Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 999 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 20th December 2025

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was outstanding service with all the staff shortages to get the bikes to Noosa so fast , very much appreciated. The bikes were easy to put together under precise instructions from our distributor. Thanks so much , we are really enjoying the bikes. Thank you .”

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Posted 3 years ago

“I bought the Das Kit for my Prague .postage was fast and the unit had made the bike more of a joy to ride .thanks guys”

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Posted 3 years ago

“Packaging was excellent and Delivery was early.”

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Posted 3 years ago

“Not too bad, but it different with previous version”

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Posted 3 years ago

“the wheel i got was super beefy very impressed every time ive delt with leon ive been very happy with what i get totaly recomend them”

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Posted 3 years ago

“I needed a new spoke and was delighted to find a replacement spoke on your easy-to-navigate website. Cheers!!!”

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Posted 3 years ago

“Great customer service, prompt and easy delivery, will be gladly buying more from them. Their knowledge of electric bikes is explained in a clear and concise manner with the customers needs focussed on.”

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Posted 3 years ago

“Horrible shipping, besides that, all good.”

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Posted 3 years ago

“I placed order on the 6 Jan 2022 it now 22 Jan 2022 and it still hasn't arrived. Was told to wait. It should turn up sometime so I can't really write. Our review as I don't have it. And not sure when it will turn up or If it will turn up.”

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Posted 3 years ago

“I am very pleased with the communication and the speed of receiving my new electric bike. It was well package and easy to assemble. Thank you”

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Posted 3 years ago

“I purchased the Milano plus, it’s brilliant. I did need some help adjusting the gears from a friend but everything else I was able to do myself. Very pleased with purchase and hassle free buying from Leon cycles. Would definitely recommend.”

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Posted 3 years ago

“Easy to order online, delivered in a fast time. This is the second bike we have purchased from Leons and the bike performs great.”

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Posted 3 years ago

“In the past couple of weeks I have purchased an NCM Prague e-mountain bike & a 26-700C rear mudguard. Both purchases were delivered promptly (& free in the case of the bike) & were exactly as advertised in terms of quality, condition & spec. The bike is my first e-bike & I'm very impressed with it. It seems solidly built & runs great. Apart from a few minor adjustments during assembly everything seems to work as it should & so far it has given trouble free operation. The mudguard was easy to fit & works well. The bile was purchased for my wife, but we are both so impressed with it that we're considering buying a second one for me. Overall very happy with Leon Cycle service & product quality.”

Leon Cycle Australia and New Zealand 5 star review on 19th January 2022

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Posted 3 years ago

“I've only had the bike for a short time and this is my first electric bike so I cannot profess extensive expertise. What I can say is that I got the bike within a couple of weeks and it was very easy to setup. Performance seems to be good and build quality seems to exceed the price point.”

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Posted 3 years ago

“Really happy with my new bike. Went together easily and a very high quality comfortable bike 🏍 to ride. Great battery life for my need simplistic use. Girst ride eas awesome can't fault it. Definitely recommended Leon cycles. Terrific customer service and follow up.”

Leon Cycle Australia and New Zealand 5 star review on 15th January 2022

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“I purchased an e-bike on 31/12/21 which was meant to be delivered by 10/1/22 but is now 4 days late. I requested updates in respect to delivery but was not given any definite response. I am moving houses within the week so I requested to cancel the order but now it seems the support team is ignoring my emails.”

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Posted 3 years ago

“Et-cycle f720 Delivery was fast. Front sprocket was bent, sent in a complaint and recieved a new part and sprocket removal tool quick smart delivered free of charge. Great service would reccomend!”

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Posted 4 years ago

“I've asked multiple times for the nipple that goes with the spoke. Have received spokes on 2 occasions but still no nipple to install and repair my bike. My bicyle is now broke for 2 months with no solution in sight.”

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Posted 4 years ago

“Purchased a Milano Plus over the Xmas break and it arrived within five days was really easy to assemble and I'm pleased with the quality and riding experience so far This would be an even better bike if it was fitted with the Moscow wheel tyre combo making it a x City bike& raise the bottle holder”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 999 reviews