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Leonard Truck Outfitters Reviews

4.3 Rating 1,066 Reviews
80 %
of reviewers recommend Leonard Truck Outfitters
4.3
Based on 1,066 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Leonard Truck Outfitters Reviews

About Leonard Truck Outfitters:

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.

Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.

Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

Write Your review

Anonymous
Anonymous  // 01/01/2019
I was very disappointed in my experience. I purchased a specific truck cover that had a rebate sign attached to it and was told I would get a rebate which influenced my decision. The company said that my cover did not qualify and the store told me there was nothing they could do about it. I also purchased a bull bar and was told I could mount a winch on it and after installation I requested a winch and was told that was not an option. I asked to return it and they scheduled me to drop off my truck but after leaving they called and offered me a 200 credit on my Lendmark account which 2 months later is still not applied. At the same time, I purchased a light bar and after they installed it the brake light did not light up and they said they would replace it with another one which is now mounted crooked. I really thought with over 55 years of truck accessories experience that Leonard would be a good company to do business with. I was terribly mistaken, and have yet to receive a return phone call about the credit to my account or any kind of resolution for the multiple misleading tactics which influenced my decision to make the purchases I did. If the staff had been honest, or knowledgeable, upfront I could have made a better informed decision at the appropriate time and saved much grief and regret for choosing Leonard. Hopefully something positive will happen soon and I will not have to speak so negatively of them every time someone asks me about my truck. Clayton Ballard 704 526 8829
Helpful Report
(118) - Posted 5 years ago
Great service and installation of the truck bed cover.
Helpful Report
(661) - Posted 5 years ago
Great service from beginning to end. Highly recommend Leonard to all! Thank you.
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(110) - Posted 5 years ago
We purchased about 20 Leonard buildings for our storage business. We were very impressed with the construction and quality of each building. We will be purchasing more buildings in the future.
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(119) - Posted 5 years ago
Heat Needed in Showroom.
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(660) - Posted 5 years ago
the bed cover I purchased is awesome and I'm very pleased with it
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(238) - Posted 5 years ago
Overall service was very good. Interaction with sales personnel was very pleasant and were very helpful. Had some minor leakage past the seal on the truck cap following the initial installation. Took the truck back and the cap was reset on the seal and no further leakage. Very satisfied with the service and treatment.
Helpful Report
(235) - Posted 5 years ago
Everyone I encounter was so helpful, professional and patient!!
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(121) - Posted 5 years ago
Leonard's is the best place to get truck accessories. These guys have anything you want for just about any model, and prices are reasonable. Don and his crew in the James City location are very helpful and knowledgeable about their products. Highly recommended.
Helpful Report
(115) - Posted 5 years ago
We love our 4’x4’ Chicken Coop... perfect size for our 7 Laying Hens. It’s well built and the salesman in Columbia SC was very helpful. We are hoping to upgrade to the bigger coop next year. Thanks for the great product!!!
Helpful Report
(234) - Posted 5 years ago
Very good customer service. Salesmen help me choose exactly what I needed. And at a good price.
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(228) - Posted 5 years ago
Quick, attentive, polite and knowledgeable. Can’t ask for more than that. Would definitely shop there again.
Helpful Report
(124) - Posted 5 years ago
Great people, great service.
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(115) - Posted 5 years ago
Pretty average place in florence to by trailer from
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(235) - Posted 5 years ago
I appreciate that I was shown how to operate the bed cover and they answered all my questions before I left.
Helpful Report
(234) - Posted 5 years ago
Excellent Service!
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(660) - Posted 5 years ago
I received amazing service would buy from them again I would also recommend to all my friends
Helpful Report
(121) - Posted 5 years ago
Very happy with the staff. I had ordered truck accessories online from another retailer. These parts did not workout as well as hoped. So I decided to go to Leonard instead. My advice, pay a little more for the expertise and have things done right the first time.
Helpful Report
(104) - Posted 5 years ago
I had a ladder installed and a tool box. The ladder rack bolts were not all tightened so I did it myself when I got home. After a few months the tool box exterior is wearing off, fading or something
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(125) - Posted 5 years ago
Great topper, great service
Helpful Report
(118) - Posted 5 years ago
Leonard Truck Outfitters is rated 4.3 based on 1,066 reviews