Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,262 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Laptop in excellent condition and sent out straight away. Unfortunately the Click and Collect didn't work so well and I couldn't get it until late evening. Otherwise, I would definitely recommmend.”

Helpful Report

Posted 7 years ago

“I ordered a refurbished chrome book, and it arrived early, which I suppose could be a problem if you were e.g. going to be away. Everything seems fine. The only problem is that there was no manual /instruction book, and if you're starting from nearly scratch, as I am, it makes life a little difficult! I'm having to use my tablet to pull up the instructions on the Internet, and juggle the two machines! Otherwise, extremely good.”

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Posted 7 years ago

“Great value laptop delivered on time.”

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Posted 7 years ago

“Swann cctv good Servers”

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Posted 7 years ago

“I ordered a HP envy laptop that was listed as A1 condition. I have had an envoy before and loved the machine so i new exactly what i was getting with the i5 core with 8gb of ram and 360 gb ssd memory. I was a little nervous given the some of the other reviews as it was one of most expensive machines on the site. I didn’t pay for the express delivery as i was in no rush but it was delivered within 4 days which was great. I had read that some peoples products had turned up either damaged or the wrong product but no problems with mine. It was in its original box and packaging which was a little crumpled and taped closed but that didn’t bother me as the product description said that was the case. In the box was exactly as you would expect new from a shop. After a detailed search I couldn’t find a mark on the laptop and if the box haven’t been a bit dented, you would think it was new. Very happy with the purchase and for the money it represents fantastic value given its over £1,000 new.”

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Posted 7 years ago

“Happy with service and delivery. The product description could be better. Doesn’t actually say new item or single/dual sim not listed.”

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Posted 8 years ago

“International order to 🇫🇷. Ordered on a Friday, arrived Tuesday 👍”

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Posted 8 years ago

“Prompt delivery and good quality product”

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Posted 8 years ago

“Nice laptop dispatched and delivered next day. Really happy with service todate.”

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Posted 8 years ago

“I am satisfied with the service received. The delivery was fast and the charger has been working well.”

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Posted 8 years ago

“The website was very informative. The monitor was as described although it didn't come with an HDMI cable and didn't say it didn't come with it on the website. When I queried it with Customer Service they just said no it didn't. Better clarity on website needed. I paid for a designated time but they were half an hour late which made me late for an appointment. The guy didn't seem that bothered but I was!”

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Posted 8 years ago

“Having read reviews I did not know what to expect and was not happy that no landline number provided (hence minus one star). That said the DPD Delivery time slot of one hour was fine and worked. I ordered a Lenovo All in One which appeared to have wireless mouse and keyboard, but in box was wired Lenovo mouse and keyboard. I used online service to contact Laptops Direct and helpful service offered to post wireless items to me. I accepted that. I realise everyone will have different experiences but mine was fine especially lady who dealt with me using online service.”

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Posted 8 years ago

“Arrived on time, good product at a good price.”

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Posted 8 years ago

“Simple and easy. Made online buying very convenient. The product was cheaper compared to other sellers”

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Posted 8 years ago

“Still happy - 3 minutes later”

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Posted 8 years ago

“Still happy - one minute later”

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Posted 8 years ago

“Arrived safely. Happy”

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Posted 8 years ago

“Delivered on time and in good condition”

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Posted 8 years ago

“Good value for money on laptop and shipped fast.”

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Posted 8 years ago

“accurate delivery time stated”

Helpful Report

Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,262 reviews