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Leons Furniture Reviews

2.3 Rating 272 Reviews

32 %

of reviewers recommend Leons Furniture

Company Reviews

2.3

Based on 272 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 42%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

33

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just purchased a new Samsung Washer and I must say that the Bathurst, NB Leon's service is amazing, I was greeted as I walked into the store with a friendly smile, the staff were very professional and knowledgeable. I strongly recommend shopping at the Bathurst Leon's for all your appliance and furniture. Thank You Michel, Kathrine, Ricky and Louise”

Posted 3 years ago

“We have been dealing with Leon's Windsor for over 20 years and have always been greeted by good people and treated with respect. Yes every once in a while a delivery doesn't always go perfect but Leon's always makes it right either with a technician to come and see what they can do to repair it or just replace it fast. No problem. Customer service is always friendly and concerned and takes care of business. Shout out to Pasneem in Customer Service. Thank you. S.B.”

Posted 3 years ago

“I made a purchase in Owen Sound of a new mattress. Amy was a tremendous help, will highly recommend her to anyone looking to make a purchase.”

Posted 2 weeks ago

“Bought a new Samsung range and above stove microwave oven. Our Red Deer representative, Austin, was prompt, courteous and very knowledgeable about the products we wanted. Thank you Austin for making our purchase at Leon's a pleasure.”

Posted 8 months ago

“Kenny was our salesman when we purchased a fridge recently. He was very helpful and nice to deal with. Also very impressed with Leon's delivery with time notifications.”

Posted 1 year ago

“We recently purchased a Living room sofa, a dinning table set and a recliner chair. We are very happy with the outcome of the items purchased. Our sales representative Mr. David at the Woodstock branch, has been extremely helpful with his knowledge and recommendation on our purchases. Thank you again Leons for making my home look beautiful.”

Posted 1 year ago

“Bought a sofa and recliner chair at Leons 1755 Ellice Avenue Winnipeg yesterday. The sofa was a managers special and last one. Got more off than the stated price. Was very happy. The salesperson T. Liang was very helpful and knowlegable. Supposed to be delivered on Tuesday. Hopefully this furniture will last. My order # is08112WPQWZG. Giving this review in hopes of winning my purchase. Thanks for the chance.”

Posted 1 year ago

“Purchased a GE washer but haven't used it enough to check on its durability. Delivery service was exceptional and installation complete.”

Posted 6 months ago

“Please don't buy anything from leons. They have bad customer service, kept on miss handling my items, and they lie a lot I will never buy anything from Leon”

Posted 6 months ago

“We had a very positive purchase experience with Leon’s. Sumita was our salesperson. She was a kind woman who guided us throughout the merchandise in the store, but put no pressure on us. That was very much appreciated!! Also the men who delivered the furniture were careful and friendly. Thanks Leon’s! We love our coach and love seat.”

Posted 1 year ago

“I have purchased several pieces of furniture from Leons and I have to say that I never had great expectations because I know that the pricing reflects the quality. Average to say the least...However my concern is their current advertising campaign. I am embarrassed to be a white person if the couple in ads is supposed to be representative of my demographic...#LEON'S SO WHITE...I change the channel when their commercials come on. You can do better I'm sure.”

Posted 2 years ago

“Sent me wrong mattress and went back on there word and charged me more money for there salesman mistake”

Posted 1 week ago

“My daughter and son-in-law purchased three appliances totaling well over 3500. Had them 2 days and the gas range that cost over 1,400 decided to die on them. Leon's wouldn't help other than give us a phone number so we could call a service technician. Service technician has stated they can't come for three to five days away. I asked Leon's if they could just do a replacement or exchange for this as she never even had it 3 days but they can't do anything until a technician determines the issue with the range. Unfortunately I have to give a two star right now because she is making payments on this and not being able to use it which is unacceptable.”

Posted 1 month ago

“Worst service ever, received a wobbly sofa and was asked to bring in the legs so they can give me new legs. Brought the new legs home and tried them on the sofa they were still wobbly. So I asked for a whole new sofa and they just brought it and did not assemble it for me or even take the plastic with them. Worst place ever to purchase furniture!!!”

Posted 1 month ago

“If they have the item in stock, they deliver it ok. If they don't, you better cancel the order and take your money back. We ordered a couch and a loveseat on December 6th last year. The couch was in stock, but we found out after a few calls to ask the order status. They intended to deliver them both together when the loveseat would arrive from ... the moon. At our request they shipped the couch. It's now February and for the loveseat we are still waiting. At our last call their representative hung up. We will probably cancel the rest of the order.”

Posted 2 months ago

“We got a great deal at first. They made us pay about $300 for a warranty. The arms to our couch caved in a month in. They denied our request for warranty. Would not recommend. Judging by the reviews I’m now reading it’s not just a one off thing. This is how they seem to do business.”

Posted 5 months ago

“Leons cheating people when they sell you insurance. After we bought it and we got 5 years insurance for it, we got problem with the item within few months. When we called them and they told us there is another company will take care of your furniture which is named Zucora. We said to Leons, but we bough it from you we know not another company. We provided pictures and videos how the furniture is broken. However, the Zucora company after sending two guys withing two years they said sorry your insurance is not covering this kind of broken while we have at the papers that insurance is full cover. Today after three years they agreed to fix only one thing while we have five thing that got really problem. So, never buy anything from Leons or never buy insurance because this is called cheating customers.”

Posted 5 months ago

“Bought a Samsung gas stove June of 2018 and now that the warranty is over, you can smell gas coming from the stove! Phoned to see if anything can be done, but no!”

Posted 7 months ago

“I went to Niagara store to look at bed frames , immediately Alan came over to me although I was headed to another salesman , he then pointed to the bed frames and went away to do something else , came back , and got a phone call So he left me twice Not acceptable Alan I did not buy anything as I had a better price at Sleep Country which he said was hard to believe and to check it out”

Posted 1 year ago

“We ordered a bed online from leons it got pushed back in March we bought a bed from the store we couldn't put the bed together as there were problems we were suppose to get someone in Noone showed up or phoned after demanding some results we were allowed to return it I got told a morning pick up but they came in the afternoon after staying home the morning I phoned for how much the refund would be the next day I get a phone call on how we would get for a refund never shopping there again this was our third item we got there the other was fine”

Posted 2 years ago

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Leons Furniture is rated 2.3 based on 272 reviews