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Lexham Insurance Reviews

4.3 Rating 4,301 Reviews
86 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,301 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Christopher Thorpe
Verified Buyer
“Great price will definitely be insuring next year if price is as good on comparison”
Helpful Report
Posted 3 days ago
Cheers for taking the time to leave us important feedback, and for the positive review!
Posted 3 days ago
Kenneth Wells
Verified Buyer
“Very easy to call and renew my insurance, as I am not online.”
Helpful Report
Posted 3 days ago
Cheers for taking the time to leave us important feedback, and for the positive review!
Posted 3 days ago
Mohammediftikar Hassan
Verified Buyer
“Amazing service on price ..”
Helpful Report
Posted 3 days ago
Thanks for leaving us a review!
Posted 3 days ago
Amir Kola
Verified Buyer
“Lexham insurance is the best”
Helpful Report
Posted 3 days ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 days ago
Maria Cienfuegos
Verified Buyer
“I had a problem setting up my card when I first started with them, and then I had a whole year of mensual payments being taken. Now and after a year I can no longer pay monthly, which is a annoying. Customer service is ok.”
Helpful Report
Posted 3 days ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 days ago
Jonathan Pannell
Verified Buyer
“Very happy as was very hard to get insured with a cancellation on my record”
Helpful Report
Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
Kevin Stanley
Verified Buyer
“Very quick service”
Helpful Report
Posted 3 days ago
That's great to hear, thanks for the review!
Posted 3 days ago
Francisco Falasca
Verified Buyer
“GOOD FOR EVERY ONE”
Helpful Report
Posted 3 days ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 days ago
Tim Eyre-swain
Verified Buyer
“When having to renew my insurance for the third time i had to pay in full, wasnt allowed to pay monthly, all because i missed a few payments which was lexhams falt as i asked to move my payment date and they said i had to make a payment which i already had, so now i wasnt allowed to pay monthly because of this. had to get a loan to pay in full”
Helpful Report
Posted 3 days ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 days ago
Timothy Butcher
Verified Buyer
“A whole year without problems,then I get a reminder last month of my renewal,I emailed to ask how much and received a reply to say it wasn't due until August?????.I tried again and was told it would be 406 pounds.Then I received a call from a lady of your employ and I asked her why you were asking 80 pounds set up fee.I could not get a reasonable answer so went to go compare who quoted 266 pounds which I accepted.Guess what company? Lexham!!.Make sense to you?,me neither.”
Helpful Report
Posted 3 days ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 days ago
Hany Abdelaal
Verified Buyer
“Good insurance”
Helpful Report
Posted 3 days ago
That's great to hear, thanks for the review!
Posted 3 days ago
EDER JOSE MARTINS
Verified Buyer
“Amazing 🤩”
Helpful Report
Posted 3 days ago
Thanks for leaving us a review!
Posted 3 days ago
Fernando Pereira De Moraes
Verified Buyer
“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”
Helpful Report
Posted 3 days ago
Thanks for leaving us a review!
Posted 3 days ago
Amish Patel
Verified Buyer
“There expensive on premium and the excess fee is ridiculous £1000 excess, had no other choice”
Helpful Report
Posted 3 days ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 days ago
Trevor Johnston
Verified Buyer
“not really had any contct with them only to comence policybut hoping for a happy future with them !”
Helpful Report
Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
Mark Wright
Verified Buyer
“Good service apart from waiting time on the phone to talk to someone (1 hour 20 minutes waiting) Also got a quote and when I called back 4 days later and the price increase by £25.00”
Helpful Report
Posted 3 days ago
Hi Mark, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and telephone number. Kind Regards, Lexham Insurance
Posted 3 days ago
Anonymous
Verified Buyer
“Take too long to answer the phone”
Helpful Report
Posted 3 days ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and telephone number. Kind Regards, Lexham Insurance
Posted 3 days ago
Jacek Mordak
Verified Buyer
“Good service”
Helpful Report
Posted 3 days ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 days ago
Anonymous
Verified Buyer
“Easy and clear to understand and patient as my phone was dodgy”
Helpful Report
Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
Michael Brown
Verified Buyer
“First time to insure our new camper van was easy to set up with competitive rates.”
Helpful Report
Posted 3 days ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 days ago
Lexham Insurance is rated 4.3 based on 4,301 reviews
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