Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 913 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy from start to finish”

Helpful Report

Posted 4 years ago

“received my moscow ebike this week ,Bike packaged very nice ,simple assembly and am extremely happy with the bike !!!”

Helpful Report

Posted 4 years ago

“Had an issue, called and the sevice was outstanding. Not only was Shane very understanding and knowledgeable he sent a replacement part out to me immediately. Very good service, thankyou.”

Helpful Report

Posted 4 years ago

“Very good to deal with and helpful. Downside; Trying to reach them on the phone is a challenge. Very pleased with the cycle I purchased and freight service was a positive out come.”

Helpful Report

Posted 4 years ago

“All is good no problems with the product I received”

Helpful Report

Posted 4 years ago

“I needed a new battery as mine failed and had sadly gone out of warranty. Communications were good and prompt, very helpful and new battery received quickly. Let us hope ths one lasts longer.”

Helpful Report

Posted 4 years ago

“Sale of the bike went well, can't say the same for delivery, gave been told it will be another week. Not good enough,heaven forbid I only live an hours drive away, should have went and collected it myself. There goes my plans for the weekend. Not a happy chappy.”

Helpful Report

Posted 4 years ago

“The sale of the bike went well, can't say the same about delivery, when I rang the company about the tracking number not being available i was informed that the bike would be another week, not good enough Leoncycle, heaven forbid i only live an hours drive away.”

Helpful Report

Posted 4 years ago

“Haven't received my bike yet. It was meant to arrive on the 9th”

Helpful Report

Posted 4 years ago

“Just fabulous. Thank you Shane!”

Helpful Report

Posted 4 years ago

“Wheel spokes keep breaking. Have been trying to get replacements since February. Didnt have any in stock until 21st April ordered them. Traking ordered goods does not work in my account, havent recived them still, has been 10 days now since orded and paid. They are a special sized spoke and not readally available. Have not been able to ride for months now.”

Helpful Report

Posted 4 years ago

“My experience with Leon cycle was good fun, the sale went smoothly with the salesman being very helpful. Buying in store was great as sizing the bike was important, so a bit of a ride sorted that. The quality of the Moscow Plus which I purchased was much more than I expected from this price point. I highly recommend this company and product.”

Helpful Report

Posted 4 years ago

“I haven’t received bike charger”

Helpful Report

Posted 4 years ago

“Product was excellent but delivery took a very long time. Ended up ringing the the courier service to see where it was”

Helpful Report

Posted 4 years ago

“Have only dealt with this company once, but they seem to be reliable.”

Helpful Report

Posted 4 years ago

“Excellent Service. Received ebike within a week.”

Helpful Report

Posted 4 years ago

“I needed a 27.5" (a contradiction in terms) 27 1/2" it should be. I needed a rim but couldn't find one anywhere else. This was a reasonable price and available”

Helpful Report

Posted 4 years ago

“My shipping issue was resolved ordered two bikes and got one. they really took care of me. love the bike”

Helpful Report

Posted 4 years ago

“Excellent service from Leon Cycle- so far so good. Outstanding, Leon Cycles! Received bike after waiting for Easter Holidays to clear the backlog, and it arrived with all parts. If you need help, Shane from support has proven to be quick and helpful. A great bike!”

Helpful Report

Posted 4 years ago

“Very happy”

Helpful Report

Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 913 reviews