Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,217 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I give you 5 stars will you stop sending emails to ask ‘how we done’ ?”

Helpful Report

Posted 7 years ago

“Still happy - 3 minutes later”

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Posted 7 years ago

“Still happy - one minute later”

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Posted 7 years ago

“Arrived safely. Happy”

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Posted 7 years ago

“Delivered on time and in good condition”

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Posted 7 years ago

“Quick with delivery very good prices”

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Posted 7 years ago

“Laptop arrived very quickly and was as described - in fact it was in much better condition than I expected for the price, so I'm very pleased with my purchase.”

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Posted 7 years ago

“Good value for money on laptop and shipped fast.”

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Posted 7 years ago

“Having ordered 2 cheaper replacement batteries from other companies which didn't work I decided to order from laptops direct. I had bought from this company before and was pleased with the service. This was a more expensive battery but definitely worth the money and I'm pleased to say it's still working.”

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Posted 7 years ago

“Really pleased with purchase and prompt service.”

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Posted 7 years ago

“VERY competitive and RAPID delivery!!”

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Posted 7 years ago

“accurate delivery time stated”

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Posted 7 years ago

“Good price and quick delivery. .problem with phone options at the start if you want a phone”

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Posted 7 years ago

“Received very quickly and very pleased with good”

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Posted 7 years ago

“Received my order in a speedy time. Product was cheaper with Laptops direct as well!”

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Posted 7 years ago

“friendly quick service. refurbed laptop bought working great.”

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Posted 7 years ago

“Quick delivery as outlined when I mad eth e order. Cheapest Monitor around and when arrived it's great.”

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Posted 7 years ago

“Good price, product is very good as described. Delivered promptly.”

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Posted 7 years ago

“Quick delivery and genuine product.”

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Posted 7 years ago

“Good price product, kept me up to date on progress of the order and got it in a reasonable time frame.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,217 reviews