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Lexham Insurance Reviews

4.3 Rating 5,147 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,147 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Thomas Robinson
Verified Buyer
“Hi Pleased mostly.. Specially as it's a better price I'm happier to pay this year. Though I had a renewal email saying it would automatically renew iv not had confirmation that I have a new policy.. (I thought this email was it) So I'm not sure at this stage if you are asking me for feedback as I'm no longer your customer or if you are asking for feedback as a continuing customer.. I'm leaving the star rating neutral on these grounds or it would of been 5.”
Helpful Report
Posted 7 years ago
Brad Millikin
Verified Buyer
“Lexham was priced very competitively hence why i chose them, However, once payment had been made it came back with an error please try payment again, Luckily i checked my bank and the payment DID come out. However I had no documentation or and confirmation. So I had to chase up. Now have my log in details, Felt like hard work for considering the price I had to pay for it.”
Helpful Report
Posted 7 years ago
Ben Baker
Verified Buyer
“They are reasonable to contact, however I would like the service to be better due to direct debits. The direct debit has to come out on the 21st of July well I won't have any funds till the 24th of July so if I do not have the funds I will not be paying on the 21st and pay on the 24th when I receive my wages I think this date can be changed but people are choosing not to. I do think customers are always right and I should get something in return for the inconvenience caused by Lexham Insurance”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“By having an online quoting/purchasing system and an up to date list of vehicles including my electric bike model that no other online quoting service had.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good solid customer service, but the fact it's impossible to get fire and theft insurance for a moped without the benefit far exceeding the cost is a bit disappointing.”
Helpful Report
Posted 8 years ago
Luca Rawlings
Verified Buyer
“Quick easy”
Helpful Report
Posted 8 years ago
Ian Ridgley
Verified Buyer
“Haven't been able to access all documents yet.”
Helpful Report
Posted 8 years ago
Ahmad Abu-Ghaida
Verified Buyer
“Very helpful when requesting the quote for insurance. We set up the quote so that all I needed to do was call and pay for it when I purchased the scooter. We went through all of the questions in the initial quote request. However, when I called to pay, I had to sit through all of the questions again which seemed very unnecessary and very time consuming. Why does the whole process need to be repeated?”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Good coverage, nice support team”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Good price!”
Helpful Report
Posted 8 years ago
Redon Abazi
Verified Buyer
“It's cheap made me happy”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Easy payment process, though I fell I have not been supplied with enough information. Whether Lexham want or do not want my information on no claims and drivers license from me personally I don't know. I have not been informed either way.”
Helpful Report
Posted 8 years ago
Malcolm Bray
Verified Buyer
“The website is straight forward my only complaint it did not take into account I had an immobiliser and special handlebar lock made by the bike company in my quote”
Helpful Report
Posted 8 years ago
Connor Fowlie
Verified Buyer
“simple to use but could have finished the My account process as part of the setup.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Competetive online price for the insurance. On the other hand difficulties from Lexham staff to clarify some facts from previous insurer and asking me to chase it. My details provided and reference number should be satisfactory to get it.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The guy on the phone was quite rude but other than that everything was pretty smooth.”
Helpful Report
Posted 8 years ago
Thomas Durrant
Verified Buyer
“Efficient in processing application but not able to sign into portal to gain access to documents. Insurance certificate has been emailed but still need access to the full documentation”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Charged me for changing a typo to number plate only a minute after policy was taken out.(was checked straight after). Were however very quicl to assist.”
Helpful Report
Posted 9 years ago
Fiona Le Ny
Verified Buyer
“When I broke down on my bike, a taxi did come to pick me up. However, the taxi driver didn't seem to have room for my bike in his taxi!- we had to move a lot of stuff, and then I had to lift the bike in myself - he didn't help me. I think you need to make sure that taxi drivers rescuing cyclists have a large vehicle that the bike will definitely fit in, that there is room for it, and that they are willing to help load the bike! If all this had been better, I would have given you 5 stars.”
Helpful Report
Posted 9 years ago
Anna Czerniawska
Verified Buyer
“Too expensive”
Helpful Report
Posted 9 years ago
Lexham Insurance is rated 4.3 based on 5,147 reviews
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