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Kilkenny Design Reviews

4.5 Rating 3,281 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,281 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent as always 👌
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Posted 2 years ago
Excellent service
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Posted 2 years ago
Very nice products.
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Posted 2 years ago
Very very happy brilliant service I had no fault what’s so ever.Valerie
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Posted 2 years ago
Excellent service and quick delivery . Great products and so important Irish company.
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Posted 2 years ago
Great service prompt delivery. Very eased with the service
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Posted 2 years ago
The crystal item I ordered came in a short time as promised. It was intact, perfectly pact and intact. It’s as beautiful as the picture showed and I love it!!
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Posted 2 years ago
A fresh Jumper arrived with the Torc Candle in secure packaging.
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Posted 2 years ago
Great service, fantastic choice, speedy delivery.
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Posted 2 years ago
Got what I ordered.
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Posted 2 years ago
Did some of Christmas shopping with Kilkenny shop & I got great bargains , will definitely be back A fantastic shop & SUPER fast delivery A five ⭐️ Rating
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Posted 2 years ago
Everything was exactly as I had ordered. Delivery was prompt.
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Posted 2 years ago
Very pleased with all the items I purchased online and with how easy it was to return anything to the fabulous Kilkenny Shop here in Galway. Refunds processed in a few days.
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Posted 2 years ago
I live abroad and I love buying from Kilkenny shop as everything is always packaged so well and the delivery is really fast! The bowls are lovely and match my collection of crystal glasses! An extremely happy customer and highly recommended company!
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Posted 2 years ago
I ordered some items on November 14th, the shipping said it would take 2-3 working days. I received the confirmation email etc. Its the 6th of December and I still don't have my order. Shocking. So I rang them after the first two weeks had passed, quoted my order number and the lad on the phone said, "yup, I can see that order but it hasn't been acted on yet, eh you should have it in 4-5 working days." Like a fool, I believed him. Don't order from Kilkenny online for Christmas.
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Posted 2 years ago
The order fulfillment and shipping proceeded very quickly at an exceptional price, was easily tracked and arrived safe and sound. Given the fragile nature of the product and international air shipment though, there was some luck involved. The packaging was a single somewhat thin cardboard box that arrived worse for the wear but no damage occurred. That would be the only critique in a very favorable transaction.
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Posted 2 years ago
Great store and plenty of ideas for presents good value
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Posted 2 years ago
I am still waiting for the Belleek Living Nativity items. I love all of my other Beleek items.
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Posted 2 years ago
This is the fifth year I have purchased many of my Christmas presents from Kilkenny. Their customer service and delivery are prompt and respectful.
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Posted 2 years ago
I like shopping in Kilkenny Shop. My orders are delivered promptly.
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Posted 2 years ago
Kilkenny Design is rated 4.5 based on 3,281 reviews