Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,172 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still happy - 3 minutes later”

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Posted 6 years ago

“Still happy - one minute later”

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Posted 6 years ago

“Arrived safely. Happy”

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Posted 6 years ago

“Delivered on time and in good condition”

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Posted 6 years ago

“Good value for money on laptop and shipped fast.”

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Posted 6 years ago

“accurate delivery time stated”

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Posted 6 years ago

“Good price product, kept me up to date on progress of the order and got it in a reasonable time frame.”

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Posted 6 years ago

“Brilliant sale on a really nice monitor, it arrived promptly and the box was completely undamaged.”

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Posted 6 years ago

“Surface Pro looks great, shipping bit problematic though.”

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Posted 6 years ago

“Bought a dummy CCTV that looks very realistic. One minor con is that it came without any instructions for dissasembling it to fit the battery. Managed ok though without. Very reasonably priced and quick delivery time.”

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Posted 6 years ago

“super quick service, product as described”

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Posted 6 years ago

“Great prices and brilliant customer service. Laptop was perfect, as described. Delivery was fast and efficient. Would recommend to everyone I know.”

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Posted 6 years ago

“Laptop was as described, minor scratch but otherwise perfect as description. Deliver was on the day stated.”

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Posted 6 years ago

“fast delivery with accurate predicted time of delivery”

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Posted 6 years ago

“You would have got five stars if you'd told me earlier in the buying process that there was an additional charge for delivery!”

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Posted 6 years ago

“Good price, good laptop, quick delivery”

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Posted 6 years ago

“Quick efficient service, did exactly what it said on the tin. Dpd delivered at the time they quoted”

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Posted 6 years ago

“Fast delivery. Laptop as described”

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Posted 6 years ago

“No problems with order and delivery but found the product I ordered nearly 30 quid cheaper two days later on another website.”

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Posted 6 years ago

“Excellent product at great price, precise delivery timeliness”

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Posted 6 years ago

Laptops Direct is rated 4.3 based on 2,172 reviews