wine glasses 😊 thank you!”

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Posted 2 years ago

Hi Kasia, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Ordering was easy and the products were delivered as promised. The products were packaged well.”

Helpful Report

Posted 2 years ago

Hi George, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Great selection of products. Cannot get a gift receipt for an online order (I tried and failed) which seems odd for a gift shop.”

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Posted 2 years ago

“The package never reached me.... a disappointment.”

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Posted 2 years ago

“I am really delighted with this shops. I ordered a neckless and it didn’t arrive. I was obviously disappointed but they re sent it as soon as I rung and got a replacement.”

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Posted 2 years ago

“Love shopping here and bringing a little bit of Ireland to my home! Every order has been handled great and no breakage whatsoever. Love the Galway crystal!”

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Posted 2 years ago

Hi Lori, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Lovely bag but was far too small which made it not very practical, prior to purchase I did not see the dimensions listed so presumed that because it had 3 pockets it was larger than life ,however as far as design [hence 2 star rating]and appearance was concerned it was ace but unfortunately I would have said it was a child's bag as opposed to adult!! I was so disillusioned that I only used it a handful of times then binned it !! Even my mobile 📱 phone was a push and a shove to get it in .!!”

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Posted 2 years ago

“Fast delivery and good quality of the product :)”

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Posted 2 years ago

Hi Kinga, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Highly recommended”

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Posted 2 years ago

Hi Lisbeth, Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 2 years ago

“Product was broken when I received it .still awaiting response”

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Posted 2 years ago

“Ordered dress around the middle of May, dress was no good so returned immediately. Still waiting 6 weeks later for £100+ refund!”

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Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,565 reviews