Leons Furniture Reviews

Name: Leons Furniture
Rating: 2.34

2.3 Rating 272 Reviews

32 %

of reviewers recommend Leons Furniture

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Metrics

2.3

Based on 272 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 42%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service very good I bought 3 appliances but they will not be delivered for 6 weeks which is fine with me the price of appliances was very good I am very pleased with the prices thank you”

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Posted 5 months ago

“Had a great experience with Leon's customer service in particular Sharez. She was so great in working with us for a service issue with our oven and calling to follow up to keep us updated. Thank you Sharez! great customer service is so hard to find these days so it was a pleasant experience.”

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Posted 5 months ago

“My husband and I went into the Burlington, On store on Oct 29th - we had a very pleasant visit due to our salesman Clive. We in turn purchased a leather sofa and love seat and will hopefully (need to get the middle console out of the Dearborn love seat) be purchasing another set in the near future. Thanks Clive for making this shopping experience easy. Keep up the great job!”

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Posted 6 months ago

“Christian Clifford, in Stratford was such an amazing, accommodating sales rep. The delivery men were excellent. Polite, respectful, and highly competent. All of them.”

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Posted 6 months ago

“It’s so nice buying sofa from Leon. Shivaani was so pleasant. She attended to very well.”

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Posted 7 months ago

“Very happy with my purchase, and also upgraded it before delivery and they were very accommodating to do that. Have made other purchases at Leon's and would definitely go back again. Thanks Rachael for all your help. Gail”

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Posted 8 months ago

“Thanks Shaun two thumbs 👍 👍 up !!!..Shaun was very helpful I'm making everything cristal clear and understanding with no hesitation to make a smooth experience for the wife & me..muchley appreciated your Knowledge and understanding everything we want to know, thanks again Shaun 🙏”

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Posted 9 months ago

“My 4 year old LG fridge quit working. Lost everything in the freezer. I called Srima Canagasuriam. Asked her to pick out a floor model fridge. She sent me a picture. I loved it! Had it delivered in the same day! So I bought and paid for a fridge from my office. Excellent sales agent, excellent service! Thank you very much! Leslie Sweenie”

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Posted 9 months ago

“Our sales associate Jonathan McAlpine was courteous, helpful and friendly. We got everything we needed.”

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Posted 10 months ago

“Shawn M., sales at the Coquitlam store, was very professional in facilitating our purchase of a Kingsdown mattress mattress cover. We are very satisfied.”

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Posted 10 months ago

“I purchased a dinning set online. I phoned the location at Sheppard and McLevin in Scarborough and left a message for a representative to call me back. A fine young gentleman by the name of Jaz returned my call. He was outstanding in his customer service skills. His polite manner and his willingness to help compels me to make more purchases. Thank you to Jaz and to Leon's for hiring the right people.”

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Posted 11 months ago

“Very lovely store”

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Posted 11 months ago

“I had a great experience at the store. The Salesman was very helpful and very pleasant. I found exactly what I wanted.”

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Posted 1 year ago

“I had a problem with a area rug I purchased, our sales rep Renee Noel (good rep) put us in contact with Debra the service manager... just like that the problem was solved. Hats off to Leons and the great staff. Well done. Gerry Allard”

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Posted 1 year ago

“We went to change the sofas’ color that we chose a week ago. Our agent was not in duty so Ali on the front desk and his colleague were willing to help us and they did a great job. We really appreciate it. We always have had a good service at Leon’s Ottawa.”

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Posted 1 year ago

“I went to Leon’s to purchase a few items for my home, the staff at the McLaughlin location was very helpful, knowledgeable, accommodating making myself and my daughter felt very welcoming. A huge huge thank you to Veronica the store Manager, Megha the store customer service representative and Ramanjot. These there ladies are excellent and I highly recommend stopping by the store and requesting one of these ladies to assist you with any purchase big or small. Excellent customer service ladies. Kenisha Ellis”

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Posted 1 year ago

“Bought a couch and reclining chair at the Regent location, my sales person Mohammed Rahmen explained to me everything I needed to know in good detail. He got all the paper work and everything done quickly and I wasn't pressured or rush, good salesman. Wouldn't definitely come back in the future here as I am looking for a coffee table.”

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Posted 1 year ago

“My wife and I were browsing the Leons store in Vaughan(by Vaughan Mills). We were approached by Garima(Leons Sales representative). We never felt any type of pressure, in fact we found Garima very helpful in our search of a sofa. We were so pleased and satisfied and ended up buying 2 sofa sets. My wife and I highly recommend Garima to help with your furniture purchase.”

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Posted 1 year ago

“My husband, son and I were in Leons Ottawa yesterday and were helped by a salesperson called Michelle. It was a great experience! She really helped us think things through (space, comfort, etc) and genuinely cared about us and wanted to help us find the best options. We ended up buying a mattress and sofas with no stress at all. Settling payment etc. was handled with great patience from Michelle and the reception team. Everyone was happy 😃. This is not the first time we bought at Leons we are repeat customers and everytime we leave feeling great (even if we come to just look). Thank you so much Michelle and Leons Team!!”

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Posted 1 year ago

“I bought all my appliances at Leon’s, my dishwasher has not been working properly. Never cleans my dishes, I would not recommend this dishwasher. It’s been wasting water in electricity. I don’t know what is wrong.”

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Posted 1 year ago

Leons Furniture is rated 2.3 based on 272 reviews