Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,281 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was excellent, when i had an issue with a delivery matter. Thank you also for the items purchased, so pleased with them!”

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Posted 2 years ago

“Good quality goods and very efficient delivery, great value, 👌”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“When you ask customers to write a review it should be accessible while customers are browsing. You shouldn’t have to go to a separate website to read reviews. To be honest my recent experience has put me off shopping with Kilkenny online, the only way to be sure is to shop in person. And I probably won’t do that either”

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Posted 2 years ago

“Kilkenny Design is a marvellous shop to visit. I often shop in Trim, Co. Meath”

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Posted 2 years ago

“Had a bit of a delay because they were busy. Laura was really nice on the phone and my lovely order has arrived :) Thanks”

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Posted 2 years ago

“My Mugs were really safely packaged. Delivery was quicker than expected. Will shop again”

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Posted 2 years ago

“My fave place!!!!!!!”

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Posted 2 years ago

“Fab Fab Fab.... My mum loves her new necklace”

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Posted 2 years ago

“Long time customer. Love how quickly I get my stuff”

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Posted 2 years ago

“I bought a Killarney Crystal shot glasses which came in well packed and exactly by time indicated on delivery. Highly recommend”

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Posted 2 years ago

“quick service”

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Posted 2 years ago

“It took 10 days for delivery which is unacceptable. Also I was supposed to get a 10% discount for first time use which the website did not register. I was told to contact support and that the discount would be sent to my account. I did so about 3 weeks ago but discount still not received.”

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Posted 2 years ago

“Love the coasters, they are as described and excellent quality. They were well packaged and came in good time. Would buy from Kilkenny again.”

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Posted 2 years ago

“I am still awaiting my order”

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Posted 2 years ago

“My painting has never been delivered!! It was returned and I have no present now for my family for Xmas. I have no idea why this painting has been returned. I paid a delivery fee of €30 with Kilkenny. I am waiting for someone to update me with a reason!!!”

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Posted 2 years ago

“I love the shop, in person or online. It’s always a pleasure”

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Posted 2 years ago

“Some many wonderful Irish made gifts under one roof. Makes Christmas shopping so easy.”

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Posted 2 years ago

“Excellent online service. If I get 'stuck' there is a local number that I can call and someone answers usually quite quickly. Helpful to have that backup. Orders always get delivered in great condition as boxes are sturdy and the product/s are well packaged.”

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Posted 2 years ago

“Great service, thank you”

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Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,281 reviews