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Lexham Insurance Reviews

4.3 Rating 5,139 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,139 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Reviewer
“So I signed up to your insurance for my motorbike, but when I paid for my insurance it didn't notice that it created me an account as I didn't add my email address, your company has a default one inputted on the form. Now I can't login to actually even see my account. When I rang up I was just told that the website is temperamental. And that you couldn't help me. So I can only email or phone up. I mean id prefer to use my account for quick and convenient access. I don't understand why you could just add a new email to the account? Just seems like now I've took the insurance out you don't want to help me. Please help me out as I need to have an account to go on if I'm ever stopped by police I'd rather not spend ages looking back through old emails.”
Helpful Report
Posted 5 years ago
Hi sorry to see you've encountered issues on the website. Can you please email enquiries@lexhaminsurance.co.uk with details please so we can look into this for you.
Posted 5 years ago
Anonymous
Verified Reviewer
“Unfair cancel charges”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Despite recieving a message from Lexham saying they have searched market for cheapest renewal, I found it cheaper by almost £150.....with Lexham! Disappointed.”
Helpful Report
Posted 5 years ago
Jordon Armstrong
Verified Buyer
“Great insurance”
Helpful Report
Posted 5 years ago
Ian Gladman
Verified Buyer
“Despite having been sent a renewal quote in the post, to make payment, you have to go through a 15 minute questionaire with a call centre just so that you can pay. Why not an easier way to make payment? Apart from that no known problems with the cover provided.”
Helpful Report
Posted 5 years ago
Callum Lucas
Verified Buyer
“Good cover at good price but communication is extremely poor, have not been able to login to my account for months despite trying to get it fixed twice, have had no paperwork set after address changed along with no paperwork or confirmation of my new policy so will now have to phone to see if it has actually been done”
Helpful Report
Posted 5 years ago
Vittorio Cinque
Verified Buyer
“Price is good but I cannot believe if I am charged almost 50£ for admin changes.”
Helpful Report
Posted 5 years ago
Joseph Pickering
Verified Buyer
“I have used Lexham insurance for many years now they are a great company, but I didn’t give 5 stars because I had to call up again 2 or 3 day after my new policy started as I hadn’t received my new insurance certification. It was then sorted straight away by email and then in the post.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Everythink is fine”
Helpful Report
Posted 5 years ago
Abdul Mubeen Mutayaqen
Unverified Reviewer
“It good company”
Helpful Report
Posted 6 years ago
Jose Neto
Verified Buyer
“My plate still red”
Helpful Report
Posted 6 years ago
Terence Burrell
Verified Buyer
“I found your staff to be really helpful but your prices are way too expensive if I hadn't had a little bit of money behind me I would have never been able to afford it.it has actually put a lot of my friends of buying a piaggio mp3 because of it”
Helpful Report
Posted 6 years ago
Gleisson Kelio De Jesus Silva
Verified Buyer
“Very good..”
Helpful Report
Posted 6 years ago
Alfie Docherty
Verified Buyer
“Wow, feels like I've been ripped off. I had a firm quote for a moped that I was bidding on. This didn't come off but 3 days later I bought a similar (no material differences) moped that should have been a like for like substitute. However the price increased without justification.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Thanks for the honesty part of you lexham team”
Helpful Report
Posted 6 years ago
Nicholas Halstead
Verified Buyer
“I insured a small commuter scooter and was unable to apply my 10 years of motorcycle ncd as I own a 25k harley davidson. I was then amazed to be told I had to fit a security device to my scooter whilst parked in my locked and cat2 alarmed stone garage. No such requirement for my harley applies. This is in addition to the the steering lock, immobiliser and alarm already fitted to the scooter, quite frankly I find this inconvenient and it seems unnecessary. Regardless I fit the device but find it laughable that such a high value motorcycle insurance doesn't require such a device and my cheap commuter s ooter does!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I found it was a good”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Company needs to correct & update telephone numbers, answer messages etc Monday the 14th of October I called from 17:00 - 20:00 on 5 different numbers & no one answered & no answer messages.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Telephone wait for too long. When told there was a long wait for the brokerage team my number was taken and a call back arranged. After 1 hour I re rang and was put on hold for 12 minutes then someone picked up the phone and disconnected me. I then re rang again and after about 4 mins finally got some one to sort out my son's insurance. The original quote was not available to us and the new one was nearly £150 more expensive. Staff friendly but wait time very poor.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“By far the cheapest insurance quoted.”
Helpful Report
Posted 6 years ago
Lexham Insurance is rated 4.3 based on 5,139 reviews
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