Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Missold a pc. Had to return it at my expense. Took an age to be refunded.”

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Posted 7 years ago

“Reconditioned 4k monitor arrived within one working day, kept informed of expected delivery. Works fine. Can't speak for returns/service but ordering and delivery were good.”

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Posted 7 years ago

“I had to wait a while for the laptop but did get notification when it was sent out for delivery.”

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Posted 7 years ago

“Good price & prompt delivery”

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Posted 7 years ago

“Easy to navigate website, located product required very quickly, ordered online and delivered to Spain within the time frame mentioned, very Happy Customer and will definitely use Laptops Direct again.”

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Posted 7 years ago

“ordering easy and quick delivery”

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Posted 7 years ago

“Laptops Direct are great - we have purchased 3 computers and all have been at great prices with excellent delivery service. I would definitely recommend.”

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Posted 7 years ago

“Ordered my laptop which arrived 2 days later. Great service very easy to use.”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

“Cheaper than the Apple store”

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Posted 7 years ago

“Good value, great stuff.”

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Posted 7 years ago

“First class laptop at a great price.”

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Posted 7 years ago

“Laptops Direct, are brilliant, would recommend and use again,”

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Posted 7 years ago

“sound volum poor Service good”

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Posted 7 years ago

“The laptop was very competitively priced and arrived well within the maximum quoted period.”

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Posted 7 years ago

“Excellent fast service. Item arrived well-packaged.”

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Posted 7 years ago

“Efficient and easy to order.”

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Posted 7 years ago

“Prompt efficient service and the VAT receipt was sent without having to chase”

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Posted 7 years ago

“Great customer service from start to finish”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews