Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,262 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a refurbished laptop, it arrived well before estimated delivery date and it was in excellent condition. Very happy with my purchase.”

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Posted 3 years ago

“Great service and fast delivery”

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Posted 3 years ago

“The service provided by laptopsdirect was above and beyond what I expected. I ordered a Lenovo Duet Chromebook late on Saturday night, Easter bank holiday weekend. Although it said expected delivery was Tuesday I was now expecting it to arrive until the Wednesday due to the long weekend. My chromebook arrived as advised on the Tuesday morning very securely packed. The chromebook itself is excellent, especially for a refurbished unit. In fact, I am typing the review on it now. I certainly will be using laptopsdirect again.”

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Posted 3 years ago

“Excellent communication Speedy delivery”

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Posted 3 years ago

“Choice was good customer service was helpful and sorted sale and delivery”

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Posted 3 years ago

“Excellent service - bought a reconditioned laptop. Quick delivery and all set up for me to use! Thank you”

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Posted 3 years ago

“Very efficient, ordered one day came the next. Very happy with my new laptop.”

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Posted 3 years ago

“Awesome service as always from laptops direct, have bought several things and always been 100%”

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Posted 3 years ago

“Easy ordering, Great Customer service…even called me within minutes of ordering to clarify a couple of things. TV arrived exactly when they said it would. No damage. All as good as expected.”

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Posted 3 years ago

“Missing (UK-spec) power-supply immediately delivered, courier DHL however just tried to ram it in letterbox (!). Works AOK.”

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Posted 3 years ago

“Website easy to navigate, goods delivered as advertised. Despite paying for regular delivery the laptop was delivered the next day at the time specified by DPD.”

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Posted 3 years ago

“Very happy. Prompt service and happy to take back and credit goods which proved unsuitable.”

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Posted 3 years ago

“Good company with good customer care”

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Posted 3 years ago

“They were quick to answer my questions.”

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Posted 3 years ago

“Laptops Direct had everything we needed in stock unlike a large retail group ! The items were cheaper too and delivered the next day.”

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Posted 3 years ago

“I was very sceptical about ordering phone from an on line supplier. I needn't have been. The price very good, delivery time very good, delivery service from DPD very good, communication very good and the product was as described. Many thanks”

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Posted 3 years ago

“Had to return an item, customer service where very helpful and helped me with my issue.”

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Posted 3 years ago

“Fast efficient service. I ordered an Acer Laptop at what looks to be very competitive price and it was delivered next day”

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Posted 3 years ago

“Easy to use and very quick service”

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Posted 3 years ago

“laptop feels like a new machine”

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Posted 3 years ago

Laptops Direct is rated 4.3 based on 2,262 reviews