Leons Furniture Reviews

2.3 Rating 272 Reviews
32 %
of reviewers recommend Leons Furniture
2.3
Based on 272 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 59%
Accurate And Undamaged Orders
Greater than 42%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Leons Furniture 1 star review on 4th April 2024
Yugendar Reddy Manda
Leons Furniture 1 star review on 4th April 2024
Yugendar Reddy Manda
Leons Furniture 1 star review on 4th April 2024
Yugendar Reddy Manda
Leons Furniture 1 star review on 4th April 2024
Yugendar Reddy Manda
Leons Furniture 1 star review on 4th April 2024
Yugendar Reddy Manda
Leons Furniture 1 star review on 4th April 2024
Yugendar Reddy Manda
Leons Furniture 1 star review on 4th April 2024
Yugendar Reddy Manda
33
Anonymous
Anonymous  // 01/01/2019
Excellent service !!! Alex is such a great sales person.. so bad he is only on the weekends . He literally helped me with everything + he didn’t let me carry anything , he lifted the ottoman I liked it and brought it in my car . We need more people like him for customer service !!
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Posted 1 year ago
The Boxing Day sales were great. I purchased 2 chairs and they were delivered to the store within 3 days. The sales reps were very helpful and friendly .
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Posted 1 year ago
Ordered some sofas and the delivery men came on time, they were very professional and very clean job. The product came in perfect condition and installation was so quick.
Leons Furniture 5 star review on 21st December 2022
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Posted 1 year ago
Pam is an amazing ladyshr knowledgeable and friendly we got the best service. When shop at Leon's ask for her. Great quality furniture.
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Posted 1 year ago
From purchase to delivery was phenomenal. Special thanks to the the delivery crew who were friendly and courteous.
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Posted 1 year ago
We purchased a 65 inch TV from Dan Fuller on Fri. Dec. 2. He was extremely helpful and courteous.
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Posted 1 year ago
Way to go Leons! Outstanding Service! I am extremely happy and grateful to the following, Windsor Leons' salesperson Terry and manager Ali H., and Brantford sales manager Amanda. I cannot say enough good things about Terry and Amanda who went out of their way to help us get 2 beautiful leather chairs. I have been looking for quite some time. Terry even picked it up for us in Brantford! His manager, Ali, was also very kind in helping us. Thank You!!! Christmas came early!
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Posted 1 year ago
Great service from John Lee. Very straightforward and honest.
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Posted 1 year ago
A big shout out to Pamela from the Leon’s store in Saskatoon, we were greeted right off the hop with enthusiasm and genuine smile. We ended up purchasing a beautiful sectional with full warranty .she has been quick to answer any questions or worries we have had. Thank you Pamela!
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Posted 1 year ago
Just purchased a new Tempur Pedic bed package. Ruddy Campbell, Leon’s sales advisor was extremely helpful and so knowledgeable. Ruddy assessed our needs based on health and sleep habits and recommend the best option for us. My husband has multiple health issues that require us to go the extra. Ruddy, thank you so much for all your help. I highly recommend seeing Ruddy at Leon’s 💖 He is the best!
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Posted 1 year ago
Kept me up to date regarding the shipping date and apologized for a delay due to the supply chain. Delivery was at the designated time and the staff were great!
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Posted 1 year ago
Leon’s Hamilton - best store ever! Great prices, great service!
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Posted 1 year ago
The delivery team from Leon was one of the best parts of the purchase of the complete bedroom set, if you need to have items delivers request it to be Camion 11 from Laval. Very courteous, professional and pleasant team. I will revisit this with the actual furniture experience, but my shopping experience was great including my interaction with the young consultant. I did not take the extended warranty.
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Posted 1 year ago
We love to shop at Leons, our whole house is from Leons, the staff are very knowledgeable and happy to deal with. They take the time to help you find exactly what you want and Cindy Alton did a wonderful job helping us purchase our two lovely swivel rockers.
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Posted 1 year ago
My brother and I had the good fortune of dealing with Alex Lypovenko at Leon’s 140th Street Edmonton location. We were looking to furnish a 1 bedroom apartment for my brother. Alex was extremely helpful and an absolute pleasure to deal with. He made the entire process go very easy and smoothly. We had a problem in getting 2 side chairs we had requested in time for my brothers move in date as they were on back order until October. Alex was able to replace the back ordered ones with 2 new ones that we picked out. Now our order will be complete for move in. Our delivery is scheduled for September 2nd. Alex went above and beyond in helping us and I will definitely recommend all my family and friends to see him for any future purchases they need from Leon’s. Thank you for everything Alex!!!
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Posted 1 year ago
Thank you Kamal for the wonderful service we received , when buying our table & chair. Ruby Hopkins
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Posted 1 year ago
I called the Mississauga Leons (201 Britannia Store) to find out about furniture. Talked to Samia there, she was very friendly and professional. She answered all my queries and help me choose my furniture.
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Posted 1 year ago
We recently worked with Shweta at Leons in London and we had excellent service from her. We would highly recommend her to any future purchaser. She was very helpful and responded to texts very quickly.
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Posted 1 year ago
We bought our first sofa here in 2010. Now was the time to replace it. Thanks to Sawsan, we found what we were looking for. Good price, in stock. Thank you.
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Posted 1 year ago
I have dealt with Leon's twice and had Great service from Dave Solski he was very helpful with our purchase We would recommend him to future buyers.
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Posted 1 year ago
Leons Furniture is rated 2.3 based on 272 reviews