Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,217 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After two purchases in a different companythat couldn't have been worse, the 3rd laptop bought in the same month was definitively a reward. This was my first purchase in Laptops Direct and I couldn't be happier. The laptop is flawless, looks new, feels new and the price wasn't as new. The first two days were a search for something wrong, "for this price must have something" I thought. It doesn't. Looks even better than on the photos, it was by far one of my best buys ever. Thanks Laptops Directs, this was my first time and I more than confident to buy again and advice my friends into it.”

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Posted 7 years ago

“Thank you very much”

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Posted 7 years ago

“Great service, would highly recommend”

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Posted 7 years ago

“Fantastic service. Refurbished phone purchased, delivered the next day and kept informed from purchase to delivery. Would highly recommend”

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Posted 7 years ago

“Fast delivery, as promised.”

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Posted 7 years ago

“Got my Mac really easily and wel delivered”

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Posted 7 years ago

“Prompt delivery and good quality product”

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Posted 7 years ago

“Cant fault the service. Phone was cheaper than other online stores i looked at. Ross was really helpful and patient and my phone came next day as promise happy customers”

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Posted 7 years ago

“Good price, poor courier, sluggish customer care. Look elsewhere.”

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Posted 7 years ago

“Super quick, ordered Thurs afternoon and received on Friday. Thank you”

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Posted 7 years ago

“Dispatched promptly to NI, very well packaged. Great price, no issues”

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Posted 7 years ago

“Nice laptop dispatched and delivered next day. Really happy with service todate.”

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Posted 7 years ago

“Excellent item as described well packaged and delivered on time.”

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Posted 7 years ago

“Great product, light and easily transportable. Have only used it for a couple of days now but so far it has met my requirements very well”

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Posted 7 years ago

“Delivered promptly and item just as described, no complaints so far aha”

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Posted 7 years ago

“I am satisfied with the service received. The delivery was fast and the charger has been working well.”

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Posted 7 years ago

“The website was very informative. The monitor was as described although it didn't come with an HDMI cable and didn't say it didn't come with it on the website. When I queried it with Customer Service they just said no it didn't. Better clarity on website needed. I paid for a designated time but they were half an hour late which made me late for an appointment. The guy didn't seem that bothered but I was!”

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Posted 7 years ago

“Ordered the laptop and it was delivered promptly. Very happy”

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Posted 7 years ago

“Item as described. Fantastically quick service. Highly recommended.”

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Posted 7 years ago

“Quick service”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,217 reviews