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Lexham Insurance Reviews

4.3 Rating 4,886 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,886 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Hussain Kazemi
Verified Buyer
“Very good đź‘Ť”
Helpful Report
Posted 3 years ago
Justin Rose
Verified Buyer
“i was satisfied with the processing of policy renewal, but despite speaking to 2 members of staff about a matter relating to an issue 12 months ago, which was caused by the claims dept not instructing underwriting, & underwriting not chasing it, i have yet to receive an answer after 2 wks”
Helpful Report
Posted 4 years ago
Thomas Harris
Verified Buyer
“Good insurance company my only annoyance is that I insured my bikes with them previously but because I didn't have a bike for a few years I lost my no claims bonus, which doesn't make sense I'm still as safe a rider as I was back then”
Helpful Report
Posted 4 years ago
Asmerom Beyene
Verified Buyer
“Helpfully”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“The lowest price for a learner rider but still shockingly expensive”
Helpful Report
Posted 4 years ago
Hi, I am glad we were the most competitively priced for you. Were you happy with the rest of our service?
Posted 4 years ago
Ali Adam Mukhtar
Verified Buyer
“I’ve recommended by my friend”
Helpful Report
Posted 4 years ago
Thanks for recommending us Ali, maybe if you are happy with our services you might like to upgrade to a 4 or 5-star review?
Posted 4 years ago
Mohamed Abdelminem
Verified Buyer
“Very expensive insurance but i don’t have chance đź‘Ťđź‘Ť cool”
Helpful Report
Posted 4 years ago
Hi Mohamed, I believe one of our contact team has been in touch and discussed options with you, so I hope this has helped you.
Posted 4 years ago
Anonymous
Verified Buyer
“Good Insurance”
Helpful Report
Posted 4 years ago
Jim
Verified Reviewer
“Find Lexham's administration charges of ÂŁ100 for renewing the policy expensive . Have to pay a charge every year.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“So I signed up to your insurance for my motorbike, but when I paid for my insurance it didn't notice that it created me an account as I didn't add my email address, your company has a default one inputted on the form. Now I can't login to actually even see my account. When I rang up I was just told that the website is temperamental. And that you couldn't help me. So I can only email or phone up. I mean id prefer to use my account for quick and convenient access. I don't understand why you could just add a new email to the account? Just seems like now I've took the insurance out you don't want to help me. Please help me out as I need to have an account to go on if I'm ever stopped by police I'd rather not spend ages looking back through old emails.”
Helpful Report
Posted 4 years ago
Hi sorry to see you've encountered issues on the website. Can you please email enquiries@lexhaminsurance.co.uk with details please so we can look into this for you.
Posted 4 years ago
Anonymous
Verified Reviewer
“Unfair cancel charges”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Despite recieving a message from Lexham saying they have searched market for cheapest renewal, I found it cheaper by almost ÂŁ150.....with Lexham! Disappointed.”
Helpful Report
Posted 4 years ago
Jordon Armstrong
Verified Buyer
“Great insurance”
Helpful Report
Posted 4 years ago
Ian Gladman
Verified Buyer
“Despite having been sent a renewal quote in the post, to make payment, you have to go through a 15 minute questionaire with a call centre just so that you can pay. Why not an easier way to make payment? Apart from that no known problems with the cover provided.”
Helpful Report
Posted 4 years ago
Callum Lucas
Verified Buyer
“Good cover at good price but communication is extremely poor, have not been able to login to my account for months despite trying to get it fixed twice, have had no paperwork set after address changed along with no paperwork or confirmation of my new policy so will now have to phone to see if it has actually been done”
Helpful Report
Posted 4 years ago
Vittorio Cinque
Verified Buyer
“Price is good but I cannot believe if I am charged almost 50ÂŁ for admin changes.”
Helpful Report
Posted 4 years ago
Joseph Pickering
Verified Buyer
“I have used Lexham insurance for many years now they are a great company, but I didn’t give 5 stars because I had to call up again 2 or 3 day after my new policy started as I hadn’t received my new insurance certification. It was then sorted straight away by email and then in the post.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Everythink is fine”
Helpful Report
Posted 4 years ago
Abdul Mubeen Mutayaqen
Unverified Reviewer
“It good company”
Helpful Report
Posted 5 years ago
Jose Neto
Verified Buyer
“My plate still red”
Helpful Report
Posted 5 years ago
Lexham Insurance is rated 4.3 based on 4,886 reviews
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