Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“The service was very nice and quick”

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Posted 7 years ago

“I ordered a refurbished HP laptop, which was delivered on time the next day. I am very happy with my laptop. I would highly recommend a good quality (i.e. A1) refurbished model, as it will save you a lot of money when comparing it to a new model from a High Street store. Would definitely use Laptops Direct again.”

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Posted 7 years ago

“Ordered 7pm , came by 1pm the next day. Amazing fast service, would use this company again.”

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Posted 7 years ago

“Fast service, no frills, great product”

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Posted 7 years ago

“So far so good. Good price. Very fast”

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Posted 7 years ago

“Sent my delivery on time the next day was really happy with the service”

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Posted 7 years ago

“Quick, easy and cheap”

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Posted 7 years ago

“Shopped around and they were the best price. Went for standard (free) delivery and it arrived in 2 days! Great deal and service.”

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Posted 7 years ago

“Service very good, product came on time and as ordered. However, my poor score is for the 12 emails i have received in the space of 4 hours asking for feedback!?!?!?! 1 email was enough thanks”

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Posted 7 years ago

“If I give you 5 stars will you stop sending emails to ask ‘how we done’ ?”

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Posted 7 years ago

“Still happy - 3 minutes later”

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Posted 7 years ago

“Still happy - one minute later”

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Posted 7 years ago

“Arrived safely. Happy”

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Posted 7 years ago

“Delivered on time and in good condition”

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Posted 7 years ago

“Quick with delivery very good prices”

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Posted 7 years ago

“Laptop arrived very quickly and was as described - in fact it was in much better condition than I expected for the price, so I'm very pleased with my purchase.”

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Posted 7 years ago

“Good value for money on laptop and shipped fast.”

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Posted 7 years ago

“Having ordered 2 cheaper replacement batteries from other companies which didn't work I decided to order from laptops direct. I had bought from this company before and was pleased with the service. This was a more expensive battery but definitely worth the money and I'm pleased to say it's still working.”

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Posted 7 years ago

“Really pleased with purchase and prompt service.”

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Posted 7 years ago

“VERY competitive and RAPID delivery!!”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews