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Lexham Insurance Reviews

4.3 Rating 4,886 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,886 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Brendan Aengenheister
Verified Buyer
“I have been asked to write a review of my experience with Lexham Insurance, I have to say that it is hard to get excited by renewing an insurance policy since the main activity involved an assault on my wallet, whether that assault was worth it or not will only be tested in the event of a claim.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Me atendeu bem conseguiu me deu o suporte necessário, e estou segurado.”
Helpful Report
Posted 6 years ago
Alison Young
Verified Buyer
“Value for money and good service and customer care is so good”
Helpful Report
Posted 6 years ago
Maywand Rahman
Verified Buyer
“Good service good price worth of million times”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Not yet to actually claim or use the insurance, so that side of things is untested, hence the 3 stars. Website was ok and pretty easy to use. Not the clearest but not the worst ever either”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Downloading documents from your site it’s very hard . I was able To download only insurance policy and Something else rest of it comes wit eror 404 or 409 didn’t get that. So please improve your site or send paper to my door please”
Helpful Report
Posted 6 years ago
Temesgen Tamret
Verified Buyer
“It's good”
Helpful Report
Posted 6 years ago
Paul Pells
Verified Buyer
“Acceptable but with the caveat I have received no confirmation of my policy which is pretty poor. I know its all electronic and Im probably ok if my vehicle hits a number plate recognition system, but peace of mind usually comes with some sort of physical confirmation.”
Helpful Report
Posted 6 years ago
Hi Paul, Sorry about this. I understand one of the team have tried to contact you to make sure you get your documents - but they weren't able to catch you. As far as I'm aware, we emailed some documents over on the 24th, and will get a copy posted out to you today. Safe riding! Alex
Posted 6 years ago
Anonymous
Verified Buyer
“The smartphone app does not work”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Client portal is not working well, documents load a long time or not at all, details are not fully updated.”
Helpful Report
Posted 6 years ago
Rohullah Amin
Verified Buyer
“It’s good company”
Helpful Report
Posted 6 years ago
Ioan Preda
Verified Buyer
“If you go online to purchase insurance, some chosing options are in a grey area, meaning not very explicit. So when they call you for confirmation, they end up charging you more than the initial quote because, of course, you didn't choose the right option. So if the initial quote sound atractive, the end up sum ready to be paid is not much of a different from other companies. Kind of disapointing I would say. (Please excuse my poor English)”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“£480 to be insured on a moped, no extras. What part of this needs reviewing Theft- no Fire- no Comp-no Third party-yes What a rip off”
Helpful Report
Posted 6 years ago
Edvair Figueiredo
Verified Buyer
“Everything Good but i still waiting for my policy documents in PDF”
Helpful Report
Posted 6 years ago
Brijesh Solanki
Verified Buyer
“There is no price difference for renewing or returning genuine customers. Hope i will continue to build my NCB so have to pay less next year”
Helpful Report
Posted 6 years ago
Karolis Abakas
Verified Buyer
“I haven't received andy pdf documents that confirmed tbat I have insurance... Everything else is great”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Reasonably priced quotes , but customer service personnel very aggressive and borderline rude when handling telephone calls , talk too fast , and tend to repeat the questions over and over and over and over , giving the impression you are in an interrogation interview!!!!!!!”
Helpful Report
Posted 6 years ago
Dean Mason
Verified Buyer
“Booked through a comparison site and obviously I have not had to deal with them yet over the phone or make a claim, that is where they should be really reviewed upon. So I will just review my booking experience. The downside of booking online was that the detailed policy wording was not accessible before you have paid, you had to go searching for it really hard. The only thing you get beforehand is the keyfacts. Basically they want to avoid you looking at the gross admin fees they charge for amendments/cancellations etc (not unlike most insurers to be fair). It would be refreshing if an insurance company were open and upfront about it giving clear reasons why it is so high.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“DO NOT DEAL WITH THIS COMPANY, they have just tried to charge my son 17yrs old, over £500, to cancel a policy he has never claimed on which he has paid monthly. WATCH THE PROGRAMME “ KILLED BY MY DEBT” MR RAVI TAKHAR, YOU SHOULD BE ASHAMED OF YOURSELF, HAVE YOU GOT NO MORALS”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“G.metson”
Helpful Report
Posted 6 years ago
Lexham Insurance is rated 4.3 based on 4,886 reviews
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