Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,217 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick efficient service”

Helpful Report

Posted 7 years ago

“No problems with order and delivery but found the product I ordered nearly 30 quid cheaper two days later on another website.”

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Posted 7 years ago

“Great service and product. Thanks”

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Posted 7 years ago

“Laptop was in such good condition it could be new. Was amazed at the incredibly quick delivery. Definitely recommend.”

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Posted 7 years ago

“Great website layout. Good price. Laptop delivered next day and is exactly as described.”

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Posted 7 years ago

“Ordered a pc gaming chair after another site let me down with their ridiculous policies. Not only was laptop direct cheaper but I essentially got free next day delivery by signing up for a trial of Which? Product arrived and as described. Very happy!”

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Posted 7 years ago

“Bought HP Pavilion Power 580-100na Core i5 computer: Easy to see product description in full, online help was thorough and pleasant when I needed to ask questions, great price and easy to purchase. The computer was delivered next day. Well packaged and very easy to set up. Absolutely delighted with every aspect of this transaction. Well recommended. The computer itself is very powerful and easily copes with Fortnite, Rainbow 6 Siege, CS Go, Fifa 18, etc on best settings. My son is one big smile. Typical top quality HP computer.”

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Posted 7 years ago

“First thing i have to say is i made the error of buying a new ACER HD monitor from a well known high street store and when i got it home it had been used so i returned it and went back to looking for one on line, and laptop direct were the best i found and trust me me i looked at a lot of sites, they had the best prices i saved £30 on my purchase, also the site was really easy to use, i am only writing this to save anyone else wasting there time looking around, just go straight to laptops direct 10 out of 10”

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Posted 7 years ago

“Remarkable service. Best price I found for Swann CCTV. Kind and courteous purchasing on the telephone. Next day delivery. Slick and faultless.”

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Posted 7 years ago

“Refurbished device, good price, swift delivery”

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Posted 7 years ago

“Excellent product at great price, precise delivery timeliness”

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Posted 7 years ago

“Missold a pc. Had to return it at my expense. Took an age to be refunded.”

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Posted 7 years ago

“Reconditioned 4k monitor arrived within one working day, kept informed of expected delivery. Works fine. Can't speak for returns/service but ordering and delivery were good.”

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Posted 7 years ago

“I had to wait a while for the laptop but did get notification when it was sent out for delivery.”

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Posted 7 years ago

“Good price & prompt delivery”

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Posted 7 years ago

“Easy to navigate website, located product required very quickly, ordered online and delivered to Spain within the time frame mentioned, very Happy Customer and will definitely use Laptops Direct again.”

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Posted 7 years ago

“ordering easy and quick delivery”

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Posted 7 years ago

“Laptops Direct are great - we have purchased 3 computers and all have been at great prices with excellent delivery service. I would definitely recommend.”

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Posted 7 years ago

“Ordered my laptop which arrived 2 days later. Great service very easy to use.”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,217 reviews