Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Excellent service and a great price.”

Helpful Report

Posted 7 years ago

“Notification updates and courier were prompt,products were well packaged .tablets are in good working order just as good as new and value for money items as described.very pleased with service from both parties ,on the basis of these facts would recommend dealing this company in the future many thanks.”

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Posted 7 years ago

“Simple and easy. Made online buying very convenient. The product was cheaper compared to other sellers”

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Posted 7 years ago

“Great price for the spec of laptop. I chose the 5 day delivery but it was ready in just 2 days.”

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Posted 7 years ago

“Got phone in 2 days. Excellent.”

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Posted 7 years ago

“Great pc and fast service”

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Posted 7 years ago

“From order to delivery was very good. They keep you informed throughout and delivery was very as well. My laptop bag is just right thanks”

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Posted 7 years ago

“Good customer service, fast despatch and packed well.”

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Posted 7 years ago

“Good product at a competitive price, delivery fast.”

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Posted 7 years ago

“Great laptop, very quick delivery. A1 grade laptop completely as described, as new, no issue with it at all.”

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Posted 7 years ago

“The product arrived much quicker than expected and has proved extremely efficient and good.”

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Posted 7 years ago

“Great customer care 😊”

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Posted 7 years ago

“Great product. Great price. Delivered on time. Will def use again.”

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Posted 7 years ago

“Great service. Started on chat system then they called to take phone order so I could meet next day delivery deadline. Lenovo ideapad bought. Good machine at a great price.”

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Posted 7 years ago

“Superb service from start of order to delivery. Ordered an A2 MacBook with Touchbar and it arrived in a slightly beat up box but the laptop was new inside. Great price will happily order again when needed.”

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Posted 7 years ago

“Speedy service, availability of A1 products. I am retired so it is great to have a product which is not so complicated as Windows. I no longer need all that power.”

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Posted 7 years ago

“Great laptop Great service”

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Posted 7 years ago

“Product OK but delivering over DPD Rubbish didn't come to my place at all..although text me later on sorry we missed you.. :(I was in whole Day bunch of morons :(”

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Posted 7 years ago

“did exactly what they said”

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Posted 7 years ago

“Good range of products, competitive prices, easy order process and fast delivery.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews