Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,217 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Product as described and arrived promptly”

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Posted 7 years ago

“All good & promptly delivered”

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Posted 7 years ago

“I paid extra to have my item delivered next day on a Saturday as I had an urgent need for it for work. 7 days later there is no sign of my order. Unimpressed is an understatement.”

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Posted 7 years ago

“Couldn't be happier with the service provided. Ordered a laptop at 9pm on a Friday evening, it was with me at 3pm on the Saturday. The laptop itself was in perfect condition for a reconditioned machine. I was expecting at least a couple of scuffs to justify the low price, but it arrived as if new out of the box.”

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Posted 7 years ago

“Brilliant sale on a really nice monitor, it arrived promptly and the box was completely undamaged.”

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Posted 7 years ago

“Surface Pro looks great, shipping bit problematic though.”

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Posted 7 years ago

“My experience with Laptops Direct was great. I ordered a refurbish Acer 14 Chromebook and it came in excellent condition, at a good price, in very good time. I'm very happy and would order from them again.”

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Posted 7 years ago

“Good prices and delivery times but my refurbished laptop came in a worse condition than my 10 year old laptop! Box also very tatty so no good for getting.”

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Posted 7 years ago

“delivery time & price”

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Posted 7 years ago

“Rubbish laptop, painfully slow”

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Posted 7 years ago

“Bought a dummy CCTV that looks very realistic. One minor con is that it came without any instructions for dissasembling it to fit the battery. Managed ok though without. Very reasonably priced and quick delivery time.”

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Posted 7 years ago

“Easy purchase online, great price and delivered quicker then expected. The quality is excellent for a graded phone.”

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Posted 7 years ago

“I was very happy. Received a warning from this site that laptopsdirect might be cherry picking who they ask to leave review, but I have no complaints at all in my two transactions. Good prices and products, plus prompt delivery.”

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Posted 7 years ago

“Good price : good product : good delivery to France”

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Posted 7 years ago

“Pristine laptop, which is perfect!!! delivery very fast! I would strongly recommend this company.”

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Posted 7 years ago

“super quick service, product as described”

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Posted 7 years ago

“Great prices and brilliant customer service. Laptop was perfect, as described. Delivery was fast and efficient. Would recommend to everyone I know.”

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Posted 7 years ago

“Laptop was as described, minor scratch but otherwise perfect as description. Deliver was on the day stated.”

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Posted 7 years ago

“fast delivery with accurate predicted time of delivery”

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Posted 7 years ago

“Great choice, good prices, fast delivery. Will recommend to colleagues and friends without hesitation.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,217 reviews