Kwik-Fit Reviews

Name: Kwik-Fit
Rating: 3.01

3.0 Rating 700 Reviews

50 %

of reviewers recommend Kwik-Fit

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3.0

Based on 700 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Kwik-Fit 1 star review on 18th October 2024

A GOODENOUGH

Kwik-Fit 1 star review on 12th July 2024

Manan Desai

John S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bunch of Robin bastards .do not trust”

Helpful Report

Posted 5 years ago

“Really bad service by Kwik-Fit. Today was my home fitting appointment and they phoned me after the appointment time to tell me that they couldn’t pick up the tyres from their shop and will have to rebook me for another slot which will be after a few days. I waited 6 days for todays appointment and now they are telling me to wait another few days because of their own delay. They forget that they are not the only ones fitting tyres in town. I will pick up the tyres from their shop tomorrow myself and get them fitted elsewhere! I will also claim the money that I paid for balancing, fitting and home visit. Not impressed at all 😕. I hope their manager phones me tomorrow morning as discussed with the person (who sounded like a very nice bloke btw) on phone today or else I will be really unhappy. 👎🏻”

Helpful Report

Posted 5 years ago

“There called kwikfit but theres absolutely nothing quick about them”

Helpful Report

Posted 5 years ago

“Walking into Kwik Fit and seeing their staff wearing masks does make you think of Dick Turpin. As I pulled in with a nail embedded in my tyre, past experience told me what to expect. Previously, I had booked a basic oil change and was told that I needed new break pads just two weeks after my M.O.T made no mention of this. I didn't replace them for another 11,000 miles. On this occasion, I was told that you need 2 new tyres because you have flat spots and 'we're not that sort of place to send you out on tyres with flat spots'. I'm not convinced that the tyre with the nail couldn't be repaired but I didn't want to risk my alloy going elsewhere. I told them that one tyre would be enough. Next day, I was 4 miles up the road and my tyre warning light went off - it was the tyre I had said I wouldn't replace. I got out and looked at the tyre and it looked fine. Smelling a rat, I reset the tyre warning indicator and 150 miles later there have been no more alerts. These jokers appear to have stored the settings then let some air out of the tyre to trigger a warning. if you read reviews of what it is like to work there, workers complain of being forced to try and upsell to motorists. Terrible rip off company. Hopefully next time I get a puncture, I'm close to a more honest company.”

Helpful Report

Posted 5 years ago

“Booked in advance, informed them of type of car, tyres sizes, and requirement for two tyres to be fitted to front wheels, they put the car on a ramp, then told me they did not have the tyres in stock, total water of my time, very unhelpful staff”

Helpful Report

Posted 5 years ago

“Booked in a service and mot in strood kent took day off work absolute chaos cars everywhere with no parking and then was told we will try to get it done today if not maybe tomorrow very poor service will not be going back have four cars in our house so they have lost four customers.”

Helpful Report

Posted 5 years ago

“Totally incompetent!! I phoned to check if they could fix a puncture for my car tyre and was told to bring it in "no problems, we'll do it right away". I drove to the workshop and was told, when I arrived, that there would be at least a two hour wait before they could start on it!!! I couldn't wait that long and asked why I had been told to bring it right in. They denied that any staff member had said that, so I pressed redial on my phone, in front of the staff member, and the office phone rang with me on the other end!!! He got all defensive then and started saying they were "very busy" - no sign of an apology for wasting my time. I certainly won't be going back to Kwikfit Oldham!!”

Helpful Report

Posted 5 years ago

“complete cowboys my car had a puncture that wasn't repairable surprise surprise middle of the tread refused to repair because tyre was close to legal limit I asked them to take my car out and asked to get tyre blown up to which they refused to blow it up so had to blow my own tyre up decided to get a second opinion went to farmer auto care to find out the tyre was at 3.63 mm using a digital gauge took them 20 mins and a was back on the road puncture fixed for free avoid at all cost”

Helpful Report

Posted 5 years ago

“Purchased 4 hankook tyres for my van lasted me 3 months of that 4/5k miles. Thread bare and a whole on both front. Van fully checked no issues just terrible quality tyres !!! Asked for a response in writing and just keep phoning me !!!”

Helpful Report

Posted 5 years ago

“I paid for an MOT and wanted to cancel. They gave me a number to call for cancellation which I called and waited for HOURS with no reply. As no one was able to reply, I was unable to cancel which is very frustrating and unfair. I would not recommend them. Their online booking cancellation system does not work either. It feels like a scam to stop you from cancelling or moving your appointment.”

Kwik-Fit 1 star review on 24th August 2020

Helpful Report

Posted 5 years ago

“Booked hankook tyres, they fixed budget tyres. I lost my money. Fully cheating. I never recommend to anyone.”

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Posted 5 years ago

“Told me they had taken a shard of metal out of my tyre and I needed a £129 new tyre. Next day - my mot and service confirmed there was nothing wrong with my tyre . Scammers ??”

Helpful Report

Posted 5 years ago

“Not recommended, lied about puncture, said I needed a new tyre for £80, as there was a nail in the side wall of tyre, when asked to see nail, it was in fact was in the centre of tyre, independent garage repaired puncture for £15. Just felt they were lying and attempting to make unnecessary sale”

Helpful Report

Posted 5 years ago

“Brought a set of brand new tyres, 1.5 years later they’re threadbare and one developed a hole, phoned them up to report and was told the guarantee was only for 12 months. Total waste of money and time.”

Helpful Report

Posted 5 years ago

“The booking service on line does not interact with the technicians diaries so you can book and pay on line only to get a phone call the next day saying they won’t be coming. Great, especially when you’ve arranged a day off so as to be available at the time booked.”

Helpful Report

Posted 5 years ago

“Went to my local branch today, but got ignored by the only person that was there. He eventually came to find out what I was needing, but only when he was ready. Didn’t even have the courtesy to acknowledge that he had seen me there waiting. I know it’s strange times just now but you would think that firms should be bending over backwards to get some business.”

Helpful Report

Posted 5 years ago

“Just ripping people off left right & centre . Giving false information.and the price was unbelievable.so went to a different company on the advice off a friend.so I had one tyre .and a puncture repair which kwik fit said no . The man said just trying to sell you something the tyre is in excellent condition just a small hole .big? Kwik fit .I just saved £150.00 had excellent service and a cup of tea .Do Not Go There . support your independent garages and money in your pocket.”

Helpful Report

Posted 5 years ago

“Worst place (Hinckley KWIKFIT) i have come across; reported an exhaust fault, did not even raise car off the ground, just looked under bonnet. they couldn't be bothered because i told them i was not interested in other services the girl on reception had tried to push. As for a timed appointment, that's a joke, they think the customer has nothing better to do than watch them talking to each other. Total waste of time.”

Helpful Report

Posted 5 years ago

“car went in to have front brake pads done, they said discs need doing as well also need a new back tyre. so paid £295. but drove out without any brakes hardly working. took it back they said rear brake pipe is broke and leaking oil and they can do nothing about it.so had to drive home using handbrake. car went in fine everything good . came out of kwikfit very dangerous to drive.”

Helpful Report

Posted 5 years ago

“jacked up my car and damaged the jacking points and sill this was skegness kwik fit”

Helpful Report

Posted 5 years ago

Kwik-Fit is rated 3.0 based on 700 reviews