Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“I always get good advice and good service”

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Posted 7 years ago

“No problems at all easy transaction arrived before lunch the following day via Fedx”

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Posted 7 years ago

“Good response, advice and delivery. Thanks”

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Posted 7 years ago

“Service was very fast and the product was a described”

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Posted 7 years ago

“Great service and fantastic price !”

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Posted 7 years ago

“Quick efficient service, did exactly what it said on the tin. Dpd delivered at the time they quoted”

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Posted 7 years ago

“Fast delivery. Laptop as described”

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Posted 7 years ago

“great price great laptop a very happy birthday girl”

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Posted 7 years ago

“Great service, efficient delivery by DPD”

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Posted 7 years ago

“Quick efficient service”

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Posted 7 years ago

“No problems with order and delivery but found the product I ordered nearly 30 quid cheaper two days later on another website.”

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Posted 7 years ago

“Great service and product. Thanks”

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Posted 7 years ago

“Laptop was in such good condition it could be new. Was amazed at the incredibly quick delivery. Definitely recommend.”

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Posted 7 years ago

“Great website layout. Good price. Laptop delivered next day and is exactly as described.”

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Posted 7 years ago

“Ordered a pc gaming chair after another site let me down with their ridiculous policies. Not only was laptop direct cheaper but I essentially got free next day delivery by signing up for a trial of Which? Product arrived and as described. Very happy!”

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Posted 7 years ago

“Bought HP Pavilion Power 580-100na Core i5 computer: Easy to see product description in full, online help was thorough and pleasant when I needed to ask questions, great price and easy to purchase. The computer was delivered next day. Well packaged and very easy to set up. Absolutely delighted with every aspect of this transaction. Well recommended. The computer itself is very powerful and easily copes with Fortnite, Rainbow 6 Siege, CS Go, Fifa 18, etc on best settings. My son is one big smile. Typical top quality HP computer.”

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Posted 7 years ago

“First thing i have to say is i made the error of buying a new ACER HD monitor from a well known high street store and when i got it home it had been used so i returned it and went back to looking for one on line, and laptop direct were the best i found and trust me me i looked at a lot of sites, they had the best prices i saved £30 on my purchase, also the site was really easy to use, i am only writing this to save anyone else wasting there time looking around, just go straight to laptops direct 10 out of 10”

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Posted 7 years ago

“Remarkable service. Best price I found for Swann CCTV. Kind and courteous purchasing on the telephone. Next day delivery. Slick and faultless.”

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Posted 7 years ago

“Refurbished device, good price, swift delivery”

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Posted 7 years ago

“Excellent product at great price, precise delivery timeliness”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews