Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 4,127 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 4,127 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

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Helpful Report

Posted 2 years ago

“excellent selection of quality products, great buying and browsing experience, professional and speedy service. my recipient was thrilled with their gift, very pleased with my purchase experience from start to finish”

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Posted 2 years ago

“There was no rating for OKAy so poor was the nearets. I ordered several items online from Kilkenny Design and the majority were lovely. However, I was disappointed by a couple of things. I didn't receive the 2 sets of reeds that are meant to accompany the diffuser refills that I ordered and received. Also, two items had some minor damage and a third item,'White Birds On Branch', was different than I expected, both in the type of material used and the size (there were no measurements in the description) and material. I will follow up with the store on how to remedy these problems.”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Order arrived promptly. Very happy.”

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Posted 2 years ago

“Love this shop for Irish goods and crafts, clothing and jewellery”

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Posted 2 years ago

“I have ordered several times from this shop and each time have been impressed by the prompt order response, quick delivery and care in packaging.”

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Posted 2 years ago

“Excellent customer service and quality products. Not only that, The Kilkenny Store is 100% reliable when it comes to getting packages delivered on time and their follow up is amazing from their carrier. The same applies if they are shipping items internationally. They are an amazing company to deal with both in their stores and on line. Highly recommend them!”

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Posted 2 years ago

“Ordered as a Christmas present, not been used yet. Did open and check it before wrapping and it looked great.”

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Posted 2 years ago

“It did have a small defect where there was probably a bubble.”

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Posted 2 years ago

“I ordered a necklace online had it within a few days. It was really well wrapped in a beautiful presentation box. I love Kilkenny design products...thank u.”

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Posted 2 years ago

“Excellent service. Prompt delivery was appreciated. Great to support an Irish company too.”

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Posted 2 years ago

“Great selection of goods,great prices,very fast delivery”

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Posted 2 years ago

“I purchased two of these beautiful candles in the Christmas Tree. Unfortunately the one I’m keeping for myself does not light, I’ve checked batteries, connections etc but no luck. I’ve kept it and put a tea light on top but not as nice. The second one is a present for someone so I won’t know until they open it if it’s working ok”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“I would give it 5 but I sent an email regarding some discrepancies in my order and I didn't even get an acknowledgement. I ordered a gingerbread house which was supposed to have two trees attached outside the front door,. One was found loosely in the bag and the other was nowhere to be seen. I sent an email asking if I could get the second tree posted across so I could attach it. Secondly, I ordered a male chef gonk for a friend but received the female one instead. Not ideal as it was for an elderly male friend. I checked the label and it had a barcode for the male chef gonk attached to the female one. Thankfully all of my glassware arrived in perfect condition and looks beautiful.”

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Posted 2 years ago

“Great gifts & customer service”

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Posted 2 years ago

“Delighted with my purchase Crib is beautiful. It was really well protected with bubble wrap & arrived intact Would 💯 recommend & would purchase again from this company Thank you”

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Posted 2 years ago

“Traditional authentic pieces that past a lifetime. Yes sometimes a bit pricey but worth it because quality lasts.”

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Posted 2 years ago

“Very efficient service. Love all your products especially Irish producers”

Helpful Report

Posted 2 years ago

Kilkenny Design is rated 4.5 based on 4,127 reviews