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Lexham Insurance Reviews

4.3 Rating 4,236 Reviews

86 %

of reviewers recommend Lexham Insurance

Company Reviews

4.3

Based on 4,236 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Bartlomiej Kauf

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy”

Posted 5 years ago

“Haven't been able to access all documents yet.”

Posted 6 years ago

“Very helpful when requesting the quote for insurance. We set up the quote so that all I needed to do was call and pay for it when I purchased the scooter. We went through all of the questions in the initial quote request. However, when I called to pay, I had to sit through all of the questions again which seemed very unnecessary and very time consuming. Why does the whole process need to be repeated?”

Posted 6 years ago

“Good coverage, nice support team”

Posted 6 years ago

“Good price!”

Posted 6 years ago

“It's cheap made me happy”

Posted 6 years ago

“Easy payment process, though I fell I have not been supplied with enough information. Whether Lexham want or do not want my information on no claims and drivers license from me personally I don't know. I have not been informed either way.”

Posted 6 years ago

“The website is straight forward my only complaint it did not take into account I had an immobiliser and special handlebar lock made by the bike company in my quote”

Posted 6 years ago

“simple to use but could have finished the My account process as part of the setup.”

Posted 6 years ago

“Competetive online price for the insurance. On the other hand difficulties from Lexham staff to clarify some facts from previous insurer and asking me to chase it. My details provided and reference number should be satisfactory to get it.”

Posted 6 years ago

“The guy on the phone was quite rude but other than that everything was pretty smooth.”

Posted 6 years ago

“Efficient in processing application but not able to sign into portal to gain access to documents. Insurance certificate has been emailed but still need access to the full documentation”

Posted 6 years ago

“Charged me for changing a typo to number plate only a minute after policy was taken out.(was checked straight after). Were however very quicl to assist.”

Posted 7 years ago

“When I broke down on my bike, a taxi did come to pick me up. However, the taxi driver didn't seem to have room for my bike in his taxi!- we had to move a lot of stuff, and then I had to lift the bike in myself - he didn't help me. I think you need to make sure that taxi drivers rescuing cyclists have a large vehicle that the bike will definitely fit in, that there is room for it, and that they are willing to help load the bike! If all this had been better, I would have given you 5 stars.”

Posted 7 years ago

“Too expensive”

Posted 7 years ago

“I can now ride me scooter”

Posted 7 years ago

“GREAT Cover but be careful I cancelled and I was stung with £90 fees....”

Posted 7 years ago

“Have been getting multiple quotes online which originally I didn't go through with, shortly afterwards I missed a phone call from an Lexham agent who left a voicemail asking to call back. I called back with the number provided and got put through to a different agent who didn't know what the call was about as there was no context in the voicemail; they assumed it was a 'courtesy call' by their colleague as I had been getting quotes online. This annoyed me alot as I had gone out of my way to call back, but ended up wasting time as it transpired there was no real purpose to it (assumably other than to make a sale). Later I purchased a policy online. After this I again missed another call from the same agent as before, with almost identical voicemail (Why? I already purchased a policy..). No, I won't call back now I know it'll be a waste of my time.”

Posted 7 years ago

“I am pleased with the insurance offer despite some difficulties as the computer system broke down and I was several times on hold, which was rather expensive as I was calling from Germany. I also requested to have the insurance details send to my email which I have not received until now. George, who dif finalise my insurance was very helpful but I would very much appreciate if I could receive an online proof of my insurance.”

Posted 7 years ago

“PAPER WORK CAME THROUGH QUICKLY”

Posted 7 years ago

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Lexham Insurance is rated 4.3 based on 4,236 reviews