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Lexham Insurance Reviews

4.3 Rating 4,886 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,886 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Dave
Verified Reviewer
“This is a review as we leave Lexham after 3.5years, they are good prices and have good customer service and are approachable on most issues. We were able to transfer biker NCD to a car NCD which was good and painless, I've never had to claim so can't say how they are but they are brokers so will be fine i suppose. On a down side canceling at six months or so is a pain, they charged £95 as cancellation fees and justification was that they are reasonable and in the T&C's "that's how we make our money" Mmmmmm”
Helpful Report
Posted 9 years ago
Gianluca DAgostino
Verified Buyer
“I have received road assistance after breaking down on the ramp for the M25. The people on the phone have been helpfull. Just the recovery took a bit too long (4 hours waiting). Luckily there was a pub nearby! They could not fix the bike on the spot, it took 5 hours work in the garage the day after.”
Helpful Report
Posted 9 years ago
Frances Thacker
Verified Buyer
“The time taken to deal with my emergency was average. It would have been helpful not to have been put on hold whilst a carrier was organised to pick up my broken bike and myself. Also it wasn't clear that I could only be transported 25 miles, although that was explained to me in detail the following day, and I understand the rationale. Operators were polite, but " have a nice day" at the end of the conversation when I had been knocked off my bike was inappropriate!”
Helpful Report
Posted 9 years ago
Timothy James
Verified Buyer
“With 1 year no claims already with them before, my insurance didn't go down a penny. 1 Year fixed loan contract so the full amount must be paid even if you cancel, leaving you out of pocket if you do so. Friendly staff, quick response times”
Helpful Report
Posted 9 years ago
Robert Miazek
Verified Buyer
“normal service, got my bike insured with no extra bells and whistles”
Helpful Report
Posted 9 years ago
Gennaro Lamberti
Verified Buyer
“Excellent service”
Helpful Report
Posted 9 years ago
Shaun McPherson
Verified Buyer
“Did what it says on the tin! Thank you.”
Helpful Report
Posted 9 years ago
Mariano Errichiello
Verified Buyer
“I didn receive yet any confirmation email...”
Helpful Report
Posted 9 years ago
Marc Nelson
Verified Buyer
“I have had 3 phone calls since taking the policy two days ago. Both calls were in regards to the same query. Came across incompitent as a company so far.”
Helpful Report
Posted 9 years ago
Mathieu Bisquay
Verified Buyer
“Still have not received a contract yet. But payment was done?! Please rectify that.”
Helpful Report
Posted 9 years ago
Tallon Price
Verified Buyer
“seems ok not great explanation on actual insurance but sent out a new one to explain better”
Helpful Report
Posted 9 years ago
Daniel Bunn
Verified Buyer
“I paid for one years insurance I'm only in my third week, so how can I review my insurance if I used it? Please ask me after twelve months after one years experience and my renewal.”
Helpful Report
Posted 9 years ago
Miranda Bluff
Verified Buyer
“no problem with the staff. Just the usual gripe of how much everything cost, admin prices are just ridiculous.”
Helpful Report
Posted 9 years ago
Gary Curtis
Verified Buyer
“Easy to use site and good value insurance. Just a shame about the lack of paperwork showing the monthly payments and the rude staff that hang up on you when you request it. Very poor customer service”
Helpful Report
Posted 9 years ago
Lucas Galley
Verified Buyer
“I had my 1st year scooter insurance with lexham I went to get my 2nd year with lexham to the 1st and 2nd customer service was useless I rang back the last time and spoke to the 3rd person and was really helpful an got me the best price unlike the over 2”
Helpful Report
Posted 9 years ago
Georgina Arnold
Verified Buyer
“I required assistance and had to really listen to all options and ended up looking through your web site pages til I saw a number which I had not tried which did not get cut off after three rings!!”
Helpful Report
Posted 9 years ago
Brian Joyce
Verified Buyer
“Done by telephone. No problems there; I just hope I won't need the insurance in practice1”
Helpful Report
Posted 9 years ago
Dion Bunby
Verified Buyer
“Not had documents”
Helpful Report
Posted 9 years ago
Lucas Healey
Verified Buyer
“Easy to sort out on the phone with alot of extras I didn't know i could get”
Helpful Report
Posted 9 years ago
Tighe Nash
Verified Buyer
“It is not bad and fair enough for a young rider”
Helpful Report
Posted 9 years ago
Lexham Insurance is rated 4.3 based on 4,886 reviews
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