Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,282 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent shop. Offers both physical and online shopping. Great product choices available. Very fast delivery if purchasing online. Well packaged. Highly recommend.”

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Posted 2 years ago

“Great selection of Irish pieces, wonderful at Christmas time.”

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Posted 2 years ago

“Beautiful products, great quality”

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Posted 2 years ago

“Very helpful staff”

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Posted 2 years ago

“Very efficient delivery and everything arrives beautifully packed.”

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Posted 2 years ago

“Always happy with products and with sale prices...delivery is alwats prompt”

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Posted 2 years ago

“I am very happy with my purchase,well wrapped..site made buying very easy”

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Posted 2 years ago

“Excellent service i had a problem with my last purchase it was sorted no.problem”

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Posted 2 years ago

“Have been very pleased with all the products received by Kilkenny. Packaging is done very well. Nothing received damaged or broken considering it is going over seas.”

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Posted 2 years ago

“Beautifully designed Artwork, well packed and speedily delivered. Recommend.”

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Posted 2 years ago

“Great service. Your customer care excellent”

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Posted 2 years ago

“Staff very friendly. Sorry to hear so many pottery makers have gone out of business.”

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Posted 2 years ago

“Delighted with my order . Prompt delivery .”

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Posted 2 years ago

“Very disappointed with customer service. I bought on line, no receipt was sent with purchase. I rang Kilkenny design in Emmet Place in Cork. I asked if I could exchange the item. The lady was too busy to deal with my query and would ring back. The call was not returned”

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Posted 2 years ago

“I recently ordered several items and they are excellent quality and value for money. The delivery was very prompt. Thank you.”

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Posted 2 years ago

“My most recent shopping experience with the Kilkenny Shop simply mirrors all of my previous experiences; they have all been First Class from start to finish. The Kilkenny Shop physical outlets are well-positioned, and the range and prices of goods in both the physical stores and virtual outlet are excellent. Online order fulfillment is quick and very reasonable. In many cases (for orders over €59), shipping is free. What more could a buyer ask for? I only ever had one issue regarding a stock outage. This issue was dealt with quickly and competently, and favourably.”

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Posted 2 years ago

“Superb packaging, shipping and communication for international order.”

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Posted 2 years ago

“Goods are promptly delivered, are well packaged and the company is accessible and easy to deal with. Also very obliging over the phone , compared with some large, well-known, non -Irish companies, who make it near impossible to get in touch with them if there is a problem. You can't beat the personal touch and Kilkenny design have this in spades.”

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Posted 2 years ago

“Lovely vase”

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Posted 2 years ago

“I placed an order for twenty five items to the value of 655 euros and when I opened the boxes there were 7 items missing. There was no delivery docket or itemized list. I had purchased these for Prize Giving event. Had I not opened the boxes and checked prior to the event it would have been extremely embarrassing. I spent the next day trying to replace the order shortfall.”

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Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,282 reviews