Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,263 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Delivered promptly and item just as described, no complaints so far aha”

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Posted 8 years ago

“I am satisfied with the service received. The delivery was fast and the charger has been working well.”

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Posted 8 years ago

“The website was very informative. The monitor was as described although it didn't come with an HDMI cable and didn't say it didn't come with it on the website. When I queried it with Customer Service they just said no it didn't. Better clarity on website needed. I paid for a designated time but they were half an hour late which made me late for an appointment. The guy didn't seem that bothered but I was!”

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Posted 8 years ago

“Ordered the laptop and it was delivered promptly. Very happy”

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Posted 8 years ago

“Item as described. Fantastically quick service. Highly recommended.”

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Posted 8 years ago

“Quick service”

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Posted 8 years ago

“Excellent service, easy to order and product arrived as stated.”

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Posted 8 years ago

“Great product, great price, quick delivery. What more do you want?”

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Posted 8 years ago

“only place I could get laptop with DVD drive. Good price Very pleased”

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Posted 8 years ago

“Laptops Direct fulfilled the order as requested and, when speaking with them by telephone, courteous and efficient conversations were held. However, although I sent an e-message to them with details about my delivery address, no reply was received and, when I rang them to request delivery to a specified recipient should I not be available, they were unable to help other than to say that the Courier Service would be able to help. The courier service did not provide me with an option for a neighbour to sign for my delivery in the event of my unavailability and that was not helpful to me - or, I suggest, to the courier company.”

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Posted 8 years ago

“Super fast delivery! Was in no hurry for my order so chose the free delivery option and it arrived far earlier than expected...thank you!”

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Posted 8 years ago

“Having read reviews I did not know what to expect and was not happy that no landline number provided (hence minus one star). That said the DPD Delivery time slot of one hour was fine and worked. I ordered a Lenovo All in One which appeared to have wireless mouse and keyboard, but in box was wired Lenovo mouse and keyboard. I used online service to contact Laptops Direct and helpful service offered to post wireless items to me. I accepted that. I realise everyone will have different experiences but mine was fine especially lady who dealt with me using online service.”

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Posted 8 years ago

“My Lenovo laptop arrived on time as per e mail in perfect condition. The staff were curtious. What more can I say, great service.”

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Posted 8 years ago

“Ordered in an evening & delivered next day. Fantastic!”

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Posted 8 years ago

“I bought several compatible cctv cameras for an existing system at a fraction of the cost of the brand make! The cameras arrived the next day, excellent service and all working!”

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Posted 8 years ago

“Very fast delivery and an excellent laptop as described.”

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Posted 8 years ago

“Arrived on time, good product at a good price.”

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Posted 8 years ago

“Excellent service and a great price.”

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Posted 8 years ago

“Notification updates and courier were prompt,products were well packaged .tablets are in good working order just as good as new and value for money items as described.very pleased with service from both parties ,on the basis of these facts would recommend dealing this company in the future many thanks.”

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Posted 8 years ago

“Simple and easy. Made online buying very convenient. The product was cheaper compared to other sellers”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,263 reviews