Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou happy with the service”

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Posted 7 years ago

“Great service with no problems”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Fast efficient derive all round, competitive prices. Delivery person was great”

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Posted 7 years ago

“fast efficient service”

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Posted 7 years ago

“Very prompt delivery, well before advised time scale”

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Posted 7 years ago

“The service from you was excellent and fast the product from you was a lot cheaper from you than anyone else. I have already been recommending you to so many people.”

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Posted 7 years ago

“Cannot fault at all”

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Posted 7 years ago

“Good friendly customer service. Best prices. Products delivered as described. Would recommend. Thank you.”

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Posted 7 years ago

“Finally!!! a computer that matches my IQ??? Only joking... This fantastic laptop supplied by the Wizards at Laptops Direct is brilliant, Half the time I have no idea how this HP 250 G6 i7 laptop does the things it does, the other half of the time I've no idea why it does em! But Laptops Direct know and advised me "this was the one I needed" and by golly they were right... New Fan [Matlock]”

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Posted 7 years ago

“You didn't. You used Parcel Farce who are unable to supply us with a next day service because they are poorly organised. We receive deliveries from most couriers every day and Parcel Farce are the only ones that have an excuse 80%+ of the time. Had i known you used Parcel Farce I wouldn't have ordered from you.”

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Posted 7 years ago

“I bought my new laptop for a particular task, which has not yet started. When I have begun to use this PC I will respond more fully. Peter Chapman”

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Posted 7 years ago

“Cheapest prices around for the most part and never had any problem with the service.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“good service considering Easter weekend”

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Posted 7 years ago

“Delivery was on time, extremely happy with the product”

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Posted 7 years ago

“Didn't send out a proper VAT invoice.”

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Posted 7 years ago

“It should be made CLEARER in regards to the box contents, what it will and won't come with. The after care was dismissive. Love my product but it sold itself. Room for improvement.”

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Posted 7 years ago

“Really good service and good producto. Ticked all the boxes.”

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Posted 7 years ago

“purchased a mobile phone at a good price and delivery was good came early then predicted have bought from laptop direct before and always good service and price”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews