Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Bought an A1 refurbished Lenovo Thinkpad; product was in perfect condition. Received within 24 hours of purchase with excellent communications throughout. Would never hesitate to buy from Laptops Direct.”

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Posted 7 years ago

“Great Range available. Competitive prices fast delivery”

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Posted 7 years ago

“Fast, efficient, goods exactly as described.”

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Posted 7 years ago

“great website excellent service and ten days early delivery. what more could I want?”

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Posted 7 years ago

“Had the product I wanted in stock ready for delivery”

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Posted 7 years ago

“Fantastic service. Will recommend to my friends.”

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Posted 7 years ago

“HP14 bk069sa 'refurbished' (but actually brand new) arrived promptly and was easy to set up. A bargain at half the price Currys were charging.”

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Posted 7 years ago

“Had wat i wanted in stock at a great price and had it in 2 days am glad I stumbled upon them while browsing ,would buy from them again”

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Posted 7 years ago

“An excellent service and very prompt delivery. Thank you and I look forward to visiting again for more goodies!”

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Posted 7 years ago

“Prompt delivery. Phone in good condition and working order.Would recommend company to others.”

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Posted 7 years ago

“Great service, goods arrived as promised.”

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Posted 7 years ago

“Excellent sales support and customer service: they phoned (on a Sunday!) to double-check a slightly complicated order. Impressive.”

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Posted 7 years ago

“Excellent price, fine product, safely delivered, thank you.”

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Posted 7 years ago

“Delivered on time. All specs as requested. No problems and good responses for questions or help in choosing laptop. Battery life good about 6 plus hours.”

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Posted 7 years ago

“Excellent price for a new MacBook, the box was damaged and the laptop itself is in excellent condition. The service was great and I am delighted.”

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Posted 7 years ago

“I bought this Laptop for my Daughter who has come back from Australia she is very pleased with it.and of course I bought mine from you originally we are both very pleased. With our units Thank you mr Michael Chapman.”

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Posted 7 years ago

“Eventually items arrived!”

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Posted 7 years ago

“So Easy to buy, great tablet (was likely ex display) at a bargain) easy online tracking and loved DPD hour slot.”

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Posted 7 years ago

“The delivery came on time and once I got the laptop setup everything worked as it should. More than happy to recommend this laptop and laptop direct services.”

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Posted 7 years ago

“Excellent Service, Fast delivery. Excellent communications.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews